Apartment Ratings | The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks) Ratings and Reviews

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Office staff obviously writing reviews (Not Recommending)

2009-11-10T07:27:52-06:00

From -Anonymous-: One thing I've learned about these review websites is that if you come across an Apt. Community that has for the most part bad reviews that all state pretty much the same problems, then you have yourself a crappy Apt. Community. Case in point, the Sanctuary at Highland Oaks, which ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): 2 years here and we still love it! The Sanctuary is our home sanctuary! (Recommending!)

2009-11-07T11:15:46-06:00

From -Anonymous-: My husband and I moved here right after our honeymoon 2 years ago and we still love it! The amenities are nice with the 2 beautiful pools, serene lake view walkways, and the peaceful atmosphere, but more than anything we love the people we have met here and the friendly ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Come see it for yourself!!!!!! (Recommending!)

2009-10-07T11:32:02-06:00

From baez22: We have lived here since 2005, and yes there have been changes.... but if you are on a cloud somewhere things change all of the time... get a grip. stop being so judgemental. From what I see the community is better off without the complainers. ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): My 2 week review (Recommending!)

2009-08-16T14:08:25-06:00

From leslee.reese@tampabay.rr.com: I moved in two weeks ago, and so far I'm loving it! I don't have a great deal of apartment living but the grounds are beautiful, I (and my dog) enjoy all the oak trees and the lake filled with ducks. The staff is nice but I have have to ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Underqualified and rude office staff (once you're a resident) (Not Recommending)

2009-07-21T07:26:36-06:00

From -Anonymous-: I lived at this particular apartment complex for a couple years beginning in the end of 2006. I am so grateful that I am no longer living here. The place has really gone downhill since I moved in. The management staff are a complete joke. Most of them have no ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): New management making Apt go Downhill (Not Recommending)

2009-09-21T04:38:47-06:00

From LizabethVirginia: I have lived at this apartment complex since March 2008. When I moved in I felt lucky to be living in this gated community with nice pools and generally nice apartment. The neighbors are only friendly in passing and I rarely saw them. The staff at the front weren't rude ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Short and Sweet (Recommending!)

2009-06-16T22:27:31-06:00

From LovesITforU: I have lived here since 2004 and I have no complaints =) ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Please read the reviews carefully... (Not Recommending)

2009-06-14T08:26:23-06:00

From -Anonymous-: ...as many are obviously staff written and should be ignored. In fact, they should be seen as a further negative mark on the place - how dishonest can you get? My boyfriend lives at the place (only until his lease is up) and ends up staying at my place most ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Welcome Home!! (Recommending!)

2009-05-15T11:50:50-06:00

From Sunzee: Welcome Home! Once you move to The Sanctuary at Highland Oaks you will be greeted by an amazing staff! I have lived at The Sanctuary for two and half years and upon moving in, I felt as though the staff were my extended family. Their graciousness just comes naturally to ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): THE GREATEST STAFF IN THE WORLD!!!!!!! (Recommending!)

2009-05-14T07:56:55-06:00

From juanluis11@live.com: I no longer live at this property, not because of any unpleasantries but rather the opposite. I lived on property for almost 3yrs before losing my job from situations I need not discuss. Luckily i still had my part-time job which was better than no income. What i would like ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Highly Recommend NOT to rent (Not Recommending)

2009-05-14T08:28:03-06:00

From jsuhar: I lived here in 2 different units for the last 2.5 yrs. Upon my initial move in back in October 2007, I was at first very pleased. Within 2 mths, I dealt with a very noisy neighbor & her monster kids that would run around at all hours of the ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): disgraceful and irrational management (Not Recommending)

2009-04-10T14:04:54-06:00

From skdasari: i lived here for about 10 mths, i approached Megan who mis-informed about change of law stating i do not have to 2-month notice (contradicting to what was stated in my contract originally) and after 2 mths when i went to vacate the apt, she goes the new law is ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): sanctuary is no sanctuary (Not Recommending)

2009-03-19T13:13:00-06:00

From -Anonymous-: Lived at the Sanctuary for 2 years. The customer service sucks. Management staff seemed helpful but were really being condescending because they never really intend to address tenant problems. At times staff in the office are down right hostile & untruthful.Unsafe conditions developed on the complex from insect nests that ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Worst Response from Front Desk (Not Recommending)

2009-01-27T14:28:24-06:00

From -Anonymous-: They promised so many things during my lease extension, but when I approached later to find an apartment, they said everything was miscommunicated. They told different terms and conditions and they said that I can leave If I am not happy. No No No..... ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): The Sanctuary (Recommending!)

