Stonegate
13301 West National Avenue, New Berlin, WI 53151
262-786-8181  WEBSITE save favorite
AVERAGE RATING
recommended by:
76%

overall rating:
3.7
4.2
4.17 Parking:
3.7
3.71 Maintenance:
3.6
3.61 Construction:
3.9
3.88 Noise:
3.8
3.83 Grounds:
3.8
3.83 Safety:
3.5
3.49 Office Staff:
< | >

Dont waste your time

From: -Anonymous-
Date posted: 3/14/2009
Years at this apartment: 2007 - 2008
User Response is available. 3 responses
 
Worst management I've rented from. We had problems with our garage ceiling, that didnt get ixed for 6 months! Through the dead of winter our feet froaze and our heat bills were through the roof! You's think they'd be apologtic. not even close. All of the run-around excuses got old really quickly. DONT EVEN BOTHER HERE!

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/16/2009
Ha ha! What a joke! The management here is awesome! I can not tell you why this disgruntled person would lie so bad - but the staff and maintenance at stone gate are the best we have ever delt with! they are really driven to fix your problem and help you asap! That is my experience. We simply can not allow this B.S. review to not be responded to. The stone gate staff and maintenance crew are awesome!!
From: Anonymous Date: 03/27/2009
I currently live at Stonegate and when I have problem I stop in the office and they immediately fill out a work order as I stand there. I also had a similar issue with our apartment and they came out and blew more insulation into our roof the same week I visited the office. Maybe this person simply wan't requesting help in the correct manner to have their problem resolved. I like to go to the office also so that I know who the person is that I need to follow up with IF I even need to. I think that if the proble persisted for 6 months there should be just as fault on the tenant as the apartment complex for not following up on the request.
From: Anonymous Date: 11/10/2009
I've lived at Stonegate Apartments in New Berlin too. The property manager is exceptionally rude in my dealings with her too. It's as if you are a "good" tenant in their eyes if you pay your rent every month and don't have any issues. Once something comes up with maintenance or neighbors or anything else, it's like dealing with high school girls. They drag their feet about everything!
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