Carriage Park Apartments
#13,674 #15 #305

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Carriage Park Apartments

5000 Northeast 72nd Avenue , Vancouver, WA 98661
(61 Reviews)
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Floor Plans & Pricing

1 Bedroom

1 bedroom with den

1 Bed, 1 Bath

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1 bedroom one bathroom

1 Bed, 1 Bath | 725 sq. ft.

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2 Bedrooms

2 BR 1BA

2 Beds, 1 Bath | 875 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

C

Review Ratings

Noise

2.8

Grounds

2.4

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Carriage Park Apartments Reviews

(60)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2016 - 2024

1/8/2024

Everything has leaked since we moved in 7 years ago.

This place was nice when we moved in about 8-9 years ago. Leased a 1B/1B before with my wife staying here while I paid out the rest of our lease in Tacoma. She received a well deserved promotion that required her moving to Vancouver. Onceā€¦Ā See More >

Updated Review

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sasha.nichole@gmail.com

Resident ā€¢ 2022 - 2023

12/12/2023

I donā€™t recommend renting here!

Future tenants beware. I wrote the below google review 3 months ago and still no fixes. Rain comes into my sonā€™s room for months now, and cold air because there is a leak from the outside into my apartment that I pay nearly 2,300 forā€¦Ā See More >
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anonymous

Resident ā€¢ 2023

9/20/2023

Avoid my mistake! RUN! Run far away!

To date I have yet to receive a solution regarding a work order request that I submitted to fix my broken dishwasher on July 21st, 2023. The Assistant Property Manager and Property Manager of Carriage Park Apartments in Vancouver, WA, have failed to resolve thisā€¦Ā See More >
    Review Author Icon

    georgetawilliamson@gmail.com

    Resident ā€¢ 2023

    9/20/2023

    The worst management team ever

    I have worked for many years in the property management industry for Essex Property Trust and Holland America. I am appalled by my experience of living at an AMC property and I am deeply disappointed. Looking back, it would have been prudent for me toā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2022

      10/1/2022

      Do not move here. Itā€™s trashy. Your car will get broken into

      Do not move here. Itā€™s trashy. Your car will get broken into because the gates to do not work. The pool is never open. The gym is gross. They charge water, sewer, garbage and trash=$125 extra plus if you want parking $50 for uncovered andā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2021 - 2022

        9/18/2022

        Worst management office

        The lady in the office is horrible. Not only do you have to call 5 times to get any attention but you have to go to the office to get any service. They never answer the phone. Messages wonā€™t be returned. Iā€™ve had a fewā€¦Ā See More >
          Review Author Icon

          wdak

          Resident ā€¢ 2017 - 2019

          12/1/2019

          I believe it is way over priced. Raised my rent by over $100 from last lease. I see they are advertising the same apartment as mine for over $100 per month less. If that is what they call market rate, which is what they charge,ā€¦Ā See More >
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            carlospatricia

            Resident ā€¢ 2018

            10/24/2018

            If I could give this a zero star, I would! I signed a one year lease with them and unfortunately after only being there a little over a month, we had to move again. They state in the lease that move out notices need toā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2014 - 2016

              1/27/2016

              DO NOT MOVE HERE NO MATTER WHAT!!!! They are so great at making this place seem like a steal of a deal and great location. Staff is so rude and disrespectful, they don't even notify you if they have package of yours and thenā€¦Ā See More >
                Manager

                2/1/2016

                Carriage Park Apartments
                Hi, thank you for taking the time to provide us feedback. This information is certainly helpful in creating a greater experience for our residents as well as for our future residents. I would like to first say that I am incredibly sorry for your recent experience at our community. What you have described is far from the standards that we at Madrona Ridge expect and deliver. To address some of your concerns that you mentioned about your packages, we are more than happy to deliver your package either in front of your door or in your home. We would be more than happy to do that for you to avoid any inconvenience on your part. Just let us know the next time you are expecting a box, and we will deliver it to your door for you. We do offer an online payment option if you prefer to pay via your resident portal. However, we also have other options as to how you can pay rent. You can always bring a cashier's check/ personal check into the office when we are open and you now have the ability to pay rent via Walmart. We simply print you a payment coupon and you can go to any Walmart locations and even Fred Meyer to pay your rent. Please contact the Leasing Office for more information. I know that parking is limited on our community, and there are options that our resident can do to avoid parking on the street. We offer carport parking and assigned space parking that you can choose to add to your rent per month on a month to month basis. I am so sorry to hear that you are constantly having maintenance issues. Please contact the leasing office so we can take care of it as soon as possible. We take pride in the service that we offer to our customers and this does not fall within our guidelines or expectations. On behalf of myself, my team here at Hearthstone VanMall and Madrona Ridge, I am truly sorry that you felt you did not get the service you deserve. Please feel free to contact me directly at vllorente@madronaridgellc.com or 360.892.5300. Thank you so much.
                Review Author Icon

