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Village at Van Mall

5000 NE 72nd Avenue, Vancouver, WA 98661
Website
35%
42
Reviews
35%
Apartment Rating
47%
City Average
05/01/13
Resident

I have lived here at Van Mall for close to 4 years....Management, especially current, always responsive to any issue, Grounds now better than ever, neighbors friendly, quiet, yet Real, Management now more engaging with tenants and the community, explain all your… Full Review ▶

Manager Response
04/18/13
Resident

These apartments were good when we moved in 4 years ago.......BUT they are a total waste of time if you plan on moving into one of their apartments now. New management is a joke and extremely rude. Don't plan on ever… Full Review ▶

Manager Response
04/10/13
Resident

I am a bit surprised by some of the negative reviews. I just moved out last month after living here for 7 years. I moved because I bought a house. I did not have the same experience with staff or charges,… Full Review ▶

03/15/13
Resident

STAY AWAY FROM THIS PLACE!!!!!!!!! I would put 0 stars if I could. Besides the over priced rent and outdated apartments the staff is extremely rude, liars that will just try to screw u over! Lived there for 2 years and… Full Review ▶

01/11/13
Resident

A long term reident I can tell you that until recently it was a nice place to live. When the manager was transferred last month we received a new manager that is no where nere the quality we were used to.… Full Review ▶

05/18/12
Resident

We also had problems with management. And those Pit Bulls are everywhere, even though their lease agreement says it restricts those breeds. The pool was ice cold all summer the 2 years we were there. The front gate was broken for… Full Review ▶

05/16/12
Resident

If I can save one person from renting here its worth a post. Parking is terrible, my husband could never park near our apartment. Management is awful. If they can squeeze another penny out of you they will. They will tell… Full Review ▶

05/16/12
Resident

Horrible parking, management is terrible, pit bulls everywhere, violating lease agreement, but no response in 4 years from managers. They wont heat the pool, have called cops multiple times on trash neighbors. Do yourself a favor and look elsewhere. Full Review ▶

07/30/11
Resident

I really enjoy this apartment. The staff has been helpful quickly responding to any concern I have had. It is quiet, clean, with a great manager, sweet pool and hot tub and exercise room. Right outside my window there is a… Full Review ▶

03/10/10
Resident

Parking def sucks. I work let and am usually the last one home at night so there is never a spot cloe for me to park. They offered us a spot in the begining that was close to our front door… Full Review ▶

02/02/10
Resident

Just moved in, parking is ridiculous, there are about 10 extra spots that are for guests, scattered throughout the apartment complex. It's almost impossible to find one, unless it's during the day. Also, new neighbors just moved in above and it… Full Review ▶

07/22/09
Resident

I lived here from 1998-2003, so this is a little dated, maybe things are much worse now, but...I really liked it when I was here. I had an upper apartment and it faced the back, which is a horse farm, so… Full Review ▶

02/09/09
Resident

Back in July 2008 while I was away for a month and while my wife was moving out to join me in a new place, two of the maintenance workers one of which was married took advantage of the situation of… Full Review ▶

02/08/09
Resident

Fixtures fall off/apart often. Sink started to chip a few weeks after moving in. Covered parking is provided but for an extra cost. Heater not safe for kids. My daughter got burn and cut a few times. If you live upstairs… Full Review ▶

08/15/08
Resident

UPDATE: WITH NEW MANAGEMENT PERHAPS THIS PLACE HAS A CHANCE. ALYSSA WAS ALWAYS WONDERFUL AND PERHAPS THE NEW MANAGER WILL FINALLY TAKE CUSTOMER SERVICE SERIOUSLY. ---------- I was a tenant at VVM for three years from 2005 - 2008. The review… Full Review ▶

08/07/08
Resident

I am really upset I really loved living here I thought it was a beautiful place and that the staff was great but there is one guy on the work crew that is horrible I don't know his name but he… Full Review ▶

08/02/08
Resident

they hired a new guy last month and he very rude and does not know anything. he has a bad ego problem. i seen him looking at women in a not professional way it makes me sick to see they will… Full Review ▶

07/22/08
Resident

The new management and maintenance are wonderful. I have had no complaints, change for the better! Stick it out... Full Review ▶

07/20/08
Resident

I have had nothing but great service since I moved here last year. Sadly, I have to move soon, and will truly miss the friendly staff and helpful maintenance crew, especially Alyssa, Kevin & Tony. I live in an upstairs apartment,… Full Review ▶

07/17/08
Resident

The staff is always helpful. The apts are close to shopping centers and the mall. We had a 3 bedroom apt. that had a very nice kitchen for an apt. When things were broke or did not work right maint. fixed… Full Review ▶

