Apartment Ratings | Stone Cliff Heights (formerly Retreat at the Heights) Ratings and Reviews

Stone Cliff Heights (formerly Retreat at the Heights): LOVEIT LOVEIT LOVEIT!! (Recommending!)

2009-11-02T11:27:14-06:00

From -Anonymous-: I have lived in alot of apartments and dealt with alot of management companies, but my experience at this property has been nothing but good. Sure, you have your loud neighbors sometimes but anytime I have needed anything the office staff has been right on top of it and I ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): AVOID AT ALL COSTS (Not Recommending)

2009-10-29T11:38:47-06:00

From shamexxonxxyou: This apartment complex is TERRIBLE. The leasing office does not EVER answer the phone, and if they do they are completely dismissive of their tenants. They DO NOT CARE about ANYTHING. Here's just a few things that happened to me:Upon lease signing I was told my apartment had a fireplace. ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): VERY BAD (Not Recommending)

2009-03-14T08:26:08-06:00

From -Anonymous-: The people working there do not care about there tenants, who as we know are the customers. But my experience can be summed up in one word "ROACHES". how gross. ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): DON'T DO IT UNLESS... (Not Recommending)

2009-02-04T14:21:25-06:00

From -Anonymous-: you don't mind people not cleaning up after their dogs, or thin walls, so that when you are trying to sleep you can hear your drunk neighbors coming in talking nonsense and falling all over the place. And heaven knows if you are getting a 3 bedroom, expect to use ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Buyer Beware! (Not Recommending)

2008-07-20T09:16:43-06:00

From -Anonymous-: We had a bad experience with Stone Cliff Heights. Our neighbors were extremely loud and the walls extremely thin. After filing 12 noise complaints with no resolution we just stopped filing... we moved out a few months ago and were charged an outrageous amount for small things that were wrong ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Moving in next month! (Recommending!)

2008-06-17T03:33:02-06:00

From -Anonymous-: I am moving in next month and very excited! The property is very nice and thte apartments have nice upgrades not commonly found in an apartment. The manager, Keisha took me on the tour and was so nice. I decided after looking at Stone Cliff Heights, my apartment search was ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): This place is pretty good. (Recommending!)

2008-04-08T13:29:19-06:00

From -Anonymous-: I moved here in 2007. I really have no complaints. The staff is pretty nice and helpful. My only real complaint is the walls are thin you can hear neighbors. For apartment complex goes this one is pretty nice. ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): i agree- don't move here (Not Recommending)

2008-04-03T20:16:34-06:00

From sassylady149@yahoo.com: Sadly I agree with the negative comments being posted. When my husband and I were about to move in the maintenance staff accidently flooded our apartment- so our move-in date was pushed back a day. Granted only a day- but when you have a truck and friends all ready to ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): I think it's nice here. (Recommending!)

2008-03-30T16:57:20-06:00

From Lehrerin: I have lived here for a few months now. Maybe it's still too early to leave a review, but I have no complaints about it. The leasing agents were nice and helpful. It feels safe here. Even most of the residents that are my neighbors are friendly enough. When we ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): great place to live (Recommending!)

2008-03-02T22:54:21-06:00

From bbb.west@gmail.com: Chad and Bobby want to thank the girls in the office. They are the best. We have lived here for 7 months and moving into a bigger unit. They are so helpful. The apartments are nice and we recommend Stone cliff heights. ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): DONT MOVE IN (Not Recommending)

2008-02-27T20:14:09-06:00

From -Anonymous-: The noise is bad. dont live on the 2nd floor. Also people dont clean the dog poo up in the yards. The managament is rude. When we moved in and finally got the keys. The apartment was dirty. I dont recommend this place ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): No Renewing for me (Not Recommending)

2007-11-01T13:54:26-06:00

From -Anonymous-: The managment company/staff is the absolute worst company I have EVER dealt with. The assistant Manager is downright rude and untruthful. When I moved out she said she would tranfer the Xcell bill back to their name but never did. So, I have been charged for two months and Xcell ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): DON'T LIVE HERE! (Not Recommending)

