Riverwood Arms Estates

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Riverwood Arms Estates

520 West Riverwood Drive, Oak Creek, WI 53154
(79 Reviews)
$1,364 - $1,723/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

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Riverwood Arms Estates Reviews

(79)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020

12/16/2020

Don't waste your time. Staff sucks (minus Dave in maintenance) are new constantly and know nothing. Dave is the only one holding that place together. -laundry waste of money -shakes because so close to railroad tracks -only email take back word on phone -inconsistent -lackā€¦Ā See More >
    Manager

    1/11/2021

    Riverwood Arms Estates
    We are aware you are dissatisfied with the level of service received at Riverwood Estates. We regret any inconvenience you have experienced. As discussed, when you break your lease their are risks associated with this and charges that come with re-renting your apartment and any damages caused. We apologize for any issues you felt were not taken care of in the past but that does not factor into your move out charges. Please feel free to contact our office to discuss further.
    Review Author Icon

    larrwolf@yahoo.com

    Resident ā€¢ 2005 - 2019

    12/2/2019

    I've lived here more than a decade and still really love my bright sunny loft apartment. There is a strong sense of community here,fostered by a top notch management team. Winters arent so intimidating with heated underground parking and the location, surrounded by forests, isā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2014 - 2019

      10/9/2019

      Awful doesn't begin to describe. Dictatorship management, noise beyond belief, criminal activity, lousy/nonexistent maintenance and grounds repairs, and ridiculous rent rates. You are not a tenant, you are only a source of money for them. "Pet Friendly" is a trap, they will dna test yourā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2019

        4/16/2019

        I love the layout of the apartment! The spiral stairs are my favorite! The staff is super friendly and helpful when needed. The Maintenance team is responsive to work orders. They do a good job of snow removal as well. Only issue is how thinā€¦Ā See More >
          Manager

          4/16/2019

          Riverwood Arms Estates
          We are so sorry to see you go but appreciate the time you have stayed with us! We strive for all of our residents to have the same experience you have had. We do understand that apartment living is different in many ways, but I would hope you agree that most neighbors are very conscience of the amount of noise that is coming from their home. We wish you the best of luck and hope you'll keep us in mind in the future should you be looking for housing in Oak Creek.
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          4/13/2019

          First, I would like to address that anyone that has placed more than a two star rating on residing at Riverwood Estates has only done so because of insentives that were given to residents that currently live there. Insentives for example, a chance to winā€¦Ā See More >
            Manager

            4/16/2019

            Riverwood Arms Estates
            Anonymous - We are proud to be a very dog friendly community. With that being said, we have established specific guidelines which allow our residents the privilege of keeping their pets happy as well as allow our residents to feel safe from other pets. All residents are required to sign the Pet Addendum prior to moving in. The pet addendum specifically states all dogs must be kept on a leash at all times when in common areas. The policy also states that there is a fine imposed for not doing so. We did not impose this fine last week and instead chose to remind you of the leash requirement. We are sorry that you are disappointed with our staff for reminding you of our guidelines with regards to your dog being off leash. Regarding offering incentives for positive reviews, this is not something our company believes in. Every resident may have a different experience at our community and our residents that post a positive review should not be discredited. We welcome all feedback.
            Review Author Icon

            Jissella Serrano

            Resident ā€¢ 2018 - 2019

            3/7/2019

            I rather enjoy living at Riverwood! It's close proximity to Drexel Town Square without the cost of living there. Management is incredibly friendly and quick to address any concerns that I may have. Maintenance requests are always resolved the following day and programs are beingā€¦Ā See More >
              Manager

              4/16/2019

              Riverwood Arms Estates
              Jissella, thank you for taking the time to share your experience here at our community. We hope you continue to enjoy your stay here and that you find the utmost value as we continue to make improvements to our community. We are glad to state that since we have implemented our Poo Prints Program, dog waste is no longer a problem here at Riverwood.
              Review Author Icon

              anonymous

              Resident ā€¢ 2016 - 2018

              3/6/2019

              After a grueling several months with this place, I am finally done and gone from this place. Sure, its close proximity to a park and shopping areas. But in turn for my sanity? No, it's not worth it. Riverwood Estates masks itself as providing 'high-end'ā€¦Ā See More >
                Manager