                FGThom

                prospective ā€¢ Visited 2015

                10/25/2015

                We went there to view apartments based on a Craigslist ad that was posted 3 hours previous to our arriving. They did the classic bait and switch. According to the extremely rude woman in the office, the apartment price fluctuates and within 3 hours ofā€¦Ā See More >
                  Manager

                  11/3/2015

                  Carriage Park Apartments
                  Hi, thank you for taking the time to provide us feedback. This information is certainly helpful in creating a greater experience for our residents as well as for our future residents. I would like to first say that I am incredibly sorry for your recent experience at our community. What you have described is far from the standards that we at Madrona Ridge expect and deliver. Please know that our Craigslist Adds that we post do change depending on availability and based on the current market. The price of our apartment homes change daily and each apartment home is priced out individually. We take pride in the service that we offer to our customers and this does not fall within our guidelines or expectations. On behalf of myself, my team here at Hearthstone VanMall and Madrona Ridge, I am truly sorry that you felt you did not get the service you deserve. Please feel free to contact me directly at vllorente@madronaridgellc.com or 360.892.5300. Thank you so much.
                  Review Author Icon

                  Sweetpea94

                  Resident ā€¢ 2014 - 2015

                  4/11/2015

                  This place is good and bad. Management is always very nice and helpful, the maintenance people are very nice and quick to respond to any problems we had. The parking is getting better but is still awful. The cost for a parking spot is $20ā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2014

                    10/28/2014

                    Love this place since we moved in. The only problem we had was parking because we aren't offered one free spot as a resident. Have to pay for parking or just play the game of last one to park won't get a spot or haveā€¦Ā See More >
                      Manager

                      10/29/2014

                      Carriage Park Apartments
                      Hi, Thank you for taking the time to provide us feedback. This information is certainly helpful in creating a greater experience to our residents. I know that parking could be a bit hard when you come in late at night and having to drive outside of the gate to find parking. We are diligently trying to find ways where we can enhance our parking here at Hearthstone for it to be more convenient for all of our residents. We are going to roll out parking permits and tags here in the next 60 days in hopes of making our parking a bit more convenient and eliminate those that are parking in spots that are assigned to other residents. Please feel free to contact me directly via email at vllorente@madronaridgellc.com or contact us in the office at 360.892.5300 if you have any other questions or concerns. Thank you so much.
                      Review Author Icon

                      anonymous

                      prospective ā€¢ Visited 2014

                      10/9/2014

                      To say the staff here is horrible and hateful would be a understatement. I went to visit my boyfriend late at night at these apartments after he had gotten off work. He had complained about the parking many times, saying how frustrating it wasā€¦Ā See More >
                        Manager

                        10/29/2014

                        Carriage Park Apartments
                        Hi, Thank you for taking the time to provide us feedback. This information is certainly helpful in creating a greater experience to our residents. I can understand how parking can be a bit stressful at times especially when you arrive late at night. However, we do offer assigned parking spaces/carports for our residents that would like to add to their rent per month. Based on your comment, it looks like you had parked in a resident's reserved parking spot. In the future, when you are here visiting your boyfriend, please feel free to park in open spots that are not carports/spaces. You are also welcome to park on the street of 72nd avenue and by doing so, you won't have to worry about parking in a reserved spaced. Please feel free to contact me directly at vllorente@madronaridgellc.com or 360.892.5300. Our goal is for everyone to enjoy their living experience here at Hearthstone.
                        Review Author Icon

                        raypeirce

                        Resident ā€¢ 2009 - 2013

                        5/1/2013

                        I have lived here at Van Mall for close to 4 years....Management, especially current, always responsive to any issue, Grounds now better than ever, neighbors friendly, quiet, yet Real, Management now more engaging with tenants and the community, explain all your options up front........... yaā€¦Ā See More >
                          Manager

                          10/7/2013

                          Carriage Park Apartments
                          We are pleased to announce that Madrona Ridge Residential is the new management company at Village at Van Mall as of October 1, 2013. We appreciate your positive feedback and want to make Village at Van Mall an outstanding living experience for our residents. Please stop by and introduce yourself, we look forward to meeting all of our residents. We are actively making improvements to the community and we look forward to serving you. If you have any concerns please feel free to contact us in the office or at camdenplace@madronaridgellc.com Sincerely, Madrona Ridge Residential
                          Review Author Icon

                          majik1962

                          Resident ā€¢ 2013

                          4/26/2013

                          I just applied here and was approved with ease, The leasing agent was ever so kind and very helpful. I met the maintanance man and he was very nice and let me know tat if I needed anything to just let him know. When Iā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2009 - 2013