2007-10-15T13:40:23-06:00

From -Anonymous-: Stone Cliff Heights is the biggest joke. The staff, especially the assistand manager Keisha, is so down right rude and unhelpful. My vehicle was broken unto on more than one occation and our thinks were stolen from our garage. The maintenance people are untrustworthy. I am so glad that I ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): So Long and Good Riddance!! (Not Recommending)

2007-07-02T08:46:32-06:00

From -Anonymous-: I have lived here since 2003 and have put up with MANY management company and personnel changes - none of them have been as bad as the current management/maintenance staff. Things are never taken care of until legal action is threatened. You can never talk with the manager - she's ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Thank God it's Over (Not Recommending)

2007-06-30T18:09:42-06:00

From -Anonymous-: I just went in to the office to pay my final rent, and although I am relieved to finally be done with this place, I am angry and annoyed because my final interaction with the staff was just like every other interaction I have had with this place over the ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Cant wait to get out of my lease! (Not Recommending)

2007-05-13T13:11:13-06:00

From -Anonymous-: At the point that I was looking for an apartment at the beginning of the year I came across this website and I SHOULD have listened to the comments about the staff. I have had numerous problems with the assistant manager already- including disputes over my owing money to the ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): THEFT (Not Recommending)

2007-05-02T14:01:38-06:00

From akallabeth: I've had several hundreds of dollars worth of personal gear and whatnot stolen out of my garage here. I realize the staff really can't do anything about it, but its apparent the maintenance people are going shopping in the garages here. Absolutely no accountability or secure access. There is no ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Not renewing my lease (Not Recommending)

2007-04-02T16:48:36-06:00

From -Anonymous-: I will not be renewing my lease when it is up. The apartment is OK, but the sevice is lousy and the staff is hateful, lazy and untrustworthy. I consider myself to be one of the better residents here. I have never been late on my rent even once, I ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): It's miserable; and the mgmt is horrible! (Not Recommending)

2007-03-05T09:32:20-06:00

From -Anonymous-: I have lived in this apartment complex for a year, and I will never live here again once my lease is up.

The main problem with this place: THE STAFF. I have never met anyone as rude as the assistance manager Keisha. A few of the other staff members are ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Beautiful Community (Recommending!)

2007-01-29T12:50:52-06:00

From -Anonymous-: This property is gorgeous. There is a ton of grass and gardens through out the entire community. The management was changed over in August, since then there have been a few bumps but they are really doing a lot of work. There is new equipment in the gym, a new ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Biggest Joke Ever (Not Recommending)

2007-01-18T21:12:34-06:00

From -Anonymous-: I have had one problem after another that i didnt even cause. There was a leak in the Apt below mine and for some reason they had to come and cut holes in my bathroom. Long story short i had to clean for two hours ust to be able to ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): (Recommending!)

2006-09-15T11:57:58-06:00

From -Anonymous-: This place a great in every way shape and form ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Dont be fooled. All service ends once you sign the lease. (Not Recommending)

2006-08-08T00:24:56-06:00

From -Anonymous-: Make damned sure you check EVERYTHING in your apartment and have it fixed BEFORE you sign the lease and give them any money, because afterwards you will NOT be able to get any maintenance done.Just because they say " we'll send someone over to take care of that" doesnt mean ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Nice property, could use a little work (Recommending!)

2006-06-14T16:51:27-06:00

From -Anonymous-: I've lived here for 10 months and I have little to complain about. Yes, the staff is very unresponsive, the pool noise can get out of control, even at 5:00AM with the "invisible" on-site security no where to be found to control it but overall I like it here. My ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Superior Location For Apartments (Recommending!)

2006-05-14T18:07:28-06:00

From -Anonymous-: Decent apartment for the rental price. While many of the critiques listed previously are true.....reviewers are either not experienced with apartment living or hold them self in high-esteem compared to their actual social status. Stone Cliff is status quo or better in delivering a habitable, few frills, safe place to ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Ripoff (Not Recommending)

2006-03-15T01:38:43-06:00

From -Anonymous-: I filled out paperwork to rent an apartment here. A few weeks before I was suppose to move in, I was laid off from work and could no longer afford it. I called in the minute I found out and they never returned my phone call after calling for a ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Stay far far away!! (Not Recommending)

2006-02-27T12:03:52-06:00

From -Anonymous-: The apartment staff are snotty and rude. The only time they communicate with the residents is to send out threating flyers. "NO TRASH LEFT ON BALCONIES OR WE WILL CHARGE YOU $25.00 PER BAG!!"
I understand they may want to keep the grounds looking nice, but how about dealing with the ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): You will love it (Recommending!)

