Monterey Apartments
AVERAGE RATING
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The staff is VERY unhelpful
From: -Anonymous-Date posted: 5/27/2009
Years at this apartment: 2008 - 2009
Anytime we would have to call the office about anything, we would dread the interaction. They are incredibly difficult to get a hold of even though they list office hours, these hours are often ignored. After getting an actual person talking instead of their answering machine, the staff generally didn't know much of anything and were extremely unhelpful. One example that is the epitome of their "assistance" is after repeatedly getting the answering machine my roommate went to talk to the office (who by the way wasn't there the first time he went in) and was treated extremely rudely. The management was rude and passive aggressively bickered with him which as far as customer service goes was, according to him, the worst experience with any kind of customer service. All I have to say is that if you choose to live here, good luck.
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