Apartment Ratings | The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes) Ratings and Reviews

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): (Not Recommending)

2009-11-18T14:44:51-06:00

From -Anonymous-: I have been to grand reserve to view a one bedroom and had a much better experience, than my last visit, so I'm waiting to see what happens. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Best Apartment Community in Naperville (Recommending!)

2009-11-14T08:11:54-06:00

From fairyprincess2: I searched pretty exhaustively (looked at 14 other places) for my apartment before deciding to rent at Grand Reserve as I plan to live here for a while. It's been 10 months and I couldn't be happier. The location is awesome, the staff is top-notch and the apartment was pristine ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Openly Violates IL state law (Not Recommending)

2009-11-15T17:55:10-06:00

From digitalpursuit@hotmail.com: Without bias - just the facts. The Village Green Management company openly violates Illinois State Law:765 ILCS 715 Security Deposit Interest Act - I lived there six years and never received a deposit interest payment. The management was goofy enough to send me a letter admitting they don't pay it ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): What more could you ask for? (Recommending!)

2009-06-10T07:51:15-06:00

From MissKati1318: I recently moved to Grand Reserve (after living in Four Lakes for a year) and I love it! Big one bedroom, one bath unit on a ground floor and it's the perfect size for me and my dog, Harley. Clean, fresh paint, carpet/floors in great condition. On move-in day my ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Great Place to Live (Recommending!)

2009-05-08T13:08:52-06:00

From -Anonymous-: I was very surprised to read all of the negative reviews. First of all, I am not part of the staff. I have lived at The Grand Reserve for the past 9 months and I love the place! I am on the 1st floor of a "pet free" building overlooking ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I agree. Stop Complaining!! (Recommending!)

2009-05-08T08:55:11-06:00

From boxerma2005@yahoo.com: After living here for three years I just renewed my lease again. I could not be happier. All of the complaints people have are normal apartment issues. If you don't want to deal with them... BUY A HOUSE.The staff is always friendly and willing to help. Maintenance goes above and ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Enough of the B*tching and Moaning, People!! (Recommending!)

2009-05-07T19:19:15-06:00

From susannekristina: It is ABSOLUTELY unbelievable that this community is rated so poorly on this site. As a content, five year resident, I was blown away to read some of the outrageous claims and accusations made below and had to put in my two cents!I have lived here through Lincoln managment (who ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): NOTE: DO NOT RENT OR YOU WILL REGRET IT...After Village Green management took over everything went downhill (Not Recommending)

2008-11-03T00:06:23-06:00

From majikbaby7: I lived in Grand Reserve quite some time. I moved out after Village Green took over. The apartment walls were so thin that you could actually hear your neighbor cough. you could hear their phone ring. In the summer the bedroom would get so hot and the light bill would ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Poor management, non responsive to repeated complaints (Not Recommending)

2008-10-01T19:32:02-06:00

From sg20051585: We lived in this apartment community from 2004 until July 2008. When we first moved in, the place was great. Management changed in summer of 2007 and Village Green now manages the complex and they suck. Their management team is totally non-responsive to my repeated complaints of noise in a ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I agree fellow haters! (Not Recommending)

2008-08-25T14:00:03-06:00

From -Anonymous-: The girls in the office this year (SUMMER OF 2008) are BEEATCHES! whooa! I wouldn't enven recommend Grand Reserve to my worst enemy (or maybe should I). I count the days until i have to be out!!!! If your smart and you dont want to throw your money away you ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I hate it (Not Recommending)

2008-08-23T15:13:01-06:00

From pissedoff2525: unfairly overpriced, inflexible management, rowdy neighbors. I HATE IT. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): RUN AWAY!!! (Not Recommending)

2008-07-23T13:12:13-06:00

From carlajeanjo: My unit upon move in was a nightmare...FILTHY... once this is over with I will never use this community or any of its sister properties ever again. Dont be fooled by models ask to see the acutual unit you are renting BEFORE signing the lease! ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Don't Do It! Just Walk, NO RUN Away! (Not Recommending)

