Apartment Ratings | Promenade Apartments (formerly Hillpointe) Ratings and Reviews

Promenade Apartments (formerly Hillpointe): huge spiders and bugs (Not Recommending)

2009-09-02T16:25:30-06:00

From -Anonymous-: the management staff in the front office is extremely rude and more concerned about getting people in the door to lease property than taking care of their tenants. Spend an extra 200, if you can, and move somewhere else. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): RAT INFESTED!!!!!!!!!!!!!!!!!!!! (Not Recommending)

2009-02-01T14:22:03-06:00

From pgfeeney@hotmail.com: I have lived here from February 2008. When I reported a rat indecent finally after one was on my bed and was scratching at me, they stated I was not the first to report rats and said they would send the exterminator on Thursday, (their usual day to be at ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Good but could have been better (Recommending!)

2008-10-21T21:32:33-06:00

From -Anonymous-: My husband and I have lived here for a year and a half and overall has had a good experience. If you have a chance to live upstairs do so...we had neighbors upstairs that would keep us up til 3 in the morning and would litter all their cigarettes, sandwiches, ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): WONDERFUL PLACE (Recommending!)

2008-06-03T21:16:04-06:00

From wecwatwer@cox.net: Hi, my name is Christine. I have lived here for almost two years now and when I first saw this site before I moved I was REALLY concerned because of negative responses! But moving here was a great idea. I know that every apartment complex has their negatives and positives ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Do not move here...pay a little extra and save your sanity somewhere else (Not Recommending)

2008-05-09T17:33:46-06:00

From -Anonymous-: Run away as fast as you can. I should have known better after I read the reviews on this place, but I decided to make my own judgment and not rely on what I assumed to be reviews made by bitter tenants. I was wrong.Let me just start out by ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): College Partying and Terrible Property Manager (Crooks!) (Not Recommending)

2008-03-31T09:25:42-06:00

From wickedfan77: I lived in these apartments for all of 7 months and I can gladly say that I have never been happier to have moved out! The biggest problem that I had was the noise. In the past 2 months we had new tenants move in next to and below us. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Not the worst place, but not the best (Recommending!)

2008-03-25T13:37:47-06:00

From -Anonymous-: Ok I agree that this is not beverly hills. Nor is it compton. I used to live in North Orange County and my neighbors were having gun standoffs in the middle of the complex. Mission viejo is a very nice place to live. Promenade is a little bit on the ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Run far away and quick! (Not Recommending)

2008-03-05T19:14:24-06:00

From -Anonymous-: This is the worst place I have ever lived. I would raher live under a bridge homless and eat dog poop! The people are rude, there are always parties even on Tuesdays, Wednesdays and even Sundays. I was very afraid my car would get bronken in to. I saw my ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): I love it! you will too!! (Recommending!)

2008-01-07T15:58:49-06:00

From buzzyall: Just moved here a few month ago and due to relocation of my job, I had to leave this wonderful apartment. The great things about this place is the Shopping mall is only a few steps away!! and so is the post office. The rooms are big enough and the ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): RUN AS FAST AS U CAN!!!!! (Not Recommending)

2007-08-09T11:29:17-06:00

From -Anonymous-: I have lived at Promenade for little less then two years and let me tell you it has been the longest. I only have 45-days left!! You would think work; kids etc. would cause the stress in your life and not your home! If you don't want roommates Promenade is ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): want to get robbed? (Not Recommending)

2007-07-25T21:24:53-06:00

From -Anonymous-: Then this is the place for you!! This apartment complex is terrible, i have been robbed twice since moving in, the management are some of the least helpful and worst people on the planet. my friends car got broken into, the neighbors are always partying, I had a SWAT Team ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Please Read!! Very Important (Not Recommending)

2007-05-20T16:08:12-06:00

From babiesdna@yahoo.com: I read the last review and it is very true. and sorry but its ANTS not aunts. but yes I have talked with my neighbors and they all seem to agree with the bad living place. There are lots of people living in one apartments which causes the over crowding ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): why no one should live here. (Not Recommending)