2008-10-06T13:25:59-06:00

From RachelLeigh1109: I just wanted to say at this place is amazing. I spent many weeks trying to decide where to move and this was the place. It is always clean, well-kept, management is nice, and the maintenence people go out of their way to help you. One time I overflowed my ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): My suggestion is no no no (Not Recommending)

2008-10-03T13:39:08-06:00

From -Anonymous-: I have lived here for about 3 months now and I must say, I am surprised at just how bad things really are. When you go into the office, it is a very unwelcoming feeling. Before you are a tenant you are treated so nice and they paint a picture ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): DO NOT RENT HERE (Not Recommending)

2008-09-23T11:17:13-06:00

From -Anonymous-: This place is a rat hole from hell, and it starts when the crappy management who can't do their jobs right. If you have a maitenence issue, sorry about your luck because Michelle could care less. Don't waste your money and come here where there has been actual feces by ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Complainers wouldn't be happy with a home in heaven - I love it here! (Recommending!)

2008-07-17T12:57:38-06:00

From inbox@confidentconsulting.com: I have lived at Sanctuary at Highland Oaks (formerly Alexan) for over 4 years now. The location is awesome. A true diamond in the rough. All these complainers must be just problematic tennants and wouldn't be happy with a home in heaven. Office staff has always been helpful, curtious and ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): (Not Recommending)

2008-06-19T10:15:16-06:00

From -Anonymous-: I've lived here for over a year now, New Manager again, people at pool who bring a cooler and brag about the fact that they haven't lived there for years, but still use pool, kids vandalizing property, and as for the security officer, what's that. Have been told when complained ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Buy your house and get out of there... It's a buyer's market!!! (Not Recommending)

2008-03-09T20:17:00-06:00

From -Anonymous-: I've been living there since 2006 and can not wait to get out of there. I agree with other residents that complained about the services in general. Every 6 months we have a new property manager what make me feel uncomfortable. They don't know who you are, how long you ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Love it (Recommending!)

2007-12-08T15:58:26-06:00

From -Anonymous-: I moved in on August 2007 and have not had a single problem. The staff is very friendly and the apartments speak for themselves, although the rent maybe a little higher then most I dont mind paying for a safe, clean , presentable place to live. I vote yes 100% ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): (Recommending!)

2007-11-15T22:37:18-06:00

From lilabear: My husband and I moved here about 6months ago and we really like it. My husbnad works at Citigroup and it is very close to there. The complex is kept nice and clean. The maintenance people doa good job fixing things. They don't seem to talk to people very much ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): A pretty good place (Recommending!)

2007-09-12T19:32:26-06:00

From -Anonymous-: I have lived here for a year now and this complex seems like a pretty good place to live. The staff is nice. The maintenance people fix things that go wrong. The gates have not worked for a while but the complex sent out a notice that they are being ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Don't Listen To What They Are Saying (Recommending!)

