The parking lot was not well maintained - riddled with potholes and poorly plowed in the winter. Dogs are allowed, but management did not enforce leash laws or waste pickup rules. Requests for maintenance were not handled efficiently, if they were handled at all.

User Responses
From: Anonymous	Date: 06/25/2008
Management did have the driveway repaved that spring. Dogs are not required to be on leashes when on their property, as per city ordinance. Maintenance was handled poorly for a while due to a staffing issue, but management did a complete overhaul of maintenance and it was drastically better. All maintenance is typically done very fast from what we have seen.
From: candlewoodpm	Date: 10/22/2009
Thank you for the feedback. It was feedback like yours that did cause us to make some rather big staffing changes in the maintenance department a couple years ago. As a matter of fact, we replaced the entire staff with higher qualified more responsive people. From the feedback we have received, the tenants have been very happy. As the other tenant had stated, we did have the parking lot redone a couple years ago to address some of the issues there. Finally plowing, we hire out plowing as we do not have the equipment to do it ourselves. It does take some time for the plow company to get around to all the properties and often the biggest problem they have with doing a good job is that people don't move their cars so they can get everything cleared out. It is something we have worked with the tenants to get the lot empty for the plows. If the cars get moved, the plow guys can do a great job and everyone is happy. We will continue to work with the tenants on this so that everyone is satisfied. Thank you for your comments and feedback!

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