                4/16/2019

                Riverwood Arms Estates
                Anonymous, thank you for taking the time to review our community. I see that you left similar reviews on other sites under names of which we have no record of being a current or previous resident. With that being said, I would still like to take the opportunity to address your review. Our application process consists of a credit, background and rental screening for all occupants over the age of 18; which is typical in our industry. These screenings however will not always display certain behaviors of residents and/or their guests. When we find that behaviors of our residents and/or their guests are disruptive to our community we are sure to handle these events appropriately. Our office does our best to keep all residents informed regarding important information at our community. We have found using email correspondence are best for courtesy reasons and notices to the door are for more urgent matters to include that we will be entering your home. Our staff would never enter without permission or previous notice being given, except in the case of an emergency. Regarding the audits you mention, many find these to be a positive thing. We have implemented the Poo Prints program which requires our dogs to submit a salvia DNA sample. Any dog waste found in our community can then be crossed matched to the dog. This program has pretty much resolved the issue of dog waste not being picked up. Additionally, after surveying our current residents, we are excited to announce that our community is on its way to being Smoke Free. In order to best implement this change we have simply asked that smoking be done 25 feet away from the building. Our community is continually working to stay current with the trends and offer the best value for our residents. Providing free WI-FI is a way for us to provide a great value to our residents; even in your review you state that you chose Riverwood because of it. I have reached out to our vendor who monitors our internet to have
                Review Author Icon

                anonymous

                Resident ā€¢ 2016 - 2018

                12/13/2018

                I've lived in 2 different buildings in this complex. My 1 bedroom was in a phase I building (even side of the street) and our 2 bedroom is in a phase II building (odd side of the street). I love the layouts with a realā€¦Ā See More >
                  Manager

                  12/17/2018

                  Riverwood Arms Estates
                  We appreciate your honest review of our community. Apartment living means you'll hear your neighbors or dogs from time to time and we're glad you understand that too! You mentioned in your review that you have experienced drafty windows in both of your apartments. Please contact the office and we can send maintenance by to take a look. We often find that when the window was closed a proper seal was not created therefore allowing for a draft. We'd love for the opportunity to stop in and hopefully resolve this issue for you. Did you know we offer units larger than the 2 bedroom that you are in currently? We have 2 bedrooms with den or 2 bedrooms with loft that might give you the extra space you desire. Just speak with the office and we can work to find what you are looking for.
                  Review Author Icon

                  ddlewis33

                  Resident ā€¢ 2011 - 2018

                  7/12/2018

                  I have lived here for a total of 5 years. I have been able to raise my children and see the community change around these apartments. The apartments are very reasonably priced given all of the new attractions that have been built in Oak Creek.ā€¦Ā See More >
                    Manager

                    8/3/2018

                    Riverwood Arms Estates
                    ddlewis33 - Thank you for taking the time to share your experience at our community! Having as many pets as we do in our community, we expect a few accidents along the way and we appreciate your understanding of this. Our staff is always working hard to create a great experience for all of our residents. We hope you'll continue to be a resident for many more years at our community.
                    Review Author Icon

                    Nbplaya19

                    Resident ā€¢ 2018

                    1/18/2018

                    The ladies that run the complex have no idea what they are doing. They also have terrible communication skills. You can't even sublease your apartment. You freeze in winter because they have terrible heat and insulation. Washing machines are gross and unkept. It's a trapā€¦Ā See More >
                      Manager

                      1/19/2018

                      Riverwood Arms Estates
                      Dear Nbplaya19, Sorry you are upset that our policy does not allow for subleasing of your apartment however I believe after our discussion today that you have a better understanding of your options. Ultimately, we know that everyone has a choice in where they live and we strive to provide the best customer service from our office. I was hoping to have addressed the other items listed in your review with you on the phone however when asked if you had any other concerns, you chose not to share these items with me. Regarding your utility bill, everyone has seen an increase in their bills and this is not due to terrible heat or insulation but due to the below average temperatures. If you feel that there is something we can do in your apartment to help address your heating concerns, please feel free to contact our office. Regarding the laundry rooms, our cleaners work to keep the laundry rooms as cleaned and maintained as possible. We have professional cleaners who clean all our laundry rooms several times each week. However, in between those cleanings; we have provided paper towels in each room to be utilized by residents. If at anytime you are dissatisfied with the laundry rooms please feel free to bring this to our attention.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015 - 2017

