Apartment Ratings | Serena Shores Ratings and Reviews

Serena Shores: Scorpions Galore (Not Recommending)

2008-08-10T20:57:12-06:00

From -Anonymous-: I moved to my apartment in January and have had 12 scorpions inside (8 in the last 3 weeks). I bought a blacklight in mid-July and I've killed 20 more outside. I will be breaking my lease early. The negative reviews are spot on. Management is rude and maintenance takes ... [click to read full apartment review]

Serena Shores: Save yourself the trouble (Not Recommending)

2008-07-14T18:44:17-06:00

From -Anonymous-: these apartments seem nice at first. we were taken away by how nice the management was AT FIRST. how nice everything looked! however....dont plan on taking thursdays off of work to sleep in. the grounds crew comes at the butt crack of dawn and starts with noise right by your ... [click to read full apartment review]

Serena Shores: Worst living experience!! (Not Recommending)

2008-05-13T16:22:49-06:00

From -Anonymous-: I have lived in Arizona for 28 years and have never seen so many scorpions! Along with my neigbor, I am breaking my lease early. Do not live here!! I wish I had read these reviews before I decided to move in. Besides the scorpion problem, management is horrible. ... [click to read full apartment review]

Serena Shores: Pitiful management, drug-dealing neighbors, and scorpions!...and, all the good reviews come from Mngmt (Not Recommending)

2008-04-22T07:29:00-06:00

From kaisersoze882000: If you hate good customer service, enjoy loud-pot-smoking neighbors, and love scorpions then this is the place for you!Thanks Serena Shores for perhaps the worst living experience I've ever had. Since I was moving back to AZ from out of state, I decided I would rent an apartment before making ... [click to read full apartment review]

Serena Shores: Unpleasant Place to Live (Not Recommending)

2008-04-19T11:19:15-06:00

From -Anonymous-: The customer service seems great when you're looking at the apartments and deciding if you want to live here; however, once you sign the contract the attitude's change. I was treated harshly on my move-in day. Rather than welcoming my family, the staff treated us like we were some kind ... [click to read full apartment review]

Serena Shores: nice place to call home! (Recommending!)

2008-03-21T14:35:56-06:00

From personaltrainingamerica.com: The apartments are great. All of the staff are great. I like everything about the apartments. We have nice neighbors and good parking. They are quiet, next to the lake and close to the freeway. I haven't seen any scorpions in my apartment. I will be pissed if I do! ... [click to read full apartment review]

Serena Shores: We like living here (Recommending!)

2008-03-03T14:37:00-06:00

From -Anonymous-: We've lived here for 7 months and haven't found much to complain about. The grounds are kept really nice and the management is really helpful. Parking isn't a problem because there are reserved spots. The only bad thing is that we had two scorpions in our apartment last fall, but ... [click to read full apartment review]

Serena Shores: 2 Months (Not Recommending)

2008-02-05T19:29:41-06:00

From -Anonymous-: I have only been here 2 months and have seen 1 scorpion, had to deal with parties, no courtesy patrol like they advertise, parking nightmares!!!! and trash, trash. Not very good management, do not recommend ... [click to read full apartment review]

Serena Shores: (Not Recommending)

2007-11-09T11:45:37-06:00

From -Anonymous-: Scorpions, scorpions, scorpions. Need I say more?? ... [click to read full apartment review]

Serena Shores: Scorpions!! (Not Recommending)

2007-09-12T01:47:53-06:00

From -Anonymous-: If you don't like scorpions don't live here. We were seeing several a week in our apartment. We had pest control spray every other week, and it did nothing. Management was rude about the problem. All of our neighbors had seen at least a couple scorpions in their apartments as ... [click to read full apartment review]

Serena Shores: I LOVE THESE APARTMENTS!! (Recommending!)

2007-07-03T12:55:42-06:00

From -Anonymous-: I HAVE READ ALL OF THESE REVIEWS AND DO NOT AGREE WITH THEM ONE BIT. I HAVE LIVE HERE FOR A YEAR AND LOVE THE PEOPLE AND MANAGEMENT HERE. THEY ARE NOTHING BUT KIND AND CURTIOUS TO ME. THEY ARE ALWAYS SO POLITE AND SEEM LIKE THEY ARE HAPPY TO ... [click to read full apartment review]

Serena Shores: Very Poor Management!!!!!!! (Not Recommending)

2007-04-05T12:40:03-06:00

From Brooke123: This management company is VERY money hungry and charge for everything they can. I was in apartment management for years for very high end companies and never heard of such petty things they charge for and replacing things that don't need to be replaced! Be ware of the petty $35 ... [click to read full apartment review]

Serena Shores: GREAT APARTMENTS... (Recommending!)

