Village at Van Mall
5000 NE 72nd Avenue, Vancouver, WA 98661
360-892-5300  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
3.3
3.3
3.34 Parking:
3.5
3.47 Maintenance:
3.2
3.25 Construction:
3.5
3.5 Noise:
3.5
3.47 Grounds:
3.6
3.56 Safety:
3.2
3.16 Office Staff:
< | >

New Staff is Horrible

From: -Anonymous-
Date posted: 5/9/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
I have lived here for a little over a year. I was going to renew my lease for another year because I loved living here, but have opted to find a new place to live because of the new management. Previous management was great and really took the time to get to know you and make sure you were well informed about waht was going on. They were always very courteous and friendly. The new managment is rude and unhelpful and down right sarcastic and nasty. The information they provide is not accurate and they become nasty when you start to ask questions. The one manager Jo went so far as to tell me I needed a time out and could go into the other room and have tea and cookies when I was upset that ask why it was that everytime I asked the same question to confirm what I was told, they were giving me a different answer each time. I would definately not recommend moving into this complex as long as the current management is still here.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/07/2007
I am also a resident here and have had the same problems with the new management. They are very rude and do not tell the truth when asked questions. We moved in here in 2006 and were going to renew our lease until meeting the new management. They were going to raise our rent 50.00 and told us, That was the going rate for these apartments. I also would not recommend these apaetments based on the practices of the new management.
From: Anonymous Date: 07/09/2007
we need to all call the property management company and complain about them, it is the only way to get across to any of them. HSC real estate, please please please call these people....503-546-5300 ask for Julie
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