2007-07-02T15:21:36-06:00

From billback2007: I have lived here for almost 3 years. I read some of the responses on here about what people are saying about the community and I would have to disagree. The apartments are awesome. Very spacious. Clean. The grounds are very well kept and the place is very beautiful! The ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): I get a free shower in my closet........ (Not Recommending)

2007-07-02T14:45:38-06:00

From wetcloset: Moved in mid May. 3rd floor, nice view ( paid extra ), high ceilings (didn't care about but pay extra ), third shower in closet and bedroom ( FREE ). Reported bad roof leak on May 19th, gallons come through in a good storm.. I have reported still leaking 4 ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): STOP...think twice, if you like sleep and are a friendly person (Not Recommending)

2007-06-21T13:38:14-06:00

From smilinirish4u: I moved in September 2006 and I have to say that the quality of people who've moved in recently have been less than desirable (well, in my building anyway). People stomp up and down the stairs at all hours of the day and night. They carry on VERY LOUD conversations ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Makes me want to own (Not Recommending)

2007-06-19T21:27:57-06:00

From -Anonymous-: This place is ridiculous. I have lived here since Jan. 2005 and can't wait until my lease is up. The new management is not what the old used to be. In my opinion this place is going down hill. The gates haven't worked in over a year, the work-out room ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): New managment is no good (Not Recommending)

2007-05-08T09:43:24-06:00

From Mike_kint_112: I have lived here now for 6 months and if you are thinking about moving the please don't. I pay 1260 for 3br and I can't have them fix the gym for the past few months. only one machine from the cardio works and the gates never close. So when ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Great Experience (Recommending!)

2007-04-20T09:25:21-06:00

From roscolama8118: I just wanted to say on behalf of my wife and I, we absolutely loved living at the Sanctuary. WE had nothing but fun and rest. The office staff was awesome. I never had even the smallest amount of trouble with ANY of them. There was that time that my ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): NEEDS IMPROVMENT (Not Recommending)

2007-02-21T19:58:14-06:00

From -Anonymous-: these are overall nice apartments but the managment is not tending to matters. Of the 7 machines in the gym, only 1 works! that 1 actually sqeaks so loud. its pathetic. they have had signs for awhile but seriously how long does it take to repair these machines? its been ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): going downhill (Not Recommending)

2006-11-06T05:30:01-06:00

From -Anonymous-: When I moved here in July 2005, I was very pleased at the complex and all it had to offer. However, in the last 4 months or so, it has really gone downhill. The gate still has not been fixed in over 3 months, garbage is not picked up regularly ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): I love this Community (Recommending!)

2006-11-04T12:48:27-06:00

From -Anonymous-: We have lived in the USF area of Tampa and wasn't happy there. When we found this place is was a breath of fresh air. Yes, the area just north of the complex is not very good, but it is alot better than other areas of Tampa. It is patroled ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Fair Housing (Not Recommending)

2007-08-08T21:14:36-06:00

From -Anonymous-: I have actually thought about contacting HUD myself after I found out what they were giving to me as a "three bedroom special" and what they were going to give my friend after they said they visited Broadway Center. THE SAME DAY!!! What was I thinking anyways, the staff at ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Average (Not Recommending)

2006-09-06T16:44:03-06:00

From -Anonymous-: This is a very well designed and landscaped community. Unfortunately, the GATE HAS NOT WORKED IN OVER A MONTH AND A HALF!!! I chose this complex because I was promised that the gate was always kept in working order. Highly disappointed in that respect. If the gates were fixed, I ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): (Recommending!)

2006-08-23T16:23:14-06:00

From -Anonymous-: I've living here for going on 2 years and I love it very much. The staff is always so friendly and helpfull in the office. The property landscaping is always well manicured. It's an over all nice place to live. ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Living at The Sanctuary (Recommending!)

2006-08-14T17:50:19-06:00

From placn13: The neighborhood isn't that great. I feel safer than other parts of tampa, but the surrounding are a little run down. However, once you pull into this place you are truly wisked away from all of that. It's very nice. I get TONS of compliments when people come visit me. ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): bad experience (Not Recommending)

2006-07-20T16:29:55-06:00

From tampaguy11: this is a physically attractive community but do not judge a book by its cover.

The management have given me a great deal of trouble and I have had to involve a lawyer.