                      10/23/2017

                      we've been here two full years. We hear some dogs in the hallway, then some barking outside. Best apartment we've lived in. These folks actually take care of their tenants & upkeep thru out the property! The pool is very nice on hot days. Weā€¦Ā See More >
                        Manager

                        11/16/2017

                        Riverwood Arms Estates
                        Thank you for taking the time to share your experience and love for your apartment and our community. We look forward to you continuing to call Riverwood home.
                        Review Author Icon

                        Debra L. Habanek

                        Resident ā€¢ 2017 - 2019

                        2/13/2019

                        I've lived at Riverwood Estates for almost two years now. I'm really happy here. The rent is reasonable for this area. The room sizes are fantastic. I love having central a/c and a washer and dryer in unit. The underground parking and elevator are soā€¦Ā See More >
                          Manager

                          2/13/2019

                          Riverwood Arms Estates
                          Thank you Deb! We appreciate all that you for our community as well! From helping out your fellow neighbors in their time of need to letting us know if something just isn't right (and even cleaning up after a not so tidy neighbor); it's because of residents like you that make Riverwood a great community.
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                          matt6680

                          Resident ā€¢ 2015 - 2017

                          3/27/2017

                          My fiancĆ© and I lived here for two years and were very happy with our apartment. We only moved out because we decided to start renting a house instead so we would have our own yard for our dogs. We were in theā€¦Ā See More >
                            Manager

                            11/16/2017

                            Riverwood Arms Estates
                            Thank you for taking the time to share your experience. It is always a pleasure to hear you enjoyed living here and that you'd suggest us to anyone who might be looking to live in Oak Creek. If you ever find yourself in search of an apartment again, we hope that you'll keep us in mind.
                            Review Author Icon

                            Emilyspitz

                            Resident ā€¢ 2015

                            10/3/2015

                            I have lived here for about 5 months now and it has been great! Apartment was spotless when I moved in (which has never happened at any other place before!) neighbors are friendly and so is the staff. Had an issue with the neighbor aboveā€¦Ā See More >
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                              Wing11

                              Resident ā€¢ 2014 - 2015

                              7/6/2015

                              Some of these reviews just make me shake my head, and laugh, because my experience at Riverwood Estates was fantastic. Granted, my level of renting is somewhat minimal, as I'm in my 20's, and have only lived in two complexes since leaving school. With that said,ā€¦Ā See More >
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                                MildlyAnnoyedBird

                                Resident ā€¢ 2015

                                2/29/2016

                                Awful. If you own a dog, do not rent from Riverwood. Neighbors are great. Location is great. Management is THE WORST I've ever dealt with, and I used to live in Philadelphia. Some of the other posts are right. Managers are lazy, aggressive and mean. Despiteā€¦Ā See More >
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                                  awess30

                                  Resident ā€¢ 2013 - 2015

                                  5/28/2015

                                  We just signed our third lease at Riverwood. We spent the first two years in a one bedroom and we just moved in to a two bedroom. You know you love an apartment complex when you decide to move apartments but stay at the sameā€¦Ā See More >
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                                    rhoakcreek

                                    Resident ā€¢ 2013 - 2015

                                    5/22/2015

                                    My wife and I lived in Riverwood Estates from June of 2013 until April of 2015, and had nothing but a pleasant experience. The only reason that we decided to leave was because we have a baby due in June and wanted more space forā€¦Ā See More >
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                                      LidiasLife

                                      Resident ā€¢ 2012 - 2015

                                      12/30/2015

                                      And here we go again. We were promised that the issues with dog messes and noise above would be taken care of if we resign our lease and NOTHING CHANGED. My boyfriend was so sure that they would take care of this but I amā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013 - 2015

                                        4/21/2015

                                        I have been living at Riverwood Estates for over two years. The EXTERIOR of the building is in great condition! The overall area within Oak Creek is a very nice place to raise a family. The Riverwood Apartments and in particular theā€¦Ā See More >
                                          Manager