2008-05-29T16:08:04-06:00

From -Anonymous-: Like so many of the other comments posted, the first year under Prairie Lakes Management was fine. But...a "revitalization" project ensued starting with the change of the name. So out with the old and in with the new! New management (it seemed like every 6 months), new restrictions, new erroneous ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): If you want to live in Hell... go to Grand Reserve (Not Recommending)

2008-08-25T13:48:14-06:00

From -Anonymous-: I HATE THAT COMPLEX! IT SUCKS!! WORST PLACE IN MY ENTIRE 12 YEARS OF RENTING THAT I HAVE EVER LIVED IN. IF YOU WANT TO PAY HIGH UTILITIES, DIRTY APARTMENT, AND GET ROBBED.. THEN HAVE AT IT. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Bitter-Sweet (Recommending!)

2008-04-08T22:50:57-06:00

From -Anonymous-: I have lived at Grand Reserve for going on 6 years now, and I am sad to say I will most likely have to leave this year because rent is just too high. Every year at lease renewal time, when the property was owned by Lincoln Properties, I was offered ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I'm really happy here. (Recommending!)

2008-01-23T22:22:34-06:00

From napers1: I just recently moved in 4 months ago. I adore my space, the apartment feels like a house--coming from the city this type of space is really refreshing. As for the staff, I really have never had a problem with anyone. I really like this location as well. I could ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Hmmmmm... (Not Recommending)

2007-11-22T19:10:05-06:00

From -Anonymous-: Not sure what to write, but I feel that since I am about to move out and I have lived here for almost 4 years, I should rate this property. As far as the old management, I loved the maintenance staff and the activities that the management would organize, but ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): This Place Sucks! (Not Recommending)

2007-04-26T11:29:50-06:00

From -Anonymous-: Yeah, the first year is great. but then you need to renew your lease and you have to pay market value because it's under new management they only prorate your lease for 8 months not 12. So our last 4 months here we are paying almost $300 more a month ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I RENEWED! (Recommending!)

2007-01-22T17:16:18-06:00

From -Anonymous-: I just renewed my lease! Although I love my apartment, I wanted to buy a home but unfortunately I cannot afford to yet.

I wasn't sure if I wanted to sign a shorter lease or not. I spoke to the office personell and they were very helpful (as always). If ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Not near as bad as people make it sound... (Recommending!)

2006-12-12T14:12:03-06:00

From zynski108: A lot of people complain about the construction, the neighbors, the staff, and so on. But that's going to happen. Some people just are never happy. Honestly, I live there now and it has been fantastic. This is my first place outside of a college town. The appartments are a ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): love it here (Recommending!)

2006-12-03T19:04:07-06:00

From kowbutt_1990@msn.com: I just renewed my lease i couldn't be happier the office is always proffesional when i have a problem the maintenence always takes care of it the sam day the workout room is always clean and quiet when i go there and the property is always very clean i highly ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Repeat Renters get Screwed (Not Recommending)

2006-11-30T21:49:50-06:00

From -Anonymous-: Sure! The first year you live there all is great...nice apt, nice landscaping, great price...then....the fairytale ends. You then get roped into paying "market price", which is absurd. I was paying $900 for a ONE BEDROOM and I had lived there for 4 years. The people above me payed $1000 ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Home not apartment! (Recommending!)

2007-02-23T14:47:38-06:00

From -Anonymous-: I have lived here for about 7 months now and I love it! My guests all think I own instead of rent because my place looks more like something you would purchase not rent! ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Really enjoying living here (Recommending!)

2006-11-13T13:01:58-06:00

From lobo3@hotmail.com: I just moved here from downtown Chicago last June. I absolutely love it.

The grounds are very clean, always kept, and the maintenance staff is quick and curteous. The women in the front office are great and also very nice, absolutely no issues with anything.

The pool is a lot of fun. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Nice Place to Live (Recommending!)

2006-10-09T14:05:34-06:00

From -Anonymous-: I have lived here for almost 3 years, and I must say that the changes are great! I have been living in apartments for over 20 years and this place is the best by far. They are always upgrading the property to make it look nicer. Maintenance has always been ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Please DO live here!! (Recommending!)