2007-03-27T21:32:04-06:00

From danirenter: -office NEVER returns phone calls. the staff is usually sarcastic and extremely unprofessional.
- they take forever to fix anything (my heater 3 and a half months, water heater 3 weeks) I had to inquire several times to even get them to look at it
- everything is really old if ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): (Not Recommending)

2007-03-01T16:50:43-06:00

From -Anonymous-: This place is disgusting and makes me sick to my stomach I would never live here again. I got extremely sick from the infestation of pests and mold. No raid or bug killer could solve your insect problem not even the onsite maitenance can fix this horrid problem. the parking ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): I am so excited about moving out (Not Recommending)

2007-01-27T00:31:42-06:00

From -Anonymous-: If you would like to live with college students, partying every weekend, move to the promenade. The promenade is basically the "DORM ROOMS" for Saddleback College. Its loud and there are alot of students hanging out and partying, not peaceful at all. They are yelling and screaming all the time, ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): horrible apartment complex and mgmt, skip it (Not Recommending)

2007-01-02T02:13:52-06:00

From -Anonymous-: The good thing about the Promenade? I moved out. Bad things? many and too obvious just read the ratings. The person with the caps locked that has left a mile long review, is absolutely right about the management and the horrific place you can put yourself in if you step ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Love it! (Recommending!)

2006-11-30T13:55:37-06:00

From -Anonymous-: I have lived here for over a year now (I just renewed my lease) and I have to say I love it here, it's quiet my neighbors are great, the people in the office are nice and the guys who fix things are great too! I love being soooo close ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Update on the Promenade (Not Recommending)

2006-11-06T17:15:02-06:00

From primitiverojo@yahoo.com: The person who wrote the previous review is either a liar, or she works there. This place is still complete joke. There is a new parking policy with a new towing company, and it goes a little something like this...
If somebody happens to park in your parking space, they request ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): poop (Not Recommending)

2006-10-26T03:18:03-06:00

From -Anonymous-: there are more spiders here than arachnaphobia, more rats than willard, more mexicans than mexico and more blacks than africa.

the rapist that has been stalking the apartments still has not been caught.

the gates are always open... come on in!

the towing company will gladly come tow people out of your parking ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): the most corrupt, crime filled and racist biased mgmt/property (Not Recommending)

2006-10-03T09:09:19-06:00

From -Anonymous-: IF YOU EVEN SO MUCH AS TO THINK OF THE PROMENADE AS A PLACE TO LIVE BE WAAAARNED!!! NOT ONLY IS IT A DUMP, YOU WON'T GET YR DEPOSIT BACK, YOU WILL BE CALLED RACIST, YOU WILL BE KICKED OUT AND YOU WILL BE ANTAGONIZED UNTIL YOUR DEATH OR HOSPITALIZATION ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Property Managers and Property Owners Negligent with illegal practices (Not Recommending)

2006-09-30T19:47:05-06:00

From nomoreslumlords@yahoo.com: Anyone who has problems leasing from Promenade Apartments in Mission Viejo, Ca needs to know you are intentionally being intimidated. Do not waste your precious time and energy allowing the management fight with you.
Each of you tenants are paying the mortgage for the Promenade Property and you are paying them ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Rats, termites, worst management is OC South (Not Recommending)

2006-09-30T03:31:24-06:00

From -Anonymous-: Totally unattentive to needs. Rats on property and in residences. Moving due to break-ins. Feel like it's a ghetto! Don't move here! ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Rats attacked me and they told me it was my issue! (Not Recommending)

2006-09-25T18:20:33-06:00

From -Anonymous-: Run before getting involved in a nasty environment. Very noisy, maintenence is always "out" or should I say "out to lunch".
I had rats crawling on me and I even caught the rats myself and they wouldnt come and clean it up. It took them a week to come out to ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Run before uncontrolled minors attack you (Not Recommending)

2006-08-20T17:54:28-06:00

From -Anonymous-: I made a mistake of moving to these apartments without checking ratings first. Now I know I am right on my conclusions about thess apartements.
There are many problems but one of the worst one is many minors overstepping their rights and abusing adults.

