Apartment Ratings | Chapel View (formerly Brookstone) Ratings and Reviews

Chapel View (formerly Brookstone): Mixed Feelings (Recommending!)

2009-09-18T22:16:23-06:00

From -Anonymous-: I have lived in Chapel View for three years now with my mother, and plan to move into another apartment there when I turn 18 next month. When I first moved in, there was two sides, and the college kids were kept well away from the families with children and ... [click to read full apartment review]

Chapel View (formerly Brookstone): Disappointed with staff and overall experience (Not Recommending)

2009-08-08T20:45:04-06:00

From -Anonymous-: I recently moved out of Chapel View and felt compelled to share my thoughts. The complex has a great maintenance crew. Maintenance requests were always completed in a timely manner. Never had any issues with bugs on the interior of the apt but the mosquitoes are a nightmare outside - ... [click to read full apartment review]

Chapel View (formerly Brookstone): Great place! (Recommending!)

2009-05-27T17:53:50-06:00

From -Anonymous-: This apartment complex is great. It is pet friendly, holds air conditioning in well so we don't have to turn it on all the time, and has a friendly staff. This is a great apartment for college students and professionals alike! ... [click to read full apartment review]

Chapel View (formerly Brookstone): great apt and area, but staff and management SUCK (Not Recommending)

2009-05-26T07:50:38-06:00

From -Anonymous-: i have lived in this complex for 3 years now. i have always enjoyed the apt, the area, and the amenities, but the management has ALWAYS frustrated me. the college kids they hire to sit behind the desk know NOTHING except how to give you a package if you received ... [click to read full apartment review]

Chapel View (formerly Brookstone): Good if you want to pretend like your in college again (Not Recommending)

2009-04-26T21:59:17-06:00

From -Anonymous-: This apartment sounds too good to be true, pretty grounds, all inclusive rent and a great location. Unfortunately what they don't tell you is that the management staff is terrible, the college students and noise are rampant, bugs, very poor outdoor lighting that takes MONTHS to be fixed and regular ... [click to read full apartment review]

Chapel View (formerly Brookstone): Pretty good place to live (Recommending!)

2008-07-20T13:32:54-06:00

From Dragonwings: I like living here and have renewed my rent for next year. The staff seems friendly and maintenance is pretty good (although they still need to replace the sink in my bathroom - but it's not problematic). I've not used the pool, but I've used the internet in the club ... [click to read full apartment review]

Chapel View (formerly Brookstone): better than most in immediate Chapel Hill (Recommending!)

2008-07-02T14:40:48-06:00

From -Anonymous-: This is a nice community, and the staff really tries to get people involved in it by sending monthly newsletters and hosting regular events. Residents can use amenities at either Chapel View or the newer Chapel Ridge, and between the two there's not much left to ask for. Maintenance was ... [click to read full apartment review]

Chapel View (formerly Brookstone): okay for a "first apartment" (Not Recommending)

2008-06-04T08:45:47-06:00

From -Anonymous-: Chapel View is really nothing something, Close to campus though and on three bus-lines. It's a good "first apartment" since there is a furnished option and single leasing for 2-bedroom apartments and the fact that cable, and utilities are included. However if you consider the rent for 1 apartment...what it ... [click to read full apartment review]

Chapel View (formerly Brookstone): False Positives from Management (Not Recommending)

2008-06-03T20:49:37-06:00

From -Anonymous-: It is ridiculous how many fake positive reviews have obviously been posted by the management. I lived at this place for 2 years and the management was the worst I have ever encountered. Several of my neighbors also moved out when I did last summer because the property had deteriorated ... [click to read full apartment review]

Chapel View (formerly Brookstone): Radical rental (Recommending!)

2008-06-03T20:20:16-06:00

From -Anonymous-: Great apartment complex with lots of trees and a "neighborhood" type feel to it. The staff is helpful, with many office assistants who are also residents. One gets the feel that the staff truly cares and understands your needs. The rent is also extremely fair with all utilites included and ... [click to read full apartment review]

Chapel View (formerly Brookstone): Excellent!! (Recommending!)