2007-02-05T10:12:25-06:00

From -Anonymous-: I HAVE ONLY BEEN HERE FOR THE PAST THREE MONTHS. DONT BELIEVE ALL THE NEGATIVES ON THIS SITE. I HAVE BEEN TREATED WITH KINDNESS AND THE STAFF HAS BEEN NOTHING BUT FRIENDLY. THE COUPLE TIMES I NEEDED MAINTENANCE THEY WERE VERY PROMPT AND FIXED THE ISSUES IMMEDIATELY. I LOVE LIVING ... [click to read full apartment review]

Serena Shores: Terrible management - very cold and uncaring (Not Recommending)

2007-01-10T01:13:47-06:00

From -Anonymous-: We were so excited to move into these apartments. The sales rep that gave us the tour did a great job of selling us on all the apartment's features. Great location and great floor plan.

Once we moved in, our experience changed completely. The same "friendly" sales reps treated us ... [click to read full apartment review]

Serena Shores: Lovely apartment and grounds (Recommending!)

2006-12-10T23:55:46-06:00

From -Anonymous-: I recently moved here from out of state and found my apartment in great condition well taken care of. The grounds are clean and neat and the view of the lakes are beautiful.
The staff has been very polite and helpful and maintenance is good. I have a 2 bedroom 2 ... [click to read full apartment review]

Serena Shores: Has its positives and negatives (Recommending!)

2006-11-19T20:23:51-06:00

From -Anonymous-: I lived in three separate apartments several years ago - the 2-bedroom and the 1-bedroom. I'll list the pros and cons.

Pros:
- Large bedrooms
- Good-sized kitchens
- Top floor has high vaulted ceilings
- Large closets (Overall everything is quite roomy)
- Lots of windows and and natural light if you open the shades
- ... [click to read full apartment review]

Serena Shores: Poor management (Not Recommending)

2006-09-16T14:14:38-06:00

From -Anonymous-: I lived in Serena Shores for over 18 months. Needless to say, I was not just passing through, I was there to attempt to make that my home. At first, the staff was nice and welcoming. Then after the first 6 months passed the staff begame rude and downright obnoxious. ... [click to read full apartment review]

Serena Shores: Serious situation (Not Recommending)

2006-06-05T13:21:03-06:00

From livinglifefully: I moved into the complex 3 months after my son was murdered by an abusive ex (he was still out - the investigation was going on).

He found my remaining children and I at the complex and the Victim Advocate from the County Attorneys office recommended the children and I ... [click to read full apartment review]

Serena Shores: (Not Recommending)

2006-05-31T10:51:25-06:00

From -Anonymous-: The staff can be very rude depending on whom is there. We told them our toliets did not work, they tried to argue with us saying they did. So far our sinks have backed up, washer has broken toliets only flush half the time and the second bedroom shower does ... [click to read full apartment review]

Serena Shores: (Not Recommending)

2006-04-04T20:06:45-06:00

From -Anonymous-: Freezing cold (heated) pool most of the time. ... [click to read full apartment review]

Serena Shores: SCORPIONS SCORPIONS!!!!!!!!!!!!!!!!!!!!!! (Not Recommending)

2005-09-24T00:31:11-06:00

From -Anonymous-: I Keep finding scorpions and their method of extermination dose't work. The management was no help. Never live here!

You will find SCORPIONS here!! ... [click to read full apartment review]

Serena Shores: ok place to live (Not Recommending)

2005-09-20T23:22:58-06:00

From -Anonymous-: staff was nice to me, but by what i have read here that wasnt the case with everybody. there was some noise issues, if your neighbors play music with any bass at all it will echo through your apartment quite loudly and even though the staff said they attempted to ... [click to read full apartment review]

Serena Shores: (Not Recommending)

2005-04-26T11:20:24-06:00

From -Anonymous-: ... [click to read full apartment review]

Serena Shores: Horrible Place to Live (Not Recommending)

2005-04-15T14:51:24-06:00

From PFSV55: Obviously all the good comments are from the managers as I don't see how anyone could have a good reccomendation for living here.

The management is horrible. At first they are very nice and polite to get you into the apartment, but once you are there it's a nightmare. Nothing they ... [click to read full apartment review]

Serena Shores: Just moved in (Recommending!)