I do not feel safe with some of the people who live here. There was a violent altercation ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): VERY BAD NEIGHBORHOOD!!! STRIP CLUB AT CORNER (Not Recommending)

2006-04-02T03:22:30-06:00

From -Anonymous-: When I was first looking for an apartment I checked out this website. There were mixed reviews in regards to this community,so I figured I would check it out and give it a chance. I had a very sweet leasing consultant and she told me to take my time and ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Oh how things can change! (Not Recommending)

2006-03-22T22:01:54-06:00

From -Anonymous-: I moved into this apartment in September of 2004. Oh how great it was. I LOVED the place. The staff was great, maintenance would be at your door within 24 hours of the request (most of the time in just a few hours). Just overall a very good experience.

Thheeeennn we ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): (Recommending!)

2006-03-02T17:50:36-06:00

From -Anonymous-: While I lived in these apartments, it was called The Alexan at Highland Oaks. I lived there because I was building a house and needed somewhere to live while my house was being done. I looked around at other apartments and the rent was the same amount of money, but ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): The place is great -- would recomend to anyone (Recommending!)

2006-02-10T12:56:06-06:00

From -Anonymous-: The apartments are very nice and reasonably priced for their size. I was paying more for a place 300 sq ft smaller at Post Rocky Point. It is usually very quiet, but if your bedroom wall is next to the staircase it can be loud. The location is great because ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Very Nice Luxury Apartments.. (Recommending!)

2005-12-12T21:38:52-06:00

From jlemasters@jaguaroftampa.com: Overall the Management has been very responsive to the few problems in the unit. Mine is on the third floor and I've had absolutely no problems with noise from the surrounding units...the soundproofing is so good that I've never heard a peep from any neighbor.

The pools are beautiful and ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): This place would be nice, but the staff SUCKS! (Not Recommending)

2005-12-04T21:29:04-06:00

From alternajock33@yahoo.com: God forbid you live next to someone who is noisy. There is a difference in living next to someone who is just basically loud and people who just don't give a rats ass about others. If you live here and you have the latter unfortunatly you are stuck! The office ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Good experience so far (Recommending!)

2005-11-12T21:50:57-06:00

From -Anonymous-: I moved in when it was still the Alexan at Highland Oaks, and I was a little worried when the new management company moved in, but I HAVE NO COMPLAINTS. They have always been nice and attentive the times I have needed their assistance. I've never had bugs in my ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Been here a month and its been great (Recommending!)

2005-10-01T17:15:13-06:00

From c64poke64738@yahoo.com: I moved here a month ago and so far its been pretty good. When I moved in there were a couple of things to fix and they were fixed either the same they or the next day I reported them. I have never heard any noise from the outside to ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): So far.....so good! (Recommending!)

2005-09-22T02:08:15-06:00

From Vanczar: Okay, we have been here for a week now, I can honestly say so far, so good! The walls are VERY well insulated, even within the apartment, it's hard to hear from one room to the next. Our aparmtment faces the second pool and even with the pool FULL, I ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Not bad overall (Recommending!)

2005-05-14T19:20:43-06:00

From -Anonymous-: I have lived here for almost a year and have had an overall good experience. Maintenance responded immediately to a request I had on my broken toilet and they got the problem fixed.

I've never had a problem with parking, although the parking lot does seem a bit dark at night.

The ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): in the middle of no where (Not Recommending)

2005-05-08T21:43:23-06:00

From -Anonymous-: The complex looks good to the eye, but the surrounding area has nothing and looks a bit shady. Iv been here for 6 months and cant wait till my lease is up. ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): A nice apartment (Recommending!)

2005-02-20T11:44:18-06:00

From -Anonymous-: I have been living in the Alexan Highland Oaks Apartments since 2003 while in school. Overall, I would say that my stay here has been pleasant. The apartment living area is big as far as apartments go. I have little to no problems with things breaking or getting the maintance ... [click to read full apartment review]

The Sanctuary at Highland Oaks (formerly Alexan at Highland Oaks): Can't wait to get out (Not Recommending)

2007-10-10T22:39:42-06:00

From -Anonymous-: Firstly, the 24 hour business center - is now open during business hours only and was closed for 3.5 months with the excuse that they were waiting for a wallpaper border for the walls. There was also, as a result, no laundry facilities for a few months as the machine ... [click to read full apartment review]