I have been a long-time resident with incredibly minimal maintenance needs (less than once a year.) Each one of those rare needs is met with a long wait for service and then a very poor customer service response once it is addressed.

For the amount of money one spends on "luxury" apartments it is disgraceful that management chooses to treat tenants this way. In one urgent instance, we chose to try to fix the problem ourselves instead of waiting for services. We were then chastised by management for doing this.

I DO NOT recommend living here. I have lived in apartments for twenty years and this is by far the worst.

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