2008-06-03T15:20:45-06:00

From alycat417: I was a little frustrated moving into Chapel View, but my experience after the first week or so definitely made up for the chaos of the move. It sucks that their leases begin August 15. I wanted to move in earlier, and when they wouldn't allow it, I was stuck ... [click to read full apartment review]

Chapel View (formerly Brookstone): AWESOME PLACE TO LIVE (Recommending!)

2008-06-03T14:04:50-06:00

From goldentarheel@unc.edu: I moved into Chapel View in the beginning of Aug 07...I renewed my lease to stay there again next year and here is why:I love this place! The atmosphere is great. The office staff is wonderful, they always speak and great you with a smile or a wave. The locations ... [click to read full apartment review]

Chapel View (formerly Brookstone): Leading the field in customer dissatisfaction (Not Recommending)

2007-07-04T12:50:26-06:00

From -Anonymous-: The following review I wrote for Chapel Ridge apartments, where I have lived for a few years, but since College Park Communities also now owns Chapel View (formerly Brookstone Apts) many of the concerns also apply to Chapel View as the same management staff runs both complexes. 55% is way ... [click to read full apartment review]

Chapel View (formerly Brookstone): I Love This Place (Recommending!)

2007-07-01T10:39:49-06:00

From -Anonymous-: I have had a very pleasant experience at Chapel View. My unit had been renovated before I moved in and there were a few things that needed attention when I first moved in. The maintenance staff was quick to respond to my request and fixed the problems in a timely ... [click to read full apartment review]

Chapel View (formerly Brookstone): Read this before signing your lease (Not Recommending)

2007-06-23T19:49:00-06:00

From -Anonymous-: Cons:1 - Brand new microwave already broken upon move-in. Took over 1 month to get replacement microwave that had been sitting in maintenance storage the whole time.2 - Accent wall painted wrong color upon move-in. Never fixed.3 - 1980s wallpaper in bathroom not replaced just painted over with 1 coat ... [click to read full apartment review]

Chapel View (formerly Brookstone): Great..if you like rats, mice and bugs. (Not Recommending)

2007-05-20T09:31:41-06:00

From -Anonymous-: Ever since my roommate and I moved into Chapel View from College Park Communities other property Chapel Ridge we have had a problem with exotic bugs, rats and mice. The staff is unwilling to help. The property manager who is probably 26 or 27 years old with no real experience ... [click to read full apartment review]

Chapel View (formerly Brookstone): The new management is terrible. (Not Recommending)

2007-02-27T15:27:53-06:00

From -Anonymous-: I love this location, but because of the new management I'm going to have to leave. They made numerous mistakes on the lease, some of which could have cost me a fortune if I hadn't noticed them. Whenever you approach the office staff with a problem you contradictory answers from ... [click to read full apartment review]

Chapel View (formerly Brookstone): beware the fake positive reviews (Not Recommending)

2007-02-02T16:37:57-06:00

From -Anonymous-: They find out that their ratings are in the tank, so they post a slew of positive reviews, all within the same week. This should tell you something about the management, and their low opinion of their renters!

I lived in this complex for four months over the summer. My apartment ... [click to read full apartment review]

Chapel View (formerly Brookstone): Good Place (Recommending!)

2007-01-21T22:55:37-06:00

From chemicallyaltered: Chapel View is a great place if you are looking to simplify your life. I love that the rent and utilities are combined, however you do not get money back if you do not meet your utility allowance. Overall a good place, recently remodeled - so excellent appliances. Maintaince is ... [click to read full apartment review]

Chapel View (formerly Brookstone): (Recommending!)

