Before I moved into my apartment, it is in extremely horrible situation already. I had food for more than 1 year in the kitchen, and the room is like a construction site. (Remember to take photos for evidence).

Since it is cheap, I decided to clean it by myself. However, the 1st day I moved in. I was locked out from my room with my cell phone and computer inside. It is 3am, I was standing there, not able to ask for help. The resident manager at 215 N Frances Street is definitely not in the building. And I was standing there from 3am-10am.

IT IS BECAUSE THAT MANAGER GAVE ME THE WRONG RESIDENT KEY!!!!!!!!!

I tried to called the main office but people their ignored me!!!!!!!
So I talked to him the other morning at 10am and request an apologize. HE DID HUMMING AND IGNORED ME.

So I said I will complain to higher authority and he IMMEDIATELY called the main office and asked them to talk to me. (REMEMBER TO RECORD EVERY CONVERSATION U HAVE WITH THEM, YOU ARE ABLE TO TALK TO UR LAWYER FROM THE EVIDENCE).

The main office called me and told me that they ARE WILLING TO RELEASE THE LEASE.
When I went to the office, the lady in the front desk already stared at me. When I talked to my friend, which they called Whisper, and said we have bad attitude.

So I said, I dun think u resident manager have good attitude either, he did humming and refuse to say sorry because of his MISTAKE of GIVING ME THE WRONG KEY! AND THEY SAID" IT IS BECAUSE (name of manager) IS A HAPPY GUY . THOSE PEOPLE ARE *gasp*!

When I started to release the lease, there is an EXTRA LADY which I never seen before, come out AND YELL AT ME(DON T KNOW WHERE SHE COME OUT FROM)and said I can Sleep in the other room, which my roommate refuse to live there again and locked her room too!

SHE NEVER LISTENS TO WHAT I AM SAYING AND KEEP YELLING AT ME! (LUCKY THAT I RECORDED EVERYTHING)

Finally THE TRUE LANDLORD still agree to release the lease but the lady in the front desk, said I need to Pay the day I lived there(WHICH IS 5 HOURS NOT INCLUDING THE TIME I WAS LOCKED OUT). And carol helped me to refuse that.

Finally the things is over, and I got back my safety deposit and 1st month rent but a few suggestion

1. NEVER RENT FROM THEM
2. THEY WILL INSULT YOU WHENEVER YOU DEAL WITH THEM, BE CAREFUL, Especially those in the front desk!
3. ONLY SPEAK TO THE TRUE LANDLORD CAROL
4. IF U REALLY RENT FROM THEM AND HAVE PROBLEM, RECORD AND TAKE PHOTOS FOR EVIDENCE qmzu4EHcaGAPVCPw2Fai

User Responses
From: Anonymous	Date: 08/29/2007
I got a question for ya... do you know if you can get stuff mailed to your building? I am unfortunately renting from them for a year and they couldnt tell me if i can get stuff mailed to my apt and i havent moved in yet so i cant check myself. sounds like you had a terrible time with them... hopefully i can survive til next august
From: uwmadisonstudent	Date: 09/08/2007
To whom it may concern, Sorry for the late notice of this response. They told me that they will not able to give you the mail box key until 2 weeks after the moving in(8/15). I think you can get stuff mailed to your apartment but will not be able to receive that until Mid Sep. I suggest you forward to one of your friends home 1st. Good Luck

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