I've been here a month and I cannot ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Still Horrid After All These Years.. (Not Recommending)

2006-07-31T17:59:35-06:00

From -Anonymous-: Landscape is STILL filthy, trash-laden. Tenants still rude,office staff even ruder. STILL have to remind them multiple times for maintenince requests. Noise is STILL a problem, thumping stereos all hours, police in at all hours. New Mailboxes? Oh yes, that will be a BIG boon (sarcasm) to the complex! Nevermind ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Moving Out (Recommending!)

2006-07-31T04:27:23-06:00

From -Anonymous-: Lived here in a studio for a little over a year now. I think I have it a lot better than others reading their comments. Living in the studios is a lot nicer because not many people can offered it. You can't stuff a whole family into the tiny apartment ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Things are improving (Not Recommending)

2006-07-28T03:42:41-06:00

From -Anonymous-: New Management on site is bringing new ideas and making changes for the property to get a better lifestyle for all residents.
Changes are taking place for a more positive environment. New mailboxes installed, landscape is being paid attention to, complaints are being listened to and in general I believe this ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): to live at The Promenade Apts you need Percocet !! (Not Recommending)

2006-07-16T18:31:18-06:00

From -Anonymous-: There is no other way to put it. Its a pain like no other. And unless you are percoceted out of yr normal senses, the screams from kids that take over the property and dont mind if you are sleepig or not, will pierce yr ears and make you so ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): The Low Down... (Not Recommending)

2006-07-12T14:49:15-06:00

From -Anonymous-: Okay, here's the low down on the Promenade from someone who has been here for nearly ten years and will be moving this summer. I moved here in 1997 when it was still the Hillpoint Apartment homes and went throught two leasing companies before the ones that are currently here. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Getting better (Recommending!)

2006-06-12T02:53:20-06:00

From -Anonymous-: The Promenade has recently gotten a new manager. I had the pleasure to meet her. She is very knowlegable and has some great ideas. I have noticed little things since she has gotten here. I have seen her out on the property which is new thing since out last manager. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Run away as fast as you can (Not Recommending)

2006-05-13T03:03:16-06:00

From -Anonymous-: To call this dump anything other then a slum would be inaccurate!!!
Our move in date was pushed back 3 days with no reason as to why and no notice in advance So off we go to a hotel with our 3 kids a truck full of our belongings as well ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Worst Community Ever (Not Recommending)

2006-04-05T21:38:49-06:00

From -Anonymous-: I lived at the Promenade 1 1/2 years. While there, I enjoyed my apartment, when it was working...and when my car wasn't towed, and when my oven door didn't fall off. I'll have to say for an old community, it was kept up OK but not good. I also enjoyed ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): KEEP LOOKING (Not Recommending)

2006-03-13T23:19:26-06:00

From -Anonymous-: Want a community where the dryers couldn't dry a desert? How about a management staff that makes the DMV seem like Disneyland? If you do decide to move you and/or your family in, here are some bonuses I'm sure weren't included in the brochure. A free pet!!! Yes, you can ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Management?? Safety?? (Not Recommending)

2006-02-20T12:21:46-06:00

From sdfitnesstrainer@yahoo.com: Have maintenance issues with your unit? Good luck with actually getting it fixed right... much less at all!
Donﾀﾙt bother going to the local management much less the regional manager... They will do nothing for you! Promise things will get done but thatﾀﾙs about it.
As for safety, Letﾀﾙs see... I moved ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Car towed from assigned carport and damaged (Not Recommending)

2006-01-11T13:12:44-06:00

From -Anonymous-: The new parking rule requires all tenants to have stickers, even if you have an assigned carport. Not only was my car towed away from an assigned carport @ 1 am, but also, it was damaged in the process and neither the apt. mgt. nor the towing company are taking ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): NEW Parking Policy Prevents Guest Parking (Not Recommending)

2005-12-12T22:36:44-06:00

From -Anonymous-: New parking policy implemented in fall. prevents any cars from parking on property but about 12 out front. With 500 units that is not visitor friendly. Then you are towed. There is absolutely NO street parking or parking at shopping center across the street, college or mini malls. All have ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): rodent infested (Not Recommending)

2005-10-12T00:52:45-06:00

From -Anonymous-: Do not rent here the promenade apt are the most rat infested place Ive ever been at.
The management show little or no effort to control the problem. Almost every resident Ive interviewed has complained to the staff
and about the most you get out of them is they send someone ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Losing residents (Not Recommending)