2005-02-08T14:23:05-06:00

From -Anonymous-: I rented this apartment sight unseen, moving from out of state. The staff was very helpful and made my transition very smooth. The apartment was very clean upon move in and the community is beautiful. Very happy so far. ... [click to read full apartment review]

Serena Shores: Former resident 1832 (Recommending!)

2005-01-26T11:31:07-06:00

From former1832: My husband and I lived at Serena Shores for about a year and a half, prior to purchasing a new home. Like with any apartment we experienced some maintenance issues however they were always taken care of in a timely manner, usually within 24 hours. I ran across one scorpion ... [click to read full apartment review]

Serena Shores: watch out for scorpions (Not Recommending)

2005-01-18T09:58:01-06:00

From -Anonymous-: I hated living here. I kept finding scorpions and their method of extermination didn't work. The management was no help. Never live here. ... [click to read full apartment review]

Serena Shores: Negatives are all true!! (Not Recommending)

2005-01-08T03:50:40-06:00

From -Anonymous-: We lived at Serena Shores for about 3 years during the late 90's. At first it wasn't bad but that all changed. First, it was the roach I stepped on walking into the kitchen barefoot early in the morning. Then scorpions all over the place. Pest control did little if ... [click to read full apartment review]

Serena Shores: Decent place to stay (Recommending!)

2004-12-20T14:58:54-06:00

From billthornton: This really isn't a bad place to stay, you just have to watch out for a few things. My family and I stayed there for 4 months over the summer and we only experienced two "disturbing the peace" incidents. One of which I called in and had resolved that night. ... [click to read full apartment review]

Serena Shores: Great place to live!!!!!!!!!!!! (Recommending!)

2004-11-29T15:27:34-06:00

From -Anonymous-: My husband and I have been living at Serena SHores now for a year and a half and we never had a problem with neighbors or management.If anything needed to be done it was done.Pam Banks is one of the most wonderful people I have met and not once was ... [click to read full apartment review]

Serena Shores: Horrible Place to live (Not Recommending)

2004-11-29T02:33:25-06:00

From -Anonymous-: The reviewers that gave good ratings sounded too similar to be people that actually rented at Serena shores and I believe them to be the management as no one would say anything nice about them.

The management is very rude and does not tell you about all the proper procedures for ... [click to read full apartment review]

Serena Shores: I love it here (Recommending!)

2004-11-16T17:48:03-06:00

From -Anonymous-: I've lived at Serena Shores since August and have found it to be a beautiful and well-kept apartment complex. The managers have always been nice and friendly and any maintenance issues I have had have been handled immediately by the caretaker. I have never had a scorpion, did have an ... [click to read full apartment review]

Serena Shores: Not if my life depended on it. (Not Recommending)

2004-09-23T17:22:22-06:00

From -Anonymous-: Belive me, my wife and I had a horrible time there. All of the comments by past tenants, hold true about the scorpions, the quality of the interiors and exteriors, and especially the management. When we had a problem with my truck being broken into 3 times, they did nothing. ... [click to read full apartment review]

Serena Shores: Great community!! (Recommending!)

2004-09-15T00:00:00-06:00

From -Anonymous-: I have lived at Serena Shores for the past year and I have loved every minute of it. The staff is always friendly and I love the Muffins and Juice on my way to work every week. My maintenance issues are always taken care of the same day I put ... [click to read full apartment review]

Serena Shores: Scorpions and Rude Management (Not Recommending)

2004-07-09T00:00:00-06:00

From oy_vey: We had six scorpions in our third floor apartment in the span of four months! Not being able to walk around barefoot, always having to check your sheets and your shoes... now that's my idea of home!
At this point they refused to let us break our lease and tried ... [click to read full apartment review]

Serena Shores: Great Start (Recommending!)

2004-04-07T00:00:00-06:00

From -Anonymous-: We moved here 1/1/4 from cali because we´re having a new baby and wanted out of the rat race in Cali. I am happy with all we got. We have a huge two bedroom and our new born arrived last month. I´ve yet to see any violence or problems to ... [click to read full apartment review]

Serena Shores: SHOOTING AT APARTMENT (Not Recommending)

2004-03-22T00:00:00-06:00

From Snoopyc03: This is the most unsafe place I have lived. My neighbor shot himself there were cops everywhere, this isnt the first time I have seen cops there, they are there on a weekly basis. DONT RENT HERE! ... [click to read full apartment review]

Serena Shores: OK FROM START DOWNHILL FROM THERE (Not Recommending)

2004-03-05T00:00:00-06:00

From -Anonymous-: we moved in in may 1999 everthing was brand new and seemed to be very nice. over the next 6 months it went down hill. We had alot of problems with the a/c. (brand new) they would come and fix it then it would break again in a mattter of ... [click to read full apartment review]

Serena Shores: Former Tenant (Not Recommending)

2004-03-03T00:00:00-06:00

From -Anonymous-: Be VERY careful if you rent here. There have been several complaints against the management that they will lie to you to get you into the apartment. Do not trust ANYTHING they say, not even if they tell you what your rent is.