                            4/18/2013

                            These apartments were good when we moved in 4 years ago.......BUT they are a total waste of time if you plan on moving into one of their apartments now. New management is a joke and extremely rude. Don't plan on ever getting aā€¦Ā See More >
                              Manager

                              10/7/2013

                              Carriage Park Apartments
                              We are pleased to announce that Madrona Ridge Residential is the new management company at Village at Van Mall as of October 1, 2013. We appreciate your feedback and want to make Village at Van Mall an outstanding living experience for our residents. We are actively making improvements to the community and we look forward to serving you. If you have any concerns please feel free to contact us in the office or at camdenplace@madronaridgellc.com with specific feedback. We do care! Sincerely, Madrona Ridge Residential
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2006 - 2013

                              4/10/2013

                              I am a bit surprised by some of the negative reviews. I just moved out last month after living here for 7 years. I moved because I bought a house. I did not have the same experience with staff or charges, the manager and aā€¦Ā See More >
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                                Davidmo84

                                Resident ā€¢ 2011 - 2013

                                3/15/2013

                                STAY AWAY FROM THIS PLACE!!!!!!!!! I would put 0 stars if I could. Besides the over priced rent and outdated apartments the staff is extremely rude, liars that will just try to screw u over! Lived there for 2 years and when moved out did a walkā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2011 - 2013

                                  1/11/2013

                                  A long term reident I can tell you that until recently it was a nice place to live. When the manager was transferred last month we received a new manager that is no where nere the quality we were used to. The newā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2009 - 2011

                                    5/18/2012

                                    I agree. Bad place.

                                    We also had problems with management. And those Pit Bulls are everywhere, even though their lease agreement says it restricts those breeds. The pool was ice cold all summer the 2 years we were there. The front gate was broken for a long time, andā€¦Ā See More >
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                                      Happyhaunt999

                                      Resident ā€¢ 2008 - 2012

                                      5/16/2012

                                      Do not rent here!

                                      If I can save one person from renting here its worth a post. Parking is terrible, my husband could never park near our apartment. Management is awful. If they can squeeze another penny out of you they will. They willā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2008 - 2012

                                        5/16/2012

                                        do not rent here

                                        Horrible parking, management is terrible, pit bulls everywhere, violating lease agreement, but no response in 4 years from managers. They wont heat the pool, have called cops multiple times on trash neighbors. Do yourself a favor and look elsewhere.ā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2010

                                          7/30/2011

                                          Great Spot and Good Folks!

                                          I really enjoy this apartment. The staff has been helpful quickly responding to any concern I have had. It is quiet, clean, with a great manager, sweet pool and hot tub and exercise room. Right outside my window there is a horse farm!ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2010

                                            3/10/2010

                                            New renters. Not satisfied

                                            Parking def sucks. I work let and am usually the last one home at night so there is never a spot cloe for me to park. They offered us a spot in the begining that was close to our front door but guess what!? Itā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2009 - 2010

                                              2/2/2010

                                              neighbors sound like 8 obese people hammering into the floor

                                              Just moved in, parking is ridiculous, there are about 10 extra spots that are for guests, scattered throughout the apartment complex. It's almost impossible to find one, unless it's during the day. Also, new neighbors just moved in above and it sounds likeā€¦Ā See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Parking
                                                • Garage
                                                Pets
                                                • Cats Allowed
                                                  Fee: $150. Rent: $50. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Fee: $150. Rent: $50. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • Bike Racks
                                                • Gated Access
                                                • Public Transportation
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                                                Leasing

                                                This dog friendly building is close to everywhere you want to be. Located just west of Hwy 100 in Robinsdale, you'll be close to all of the shopping and restaurants you could ever want! Many of the apartments have been updated with new wood flooring and remodeled kitchens.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Thursday: 09:00 AM - 05:00 PM
                                                • Friday: 09:00 AM - 03:30 PM
                                                • Saturday: Closed
                                                This community is managed by

                                                AMC LLC

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 61 number of votes by renters, Carriage Park Apartments is currently rated 3 out of 5 stars.
                                                Carriage Park Apartments is rated 2.4/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                Carriage Park Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Carriage Park Apartments is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                Carriage Park Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                Carriage Park Apartments is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                Carriage Park Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                AMC LLC
                                                Cats Allowed
                                                Fee: $150
                                                Rent: $50
                                                Pet Limit: 2
                                                Dogs Allowed
                                                Fee: $150
                                                Rent: $50
                                                Pet Limit: 2
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath

                                                Check Availability

                                                Carriage Park Apartments

                                                March 2024

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                                                Carriage Park Apartments is a 725 - 875 sq. ft. apartment in Vancouver in zip code 98661. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Hazel Dell, Ridgefield, Camas, Battle Ground, and Portland.

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