Mainteance/Customer Service is Terrible ..., Not Recommended, Aug 18, 2006, apartment review of Springbrook Cercle Apartments in Oak Creek, WI

Springbrook Cercle Apartments

8601 South Springbrook Boulevard, Oak Creek, WI 53154
414-764-6123 WEBSITE save favorite

AVERAGE RATING

recommended by:
36%

overall rating:

2.6

2.8

Parking:

2.7

Maintenance:

2.8

Construction:

2.8

Noise:

3.1

Grounds:

3.2

Safety:

2.6

Office Staff:

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Mainteance/Customer Service is Terrible

From: -Anonymous-
Date posted: 8/18/2006
Years at this apartment: 2002 - 2006
User Response is available.

1 response

I lived at Springbrook Cercle for a little over 4 years. Great place to live. Wait till you have a problem though. The ladies at the front desk will either forget to tell mainteance you called or they will deny even talking to you. Then once mainteance finally gets around to helping you with the problem they won;t have the part in stock. Then instead of offering to order next day air they order it ground. Now it is about 2 weeks after you called in the problem until they get to "fixing" it. The neighbors were great parking was good, pool is nice apartments are nice (expensive for what you get but nice) but the mainteance and customer service is not good.

Recommended: NO
Overall Rating

Parking:
Maintenance:
Construction:
Noise:

Grounds:
Safety:
Office Staff:

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User Responses
From: midnyt5	Date: 09/14/2006
My neighbors are idiots, there is no parking, the pool is always filthy (or never open) & they don't offer customer service - more of a dis-service.

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