Deer Run Apartments
4401 West Deer Run Drive, Brown Deer, WI 53223
414-355-7404  save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.9
3.4
3.4 Parking:
3.5
3.47 Maintenance:
3.1
3.07 Construction:
2.7
2.73 Noise:
3.3
3.33 Grounds:
3.3
3.33 Safety:
2.9
2.93 Office Staff:
< | >

Terrible Customer Service

From: -Anonymous-
Date posted: 1/15/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response
 
Even though they haven't rented out the apartment, they won't allow me to pay extra money to extend the lease for one day. They said I'd have to pay for 2 weeks. Since My next place isn't available until the day after, I'll have to rent a truck for an additional day and get a hotel room for a night. They don't even have a reason other than that it is there policy. This to someone who has never paid rent late or caused any problems. I'd definately avoid them.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Lilly54 Date: 02/08/2007
Yes, it is our policy and based on Fair Housing laws it is the same policy for all of our residents and is written so in the lease. However; when this resident initially called he said he needed the apartment for 4 or 5 days. Although his apartment had not been rented yet, we do not have much availability, and had scheduled for contractors to paint and clean then apartment. It wasn't until days later that he said he only needed it for one day past his lease term since his other apartment was not ready for him yet (not our fault). We did agreed to allow him to stay one more day for his convenience.
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