Basically, don´t rent here unless you like getting ... [click to read full apartment review]

Serena Shores: Very Unsafe Feeling (Not Recommending)

2004-02-27T00:00:00-06:00

From -Anonymous-: I feel very unsafe in this place because it seems that every week there are several police cars coming into the complex because of one incident or another.

After living here for amolst 6 months, I wish I had never signed the lease. ... [click to read full apartment review]

Serena Shores: The staff even has to lie on 08/01/02 (Not Recommending)

2004-01-19T00:00:00-06:00

From serenashoressucks@churtle.com: If you look at those posts, they´re all the same day and praising the staff. If you remove those scores, you´re looking at a very poor rating that is totally deserved. ... [click to read full apartment review]

Serena Shores: Staff Lies and No Privacy (Not Recommending)

2004-01-19T00:00:00-06:00

From Valdar: Don´t move here if you want privacy because the walls are so thin everyone can hear what you´re saying and you can hear what they´re saying.

They have random inspections of apartments, so say good bye to any idea of privacy you might have had.

And make sure you read the contract ... [click to read full apartment review]

Serena Shores: (Recommending!)

2003-12-21T00:00:00-06:00

From -Anonymous-: I lived at Serena shores for a year. I moved there because I sold my house and wanted to get another one down the road. So I got a Apt. at Serena Shores. My stay was wonderful. I read the reviews and can not beleive what was written. I would ... [click to read full apartment review]

Serena Shores: Nice floorplans (Recommending!)

2003-11-06T00:00:00-06:00

From -Anonymous-: I really like the floor planes here at serena sores, they are very roomie and feel more like a house than a apartment, except for the parking which is horrible, guests hate coming over because they say they have to hike to are apartment. I have seen 2 scorpions and ... [click to read full apartment review]

Serena Shores: Very pleased with 2 years so far (Recommending!)

2003-10-07T00:00:00-06:00

From KJ777: I´m a current resident at Serena Shores and think it´s a very pleasant place. The management has been responsive to repairs. I´ve never SEEN a scorpion in or out of my apartment, though I´ve heard rumors. I´m on a 2nd floor, maybe that makes a difference. I have a 3 ... [click to read full apartment review]

Serena Shores: Never had PROBLEMS! (Recommending!)

2003-10-06T00:00:00-06:00

From ryan@thetaxacademy.com: I came across this web site searching for their phone number and found some negative articles.

I have lived in apartment 923 for about 6 months and I have never had scorpion/roach problems nor has the landscaping been neglected.

Every time I have contacted management they have resolved my issues QUICKLY ... [click to read full apartment review]

Serena Shores: Not that bad (Recommending!)

2003-09-04T00:00:00-06:00

From -Anonymous-: My family and I are currently living here while we wait for our home to be completed. Serena Shores offered the best plan for people in my situation. I looked all over Gilbert and they definately were the best for the price, I know, I shopped around. The tenants are ... [click to read full apartment review]

Serena Shores: It is as bad as they say (Not Recommending)

2003-06-12T00:00:00-06:00

From -Anonymous-: I lived in a three bedroom apartment for a year, and couldn´t wait to get out. We even paid double rent for two months just to get out of there. The layout was spacious and the amenities acceptable, but the management was uncaring for the most part. We had scorpions, ... [click to read full apartment review]

Serena Shores: not as bad as they say (Recommending!)

2003-05-02T00:00:00-06:00

From -Anonymous-: sure, some of the stuff that is wirtten is true - but when i lived there it wasn´t anywhere bad like they say it was. i moved becuase my job made me, but i would stay.

the one guy in the office - the bald one - is real nice and ... [click to read full apartment review]

Serena Shores: Scorpion Shores (Not Recommending)

2003-02-09T00:00:00-06:00

From -Anonymous-: This was the worst apartment complex we have ever lived in. In fact I can´t imagine an apartment with more scorpions! The office workers were always rude. They couldn´t get rid of the scorpions so we moved but we lost our deposit and had to pay over $1000 to get ... [click to read full apartment review]