2005-05-12T22:05:24-06:00

From hellokittygoesonarampage: It looked like the perfect place being right next door to Saddleback, had classes there at the time. Until some of my rent money was not credited properly and I kept getting nasty notices until it was corrected in the system. There is visitor parking outside the gate, during peak ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): I wouldn't live here again if someone paid me! (Not Recommending)

2005-04-18T14:16:46-06:00

From -Anonymous-: I hated living here more than anywhere I have ever lived. The parking is complete bull, there are NO and I mean NO guest parking spots inside those gates. The rent for these conditions was ridiculous! The spiders are out of control and the office staff just wasn't too nice. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): I've been here for years (Not Recommending)

2004-11-27T18:22:40-06:00

From -Anonymous-: The leasing office could care less about the tenants. The snobby staff and their ability to lose paper work is exceptional, which is why the managment changes ever so often. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): New management just doesn't care (Not Recommending)

2004-10-06T18:13:42-06:00

From -Anonymous-: Despite what many of the previous posters have said, we actually experienced very little trouble with the previous management, and we signed a new one-year lease two months ago. Parking has always been a problem here because of the way the complex was originally designed (it was originally built as ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): NEVER choose this place!!! (Not Recommending)

2004-07-31T00:00:00-06:00

From -Anonymous-: I lived here when this was Hillpointe (back when it was well maintained and didn't let in every jerk in OC. I have seen this place go steadily downhill with incredibly noisy neighbors (dogs barking all day, parties, and people making noise all day and night). When I complained about ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): great place to live.......(sarcasm) (Not Recommending)

2004-07-14T00:00:00-06:00

From yourdaddyal@hotmail.com: every new lease comes with a greedy rent rase! The people that work for this apartment company are by far the worst people i know. the top pool is okay while the spas are gross and it makes me gag walking by them. plus every thing about that evil towing ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Don't Even Think About! (Not Recommending)

2004-06-28T00:00:00-06:00

From -Anonymous-: The staff and property management comapny are very rude people. They have no respect for their clients. Maintaince is very poor. Parking is a nightmare. The apartments are made very cheap and everything falls apart and breaks. Nothing lasts very long. Too expensive for poor maintained apartments. ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): i'd rather live in my car! (Not Recommending)

2004-06-23T00:00:00-06:00

From -Anonymous-: At least then i wouldnt get paint on my clothes because someone doesnt have common sense to put up a "wet paint" sign (on my own patio). Then there is the money I haven't recieved for babysitting the neighborhoods 80 kids that play all day in the street, out front ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Will Tow Your Car (Not Recommending)

2004-06-10T00:00:00-06:00

From -Anonymous-: ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Stay away, far away! (Not Recommending)

2004-06-07T00:00:00-06:00

From -Anonymous-: Lived here for 2 years and can you say loud. Mexican polka is right. My car was towed because they accidently gave my parking spot number to someone else. I lived right outside of the pool area which by the way you can use until the wee hours of the ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Do it if you have to. (Not Recommending)

2004-05-16T00:00:00-06:00

From -Anonymous-: The Promenade will not be missed.
Parking is only for residents so expect no friends to ever come over unless you pick them up or park a mile away.
Management gives no help.
Close to Saddleback College is positive.
Never again.
I've lived in many apartments and this one stinks!
There were 2 drug busts while ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): Welcome To The Jungle! (Not Recommending)

2004-04-19T00:00:00-06:00

From -Anonymous-: I have lived in this apartment for nearly six years (don't ask why..) Firstly yes the "management" is HORRIBLE! They refuse to clean outside windows, saying it's our responsibility. (okay tell me how that's possible from the second floor!) NO cupboard space in one bedroom apts. Not to mention tiny ... [click to read full apartment review]

Promenade Apartments (formerly Hillpointe): only if you like to live in the Hood (Not Recommending)

2004-04-07T00:00:00-06:00

From -Anonymous-: When you first see the promenade it looks pretty good.....Then you move in. If you like to watch illegals sell stollen items from vans, listen to car stereos all night, and watch small children run loose night and day, then this is the place for you.

Not only have I had ... [click to read full apartment review]