2006-10-02T13:04:37-06:00

From -Anonymous-: I've been living at Grand Reserve for one year and the staff and living quareters are excellent!! Debbie and Kathy were extremely friendly, knowledgeable, and candid about their property resources. The grounds are beautiful and well-maintained. The late fees and penalties for NOT paying rent on time was very well-explained ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): SERIOUSLY READ THIS BEFORE YOU RENT! (Not Recommending)

2006-08-09T17:24:45-06:00

From -Anonymous-: I will tell you the ups and downs of The Grand Reserve of Naperville. Let's start on a positive. The apartments are very nice, new and clean. Now I will list the negatives:

1. If you are 6 days late on your rent they require a cashiers check.

2. If you are ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Good if you have the $ (Recommending!)

2006-06-12T22:05:28-06:00

From -Anonymous-: I've lived here for a couple years and I've found the staff to be helpful. This place is expensive, though. The price you move in at will increase a crucial amount if you stay more than one year. They raise the special price they give you the first year back ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Do not live here! (Not Recommending)

2006-04-11T21:58:16-06:00

From -Anonymous-: I would not reccomend this apt to anybody. The noise is a serious problem that nobody in the front office cares about.I went a whole year dealing my neighbors and nothing was done. I was told letters were sent but it only made things worse.Your assigned a parking spot,but half ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): A great Place to Live!!! (Recommending!)

2006-03-14T09:20:08-06:00

From cjsdelray: My wife and I were "transplants" from the St. Louis area five and a half years ago. At the time, Grand Reserve (then Prairie Lakes) was responsive and quick to get us in our new apartment.

Over the course of living there, the team(s) that attended the complex were always friendly, ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Love, love, LOVE living here! (Recommending!)

2006-02-16T00:49:40-06:00

From ajm2005: I have lived at Prairie Lakes now Grand Reserve (by the way, love the new name!) for two years. The manager is truly a testament to this management company and even though I have seen a number of office girls come and go, she has been here for the entirity ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Great Place (Recommending!)

2006-02-02T00:51:13-06:00

From -Anonymous-: I have lived here approximately one year. I started in one of the smaller units and have recently moved into a larger one...and it was quite a seamless and smooth process. The staff is very helpful and polite and whenever repairs are needed they are done either that same day ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): great place to live (Recommending!)

2005-12-21T11:44:46-06:00

From kellyglam@yahoo.com: I have lived here since june of 2004. It is a great place to live. For all the complainers why dont you just move out. You wont be happy anywhere because you are miserable regardless where you live. Buy a house if you dont want to hear your neighbors. The ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Run! Save yourself. (Not Recommending)

2005-12-04T15:31:58-06:00

From -Anonymous-: Well, let's see where to begin. We moved in shortly before the renovation began...management didn't say a word about it before our move in papers were signed and sealed. Once renovation did start, we couldn't use our parking spots at all, and couldn't use the garages without dodging through ladders ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Good job, renovation crew! (Recommending!)

2005-11-26T11:10:07-06:00

From -Anonymous-: I am amazed at the efficency of the construction/renovation work of such a large undertaking---over 300 units involved. I was told by the office staff that my benefit from the new insulation and siding would be improvement in my heating costs--which sounds pretty good to me. The workers have been ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Look Elswhere. (Not Recommending)

2005-11-13T14:04:56-06:00

From -Anonymous-: I liked Prairie Lakes when I first moved here... then I had issues that the office staff needed to deal with and it all went downhill. They are terrible. If you express unhappiness, the common response is a shrug and "sorry we can't do anything". This construction is a prime ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Excited about the new look! (Recommending!)

2005-10-06T22:24:48-06:00

From -Anonymous-: I have lived at Prairie Lakes for about two years now and I love it! I think it's great that the owners are putting money into the property to make it look better.
I have lived at other properties where they were not willing to put money into the community ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Fantastic (Recommending!)