                                          5/22/2015

                                          Riverwood Arms Estates
                                          We are sorry to hear that you are dissatisfied with our community and office staff. It is never our intention for our residents to feel as though they are only a number here, and we will be sure to use this review to help make improvements in this area. While you would describe the property manager as curt, there are unfortunately situations that require a more direct/straight forward response than a typical scenario would. Contacting our corporate office is definitely a means in reporting issues, but more often than not, issues can be handled on site. We apologize for any customer service experience that left you feeling disappointed, as that was not the intention. In regards to the comment that was left above, we truly appreciate the feedback. Although we make every effort to make our residents happy, it is very apparent that you are not satisfied in your residency here. We are very sad to hear that, but it is difficult to address issues when they are brought to our attention anonymously. Although many of the positive reviews left by residents have also been made anonymously, they are tremendously appreciated and should not be discredited. We take pride in our community by having our hallways professionally cleaned weekly and the common area hallway carpet is cleaned frequently as well. We ask that our residents contact us directly to report any disappointment in this capacity as well as any maintenance issues that arise within their apartment home. As an apartment community, it is common to see residents come and go. However, many long-term residents (exceeding 8-10 years) are happy to call Riverwood home. It is unfortunate that we were not able give you the same satisfaction, but we appreciate the feedback and wish you the best of luck.
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                                          anonymous

                                          Resident ā€¢ 2012 - 2015

                                          4/7/2015

                                          I moved from out-of-state and looked all over Oak Creek for an apartment. I ended up living at Riverwood Estates for 3 years becauseI was so happy with everything. They work really hard to keep the grounds clean and updated. They regularly powerā€¦Ā See More >
                                            Manager

                                            4/8/2015

                                            Riverwood Arms Estates
                                            Thank you so much for taking the time to comment on your experience here at Riverwood Estates. Our team strives to make sure all residents feel the same way that you did during your stay. We wish you the best of luck at your new place!
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2015

                                            1/16/2015

                                            After living at Riverwood for 6 months, I have been incredibly impressed with the living space, the garage, and especially the staff. You don't have to wait for weeks or months to get a response for something to be addressed or repaired, it's done inā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2014

                                              10/22/2014

                                              I am overly satisfied with this apartment complex. Every apartment will have its problems, but the maintenance crew here is so prompt it's crazy. I couldn't even believe one night I filled out a maintenance request for a closet door being off track,ā€¦Ā See More >
                                                Manager

                                                10/23/2014

                                                Riverwood Arms Estates
                                                Thank you for taking the time to comment on your experience at Riverwood Estates. Our team strives to make sure that all residents feel the same way that you do! If there is anything you ever need please do not hesitate to let us know.
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                                                elrey77

                                                Resident ā€¢ 2013 - 2014

                                                7/28/2014

                                                I moved to River wood last year. I was always pleased with the property. I love the space I have and the split bedrooms is awesome! I looked at many apartments in Oak Creek and these do not compare. Wild Wood: gross smelled like death! Wood Creek:ā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2012 - 2014

                                                  7/28/2014

                                                  I have lived in two Apartments at Riverwood Estates over the past several years. I have been most pleased with the staff and their genuine concern/assistance. They have been accommodating and understanding when necessary. It has also been a friendly community and the majority ofā€¦Ā See More >
                                                    Manager

                                                    9/29/2014

                                                    Riverwood Arms Estates
                                                    We know you have a choice on where you live and we are delighted that you have chosen Riverwood. We hope you are enjoying your new apartment.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Covered Parking
                                                    • Shared Garage
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Restrictions Apply. Please contact our office.
                                                      Less Info
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                                                    • Cats Allowed
                                                      Comments: Restrictions Apply. Please contact our office.
                                                      Less Info
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                                                    Other
                                                    • Controlled Access
                                                    • Pool
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                                                    This community is managed by

                                                    Legacy Property Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Legacy Property Management
                                                    Dogs Allowed
                                                    Comments: Restrictions Apply. Please contact our office.
                                                    Cats Allowed
                                                    Comments: Restrictions Apply. Please contact our office.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1 Bath

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                                                    Riverwood Arms Estates

                                                    March 2024

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                                                    Riverwood Arms Estates is an apartment in Oak Creek in zip code 53154. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,723. Nearby cities include South Milwaukee, Cudahy, Greendale, Saint Francis, and Greenfield.

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