Needless to say, if they wanted you to stay, then why do they jack up your rent when you renew your lease...Every other place that I have rented at has kept the rent at the same level. I have also received upgrades for renewing a lease...free celing fan in a room that doesn't have it, free carpet cleaning to name a few- but not here.

I feel that the level of customer service and quality of materials used in the apartments are not worth what is charged in rent (ie. very cheap carpeting, scratched up counter tops- outdated...)

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