2005-10-05T12:24:50-06:00

From kellyt11@comcast.net: I find it hard to believe that people writing reviews are calling Prairie Lakes a horrible place to live because they are upgrading the place with new siding, paint and roofing. The review that said "The roof didn't leak" doesn't make sense. Would you like them to wait until the ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Horrible (Not Recommending)

2005-10-01T21:39:27-06:00

From -Anonymous-: My husband and I looked at these apartments in April. We had to sell our house first and were moving from out of state. Not once did anyone mention to us that there would be construction going on. If they had, we would have moved elsewhere. We found out right ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Once a dream now a nightmare (Not Recommending)

2005-09-03T06:15:14-06:00

From -Anonymous-: Prairie Lakes was a wonderful place to live in the beginning. Recently they have been replacing the siding and roofing on all the apartments and the place is a complete mess. They gave us little notice that they were going to be doing this. They aren't even finished with one ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Great Place. (Recommending!)

2004-06-25T00:00:00-06:00

From tt_frog: Staff was actually very accomadating and timely...from changing light bulbs on my 20 foot ceilings to working with me through a few late payments. Overall, a reasonable price for a very nice apartment. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): I see nothing has changed (Not Recommending)

2004-06-23T00:00:00-06:00

From -Anonymous-: I lived at Prairie Lakes when they first opened, and I see that nothing has changed with regards to the management. Management probably has not told anyone about the lawsuit that was filed against them by residents a few years ago for shoddy maintenance and general lack of regard for ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): We love it here (Recommending!)

2004-06-02T00:00:00-06:00

From Minster: My Family has lived here for a year now, We just signed our lease again for another 13 months. We have had nothing but great service. Occationaly we here noise from neighbors upstairs but nothing I wouldn't expect from living in an apartment. The closet space is amazing!! The staff ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Really enjoyed living at Prairie Lakes. (Recommending!)

2004-04-26T00:00:00-06:00

From -Anonymous-: My husband and I lived in the 2 bedroom/loft apartment. We both really enjoyed our apartment and our stay at Prairie Lakes. The apartment was roomy, great floor plan and an attached garage.

Every now and then, we could hear our neighbors stereo during the day...which amounted to a dull ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Very Happy!! (Recommending!)

2003-09-23T00:00:00-06:00

From stylist19: I lived in Praire Lakes in 2002. my daughter and I really liked it. I plan on going back when my lease is up at the end of february. I couldn´t of been happier. ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Never Had A Problem! (Recommending!)

2003-03-13T00:00:00-06:00

From tom@gontec.com: Just finishing up a year lease and have been very satisfied with all aspects of complex. I never had a problem with staff, in fact when I had to deal with office staff the exceeded my expectations. I seem to regularly pick up packages in the office and they always ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Staff is terrible (Not Recommending)

2003-01-20T00:00:00-06:00

From -Anonymous-: Don´t expect any service here. I was shoveling my driveway at six months pregnant because the snow removal company they hired failed to show (while I watched some of the maintenance staff snowblow walkways that were already clear).

They decided to reseal the driveways and street on my due date, so ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Satisfied Resident (Recommending!)

2002-12-17T00:00:00-06:00

From -Anonymous-: We´ve lived at Prairie Lakes Apartments for almost four years now and we are very happy with our decision to renew our lease.

In the past we had some difficulties with the staff but we´ve noticed changes and things seem to be improving with prompt response on maintenance request and ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): Very nice place to live (Recommending!)

2002-10-11T00:00:00-06:00

From -Anonymous-: I have lived here for a few month´s and I love this place. It is very quite. I didn´t even know I had a neighbor for over a month! ... [click to read full apartment review]

The Grand Reserve of Naperville (formerly Prairie Lakes Apartment Homes): (Not Recommending)

2002-07-14T00:00:00-06:00

From -Anonymous-: Honestly in our experience for the 2 years that we have lived here has been this thin walls, 2leaking ceilings, rude office staff, bad parking, smoke detectors going off and nobody answered the 24hr emergency line until about noon the next day (had to call the fire dept) more stairs ... [click to read full apartment review]