07/11/08
Resident

I have lived here almost a year and in that time the so called 24 fitness center has only been open during the day. (due to theft they say) Same with the tanning bed. Its now open 24 but you have… Full Review ▶

03/10/08
Resident

I HAVE LIVED HERE FOR ALMOST TWO YEARS. WITHING 6 MONTHS OF SIGNING A YEAR LEASE WE WANTED TO MOVE BUT COULDNT. PERSONAL CIRCUMSTANCES WE HAD TO STAY. SIGNED ANOTHER YEAR LEASE, IF WE SIGNED ANYTHING LESS THAN A YEAR WE… Full Review ▶

02/27/08
Resident

we moved in six months ago with numerous problems. First off whoever painted our wall was probably two. Our fridge has broken. All of the faucets have had to be replaced. Mildew on all of our windows. the carpet is coming… Full Review ▶

11/19/07
Resident

We are leaving this weekend and will really miss the "Garage Parties". We have made many friends. We know that with the new management that this community will start thriving again! A year and a half of crappy managers took its… Full Review ▶

10/22/07
Resident

I like the new managers. They cracked down on the loud people and I think if you don't like them you are one of the people that was keeping me awake at night. The place is nice and quiet know and… Full Review ▶

07/09/07
Resident

I have lived here for 6 years and have finally had it. On April 1st we will be giving our notice. This place is a joke. It's rat infested, has mold growing in every window seal, the fireplaces are worthless unless… Full Review ▶

07/07/07
Resident

I have lived here since 2006. The sisters that were here when I moved in were very nice and knowledgable. We felt at home here until the NEW MANAGEMENT took over, They are very Rude and Dishonest. I would not recommend… Full Review ▶

05/09/07
Resident

I have lived here for a little over a year. I was going to renew my lease for another year because I loved living here, but have opted to find a new place to live because of the new management. Previous… Full Review ▶

05/04/07
Resident

We lived at Village at Van Mall for 2 years. There were two sisters who managed the place when we moved in and they were wonderful. Then they left and the new staff took over. Everything went downhill after that. The… Full Review ▶

04/05/07
Resident

Village at Van Mall was a great place to live until the new staff came. We have lived here for two years and loved the two sisters that worked in the office. They were always nice, personable and knew what was… Full Review ▶

03/19/07
Resident

I have lived at Village at Van Mall for almost 3 years and if anything, the place has gotten better over time. The Management team is simply outstanding, and more than willing to go the extra mile for their tenants. The… Full Review ▶

03/02/07
Resident

This is a pretty decent complex with several amenities but the price is way too much. These apts used to affordable in the 600 range but now they are 850-900 for a basic 2 bedroom apt. This is outrageous!! They are… Full Review ▶

12/29/06
Resident

This complex has been very good to me. I've lived here almost 3 years, and am moving out of town or I'd stay here even longer. I do recommend living away from the pool, as it gets quite noisy in the… Full Review ▶

07/12/06
Resident

This is a beautiful community. I moved out at the end of June, I would have stayed at the Village at Van Mall if I hadnt just gotten married and my now husband didnt already own a home. The property has… Full Review ▶

07/01/06
Resident

1 Rent continues to raise dramaticly.(on a lease)
2 Ant, bugs, and worms, pick a season you will have a problem.
3 Problem keeping staff
4 Staff saying something is ok, then telling the owner they have know idea about it, resaulting in a… Full Review ▶

03/24/06
Resident

We live here from 2003-2005 and we loved the staff. They were really nice and helpful. Full Review ▶

10/20/04
Resident

The staff was awesome. We only lived here for 6 months inbetween homes, but we enjoyed our stay and would have loved to have stayed longer! We did have a lot of trouble with noise. As we were on the bottom… Full Review ▶

09/14/04
Resident

The size and quality of the units here are outstanding, the grounds are kept spotless and the staff is friendly and very helpful. The neighbors are respectful and friendly. I have lived in many apartment complexes all over the world and… Full Review ▶

07/13/04
Resident

We lived here for 6 months and we loved the open floor plan and nice staff. The pool is great too. Full Review ▶

05/26/04
Resident

We liked living here. It was nice to live in a small apartment complex were the neighbors were friendly. The floorplan was great too. Full Review ▶

12/09/03
Resident

We lived at the Village for 9 months and were very happy with it. Our apartment was in good shape when we moved in and we liked our floorplan a lot. The few times we needed any repair work the staff… Full Review ▶

02/28/02
Resident

I loved living in these apts and if I wouldnt had to relocate to another state I would still be there. Its very clean and quiet and the managers are great.. I hope that if I move back to Vancouver there… Full Review ▶

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