2007-01-21T12:55:56-06:00

From -Anonymous-: Overall, Chapel View has been a great experience. The managers have gone beyond the call of duty to welcome us and get to know each resident. The location is great with a bus stop only a few feet away. ... [click to read full apartment review]

Chapel View (formerly Brookstone): good place, great amenities (Recommending!)

2007-01-20T10:31:21-06:00

From -Anonymous-: All in all, I think this is a good place to live. I've been impressed with the quick response in maintenance requests and the concern from the management in helping me with problems I've had with my neighbors. (That would be my only complaint--noisy undergrads, but that's only a few ... [click to read full apartment review]

Chapel View (formerly Brookstone): great value, great price (Recommending!)

2007-01-20T09:16:20-06:00

From -Anonymous-: I have really enjoyed living here and think that the apts. are nice and affordable. I have been impressed with the speed of response to maintenance requests, the gym, the office staff, a spacious bedroom and closet, and ease of parking.

The only complaint I have is the disorganization at move-in ... [click to read full apartment review]

Chapel View (formerly Brookstone): Great apartment for a great value (Recommending!)

2007-01-20T01:55:46-06:00

From Tracey122: Chapel View is a great value and perfect for college students. You are able to rent an individual lease in a two bedroom apartment even if you don't have a roommate, and they have a roommate matching system that worked out really well, at least for me. It's a very ... [click to read full apartment review]

Chapel View (formerly Brookstone): I'm staying (Recommending!)

2007-01-19T13:32:20-06:00

From -Anonymous-: Overall I enjoy living here. There is minimal noise and I have never felt unsafe. The biggest complaint I have is with parking - there are times that I cannot find a parking place close to my apartment and have to make a hike. Maintenance issues have been addressed relatively ... [click to read full apartment review]

Chapel View (formerly Brookstone): Good place (Recommending!)

2007-01-19T10:58:33-06:00

From -Anonymous-: Im not going to school and I lived there for a year . It's really not bad. I never have a problem parking, I love my little front yard thing for my dog, and I have a big room and my own bathroom. Cant really complain. Having utilities included is ... [click to read full apartment review]

Chapel View (formerly Brookstone): Fairly Good Place for COLLEGE FOLKS (Recommending!)

2007-01-19T09:42:17-06:00

From -Anonymous-: As a graduate student, the area that I am in can get downright noisy! This would definately be my number one complaint. They should work on keeping college students AWAY from the "grown-ups" when renting out.

A few maintenance problems exist here and there; when I first moved in quite ... [click to read full apartment review]

Chapel View (formerly Brookstone): It's OK. (Recommending!)

2007-01-19T09:06:29-06:00

From -Anonymous-: I've lived in chapel view for about a year. It has its ups and its downs, so overall I would rate this place OK.

When I moved in, my apartment wasn't finished yet so I had to wait about 2 hours for the maintenence to fix my apartment.

Parking is ok. They ... [click to read full apartment review]

Chapel View (formerly Brookstone): Great Place to Live (Recommending!)

2008-06-05T09:17:14-06:00

From brensing002: I have been living at Chapel View for 2 years and have already signed a lease for a 3rd year, and I can't complain about a thing. The staff goes above and beyond to satisfy my needs and the maintenance crew answers any requests in a timely fashion. I love ... [click to read full apartment review]

Chapel View (formerly Brookstone): Chapel View is great (Recommending!)

2007-01-19T07:35:22-06:00

From -Anonymous-: Everything is great about Chapel View. I believe the whole experience has gotten better since they took over for Brookstone. Everything is super organized and they always can answer your questions. The maintenance staff is great and fast. The living space is perfect and I have brand new appliances. I ... [click to read full apartment review]

Chapel View (formerly Brookstone): Pretty good for the money... (Recommending!)

2007-01-18T23:57:14-06:00

From -Anonymous-: I have lived in these apartments under both the previous management and (now) under College Park. They both have their issues. While there is not a police presence (that I know of) now, the last security officer was a jerk who gave out noise complaints on Saturday afternoons. He even ... [click to read full apartment review]

Chapel View (formerly Brookstone): Decent Value-Could be Better (Recommending!)

