Stonegate
13301 West National Avenue, New Berlin, WI 53151
262-786-8181  WEBSITE save favorite
AVERAGE RATING
recommended by:
71%

overall rating:
3.7
4.2
4.16 Parking:
3.7
3.73 Maintenance:
3.6
3.59 Construction:
3.8
3.82 Noise:
3.8
3.82 Grounds:
3.9
3.86 Safety:
3.5
3.48 Office Staff:
< | >

Fridge broke and they wouldn't replace it for over 2 months

From: -Anonymous-
Date posted: 7/8/2009
Years at this apartment: 2006 - 2009
User Response is available. 4 responses
 
Stonegate is an upscale apartment run like a low class slum. My refridgerator broke in August, since I was out of town for a week, everything in my refridgerator spoiled. I immediately let the office know. They blamed me & said I had too much food in my freezer. I have rented for years and never had that happen. They refused to replace it even though my thermometer showed it only coold to 55 degrees, not safe. It took several complaints until it was finally replaced at the end of October. They did not renew my lease, which is fine because I wouldn't have renewed it anyway. I would recommend Stonegate only if you are prepared to do all your own maintenance, and replace things at your own cost.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/08/2009
You need to move on and stop slandering this community.
From: tunamalt Date: 07/08/2009
We rented over 5 years ago and looks like the same issues as when we were there. Slandering this community? Get real. Facts don't lie and THAT is not slander!!
From: Anonymous Date: 07/08/2009
I had a problem with my fridge and was told the same thing: too much food in the freezer. It was never a problem in the past and wasn't a problem going forward. I think it's an issue of too many units for too few maintenance workers: they want a quick fix (e.g. too much food) so they can move on to the next service ticket.
From: Anonymous Date: 07/08/2009
I had a fridge problem and it was fixed in a few hours - Sorry I think you are wrong - I have never been more impressed by apartment maintenance than I have while living here - but thats my opinion.
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