2006-02-17T18:48:31-06:00

From -Anonymous-: The staff is great, the property is clean and you get a quality apartment. I love it here! ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Never Again! (Not Recommending)

2006-02-16T16:40:58-06:00

From -Anonymous-: This place has been has gone totally down hill since i have lived here. when i first moved in the place was so nice and the staff was wonderful. now the place has gone down hill, i was driving home and there was a huge trashbag that set outside one ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Don't Bother (Not Recommending)

2006-02-06T14:13:40-06:00

From -Anonymous-: Staff is rude and hard to deal with. Grounds are not kept up at all. Peeling/chipping paint in a lot of areas, maintenance requests are only filled after hasseling them repeatedly to get it done. Unsafe lighting throughout entire property. Late night security needs are not met (they claim to ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): what happened? (Not Recommending)

2005-11-13T12:46:37-06:00

From -Anonymous-: I have been here for about 2 years, and recently the staff went through a huge change, not for the better. The new maintenance people are rude and lazy, the phone never gets answered, there is only one person in the office who will help you and the rest ignore ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Thank God (Not Recommending)

2004-10-09T16:20:10-06:00

From -Anonymous-: Can't tell you how glad I was to see there is a new staff in the office! ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): (Recommending!)

2004-06-15T00:00:00-06:00

From bbfickey@earthlink.net: My husband and I have lived in several places over the years. We have never lived in a more safe neighborhood and a more friendly environment as we do here. Because we have experienced crime first-hand in another location, security is a priority when looking for a place to live. ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): staff (Not Recommending)

2004-02-02T00:00:00-06:00

From -Anonymous-: I moved in about 3 months ago and have had nothing but trouble since then! The manager is young and it shows. The rest of the staff are no better. Any time you walk into that office the entire staff acts like you are intruding on their day care session ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): (Not Recommending)

2003-11-08T00:00:00-06:00

From -Anonymous-: I looked at these apartments about 6 months ago and was treated like i was the only person in the world but when i went back lasy week I was helped by an older lady who was not only rude but didnt seem like she knew what she was doing ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Get a clue people!!! (Not Recommending)

2003-05-07T00:00:00-06:00

From -Anonymous-: The apartments are nice and the grounds are kept clean but... thatﾴs the only good thing this place has going for them. Since the new owners came in last year, they have done nothing to improve the place. The staff was nice until the manager left recently - she was ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Good and Bad Points (Recommending!)

2003-01-16T00:00:00-06:00

From -Anonymous-: My husband and I have lived here for about a year. The office staff is very friendly and accomodating, and the maintainence man is friendly and prompt. We have a cat and a dog, and the staff is very pet friendly. The issue I have is with parking. There is ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Don´t Rent There! (Not Recommending)

2002-11-04T00:00:00-06:00

From -Anonymous-: Maintenance was not timely and came into your aprtment without giving you warning. The common areas were not taken care of (ex. glass around the swimming pool, broken weight set). The office staff treats you horribly if you complain about anything and nothing gets resolved. After moving out they charged ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Secure, safe, and friendly! (Recommending!)

2002-09-18T00:00:00-06:00

From BDFBJF: Ever since our family experienced trauma at the hands of criminals, the feature that we look for first, and foremost, in a place to live is security. We have lived at Retreat at the Heights since July 2001. There was no hesitation to sign another long-term lease because of the ... [click to read full apartment review]

Stone Cliff Heights (formerly Retreat at the Heights): Great place! (Recommending!)

2002-08-22T00:00:00-06:00

From jerandrach@hotmail.com: We love living at Retreat at the Heights. The office staff goes out of their way to help where they can. The current maintenance man knows what he is doing and does the repairs quickly and accurately. The pool is always warm. The workout room is a great benefit-worth a ... [click to read full apartment review]