2007-01-18T23:39:02-06:00

From -Anonymous-: This apartment experience has not been as bad as I anticipated after reading some of the previous reviews. Be cautious of move-in dates. They called me the night before to tell me my apartment was not ready. The next morning they called to tell me it was but when I ... [click to read full apartment review]

Chapel View (formerly Brookstone): Good place for the price (Recommending!)

2007-01-18T22:20:17-06:00

From -Anonymous-: I was a little scared about moving in here after reading the reviews however I can't really complain too much. The apartments are a little old but for the price and what all you get it is well worth it. It is convienient and quiet without many bells or whistles. ... [click to read full apartment review]

Chapel View (formerly Brookstone): Can't really complain (Recommending!)

2007-01-18T21:19:49-06:00

From RentingIsFun4Me: I had read most of the reviews on this website before moving in so i was a little weary but i didn't expect everything to be perfect especially with the price. The appliances were all knew, but not all hooked up(only took a stop in the office to mention it ... [click to read full apartment review]

Chapel View (formerly Brookstone): Unacceptable living (Not Recommending)

2007-01-08T22:30:21-06:00

From becca064: The managment of the complex is horrible. they don't know what they are doing and ignor problems hopeing they will go away. Since day one, when i moved it two weeks late due to their laziness, i have had nothing but trouble with the staff. The apartments were promised to ... [click to read full apartment review]

Chapel View (formerly Brookstone): Managed by kids. (Not Recommending)

2006-12-14T19:55:04-06:00

From -Anonymous-: Many changes made mid-lease. No parking, banging on the doors asking if the neighbor is "sellin'", cockroaches, shabby building, managed by morons, I coulds go on. ... [click to read full apartment review]

Chapel View (formerly Brookstone): The Quit Whining is probably written by the incompetent staff... (Not Recommending)

2006-11-25T19:06:23-06:00

From -Anonymous-: Do not move here. You will not be happy. You will be stressed. If your kids go to school and want to get their own apartment, sure, they might like the idea that drugs are sold on premesis and that the maintenance staff has absolutely no respsect for your living ... [click to read full apartment review]

Chapel View (formerly Brookstone): I wish I didn't have to leave (Recommending!)

2008-06-03T14:18:58-06:00

From -Anonymous-: I read some of the negative reviews before I moved here in August 2006 and was a bit worried. However, my worries were quickly put to rest. Chapel View has been a great place to live. The price can't be beat anywhere in Chapel Hill, and the apartments are well ... [click to read full apartment review]

Chapel View (formerly Brookstone): Beware College Park Communities! (Not Recommending)

2006-10-19T12:25:25-06:00

From -Anonymous-: This was a nice place to live when it was Brookstone, but the new management is terrible. The office assistants are generally pleasant, but the managers seem offended if you dare to come in with a question or concern. It took months (and multiple calls, and finally begging) to get ... [click to read full apartment review]

Chapel View (formerly Brookstone): Free Broadband is NOT WORTH THE STRESS OF LIVING HERE (Not Recommending)

2006-10-05T02:14:37-06:00

From -Anonymous-: While it is certainly nice to have broadband internet access and cable television included in the rent, that is where the niceties stop. The management team is extremely unprofessional, inexperienced and incompetent. Promises of new appliances have been made repeatedly but never delivered upon. I have been paying full rent ... [click to read full apartment review]

Chapel View (formerly Brookstone): Not for college students either (Not Recommending)

2006-09-02T21:59:07-06:00

From -Anonymous-: Lived in the complex for the summer - was promised new appliances, etc. The new appliances arrived two weeks before my lease was up. The workmen simply let themselves into my apartment. They left a huge mess for me to clean up - the day before a final exam.

There was ... [click to read full apartment review]

Chapel View (formerly Brookstone): Mean People (Not Recommending)

2006-06-29T14:07:47-06:00

From -Anonymous-: The way management treats people is just wrong.

Iﾀﾙve looked extensively in the area. Except for the dirt cheap scary apartments, almost everywhere is better than Chapel View. Look in Carrboro, or the other Chapel Hill complexes.

... [click to read full apartment review]

Chapel View (formerly Brookstone): Terrible Managment, Maintenance is a joke (Not Recommending)

2006-06-02T11:27:45-06:00

From -Anonymous-: Cons:
(1) Management completely incompetent and disrespectful. There is no one to take ownership of problems and get things done.
(2) Apts. flood every 3-6 months. Air Conditioning units & water heaters are always breaking. Plus the water pipes are made from Polybutylene pipes which have terrible leaking problems, meaning the plumbing ... [click to read full apartment review]

Chapel View (formerly Brookstone): You have to share your apartment with all the nesty bugs (Not Recommending)

2006-05-30T20:14:49-06:00

From -Anonymous-: As others mentioned over and over, new management is terribly awful as well as the apartment facility. And also they don't do anything about pest control. A lot of apartments including mine have serious bug problems including but not limited to roaches,spiders, ants, termites and numorous crawling and flying insects ... [click to read full apartment review]

Chapel View (formerly Brookstone): OFFICE STAFF IS TERRIBLE- DO NOT RENT HERE!!! (Not Recommending)

2006-05-17T12:30:55-06:00

From -Anonymous-: Do not rent here!!!!!!!!!! The former owners were great when I moved in. However, within the last year, a new group has taken over, and they are terrible! There are about 10 different college-aged kids working in the office, and none of them know anything the other one knows. It ... [click to read full apartment review]

Chapel View (formerly Brookstone): for college students only (Not Recommending)

2006-04-07T13:12:41-06:00

From -Anonymous-: I will repeat what others have said. If you are not a college student, do not live here. Ever since JMG left this place has been ruined. Upkeep of the grounds is minimal because the complex employs only 2 maintenance workers for 14 buildings and their current job is to ... [click to read full apartment review]

Chapel View (formerly Brookstone): bait and switch (Not Recommending)

2006-03-21T18:37:10-06:00

From -Anonymous-: Get EVERYTHING in writing and don't sign anything until you've seen the actual unit. Units suddenly become unavailable.

"All utilities" actually means just water and trash. You pay for everything else.

Be prepared to clean and fumigate your apartment yourself before moving in. ... [click to read full apartment review]

Chapel View (formerly Brookstone): terrible place management out to get you (Not Recommending)

2006-03-05T01:39:01-06:00

From -Anonymous-: it was really nice when it was under jmg management. lived in this place when they turned over management to the same group that runs chapel ridge. now it's absolutely awful. you have to pay extra for parking, they come into your house EVERY WEEK when you're not there (always ... [click to read full apartment review]

Chapel View (formerly Brookstone): new management terrible--don't move here (Not Recommending)

2006-02-18T12:11:45-06:00

From -Anonymous-: The new management is introducing package pricing, which includes all utilities and is significantly higher than what it is to rent and pay your own utilities. Also, they only allow for August to August leases--if you aren't a college kid with mommy & daddy paying your rent, they don't want ... [click to read full apartment review]

Chapel View (formerly Brookstone): Awful new management (Not Recommending)

2005-08-17T15:46:56-06:00

From -Anonymous-: The old management staff knew my name and the names of my dogs; the new crew is mostly college-age kids who could care less about the community or its residents. They never respond to my phone inquiries or call back as promised. The trash and recycle bins are spilling over ... [click to read full apartment review]

Chapel View (formerly Brookstone): great place (Recommending!)

2005-02-23T22:15:01-06:00

From -Anonymous-: no bug problems, no parking problems, walls not too thin, staff nice, maintenance problems dealt with quickly, nice trees around. price might have gone up since i moved in..but i got a decent deal for the size of apartment ... [click to read full apartment review]