Apartment Ratings | Highlands at Alexander Pointe Ratings and Reviews

Highlands at Alexander Pointe: unprofessional and no customer service experience (Not Recommending)

2008-08-03T15:07:42-06:00

From pamayarivera@aol.com: I went in today 08/03/08 to inquire about a 2 br and 2br apt.We spoke to the lady with the blonde hair. My husband and I told her that it would be for Dec. or Jan. cause I was still in a lease. she told me she had nothing at ... [click to read full apartment review]

Highlands at Alexander Pointe: Great complex (Recommending!)

2008-06-09T23:37:42-06:00

From -Anonymous-: I was overall very happy. The management is nice and accommodating and always tried to work with me. The rent is little high but the apartments are huge, have beautiful bay windows and I even had an attached garage. The grounds are very green and the buildings are spaced out ... [click to read full apartment review]

Highlands at Alexander Pointe: IT'S O.K BUT SHOULD BE BETTER (Not Recommending)

2007-10-13T17:31:45-06:00

From -Anonymous-: THE NEW PROPERTY MANAGER IS DISRESPECTDUL, UNKEPT AND KIND OF DUMB FOUNDED BUT REBEKAH IS VERY SWEET AND HELPFUL. THE APARTMENTS ARE VERY NICE BUT THE MAINTENENCE SUCKS. THE GATES ARE ALWAYS BROKEN, THERE IS ALWAYS A BROKEN WASHING MACHINE, THE CAR WASH CENTER DOESN'T HAVE A WATER HOSE, AND ... [click to read full apartment review]

Highlands at Alexander Pointe: Not the best place to live, but okay (Recommending!)

2007-04-13T02:31:15-06:00

From -Anonymous-: My fiance moved in about 4 months ago...I practically live there myself and have definitely noticed some things that aren't so great. The appartment comes with hideous wall borders in the bathrooms and kitchen...not something a person in their 20's would like! Also, the carpet along with the kitchen and ... [click to read full apartment review]

Highlands at Alexander Pointe: 1 1/2 years (Recommending!)

2007-01-24T17:50:35-06:00

From -Anonymous-: I have lived here, in a lovely 2 bedroom apartment for over 1 1/2 years. I agree that the gates don't work (I suggested taking them out...they don't make it secure anyway, as they let in 3-4 cars per time) and that the office staff is pretty dense, but I ... [click to read full apartment review]

Highlands at Alexander Pointe: Terrible! (Not Recommending)

2006-12-04T18:16:12-06:00

From -Anonymous-: I currently live at the Highlands now. I created an account just to complain on here. The buildings are not maintained well and poorly constructed. The management is absolutely terrible. Our dishwasher and oven as broke and it's been MONTHS and still no one has fixed it, despite multiple service ... [click to read full apartment review]

Highlands at Alexander Pointe: this place is horrible (Not Recommending)

2006-10-17T12:17:32-06:00

From -Anonymous-: If you like the smell of mold horrible office staff then your more than welcome
If you like to come and speak with staff
but the doors locked and there stuffing there face than sure why not or how about a private property where you can enter from numerous places ... [click to read full apartment review]

Highlands at Alexander Pointe: Living here for 3 years (Not Recommending)

2006-10-01T10:16:51-06:00

From -Anonymous-: Do not move here. The apartments are nice but the incompetent and unfriendly staff do not make it a place you would want to call home.
Any problem that arises--gates, dog poop, irresponsible parking, litter etc. remains a problem for years. Complaining does nothing.
Will be happy when I can ... [click to read full apartment review]

Highlands at Alexander Pointe: Great place to call home (Recommending!)

2006-09-25T13:32:11-06:00

From bbeardnc@yahoo.com: I lived here for 12 months until my son left to study in Japan. The staff members are all very helpful and resposive. I never had to ask for anything twice. The security gate has not been functioning correctly and that would be my sole complaint. I had a small ... [click to read full apartment review]

Highlands at Alexander Pointe: Great Apartments - Everything Else is Horrible (Not Recommending)

2006-08-22T21:24:05-06:00

From jxier: The staff at this complex is incompetent, and the much touted security is a joke - for the 6 months we lived here the gate never worked. Yeah, don't let me get started about the dog poop either. Parking spaces were not adequate for facility. We did park one vehicle ... [click to read full apartment review]

Highlands at Alexander Pointe: Going on year number two at the Highlands..... (Recommending!)

2006-06-15T14:40:59-06:00

From DRock: I am a current resident of the Highlands, currently in a three bedroom. I am signing another lease for a two bedroom. The floorplans that the Highlands offers cannot be compared to anything else in the area. The prices are extremely reasonable as well. The laundry facilities have always worked ... [click to read full apartment review]

Highlands at Alexander Pointe: (Not Recommending)

2006-05-30T16:38:44-06:00

From -Anonymous-: I love the apartment except for the HORRIBLE office workers!!! They are rude and not very bright. This place needs to turnover some new staff quick! ... [click to read full apartment review]

Highlands at Alexander Pointe: (Recommending!)

2006-04-30T15:58:24-06:00

From gromit1039: ... [click to read full apartment review]

Highlands at Alexander Pointe: Office HORRIBLE! (Not Recommending)

2006-04-27T15:35:08-06:00

From swtyngstud22@yahoo.com: I tried to tour here three times in one day - every time I tried to go in, the office was not there. At one point, I saw a staff member coming in with her arms full of stuff. She walked right by my and shut the door and locked ... [click to read full apartment review]

Highlands at Alexander Pointe: DISCRIMINATED AGAINST! (Not Recommending)

2006-02-21T13:36:13-06:00

From -Anonymous-: I am a professional black female that just moved to Charlotte for my job at IBM.
Less than a month ago, was looking for an apartment in the university area, and I went to several communities to check out prices and floorplans. I went to the Highlands first, and it was ... [click to read full apartment review]

Highlands at Alexander Pointe: hate to be leaving (Recommending!)

2006-01-31T20:32:21-06:00

From -Anonymous-: i loved living here it was like a home rather than an apt. community. the staff is great and they go out of there way to help you with everything. i always felt safe and if i had a problem with the apt. i felt i could talk to them ... [click to read full apartment review]

Highlands at Alexander Pointe: I think it's great (Recommending!)

2006-01-25T10:18:57-06:00

From -Anonymous-: I have lived here for a long time. I guess about 3yrs now and out of all the other surrounding apts this one has been by far the best. Especially the safety aspect of the apartment. ... [click to read full apartment review]

Highlands at Alexander Pointe: Sorry to be leaving (Recommending!)

2005-12-28T16:24:32-06:00

From adrian_vancleave@hotmail.com: I have never been so happy with a living space, and I hate leaving this place. Maybe it was just our unit but we never had noise problems and the design is excellent. 2 Bedrooms upstairs and living, 1/2 bath, and kitchen downstairs with a garage below that. Well built, ... [click to read full apartment review]

Highlands at Alexander Pointe: Big Ripoff (Not Recommending)

2005-09-12T22:10:56-06:00

From buf0@aol.com: I lived here for 2 years after the managment changed it was all downhill. After I moved out was charged an obscene amount of money for a carpet that was already destroyed before I moved in. Not to mention leakypipes caused mold in the downstairs bathroom the staff "covered it ... [click to read full apartment review]

Highlands at Alexander Pointe: The worst apartments in Charlotte (Not Recommending)

2005-08-23T22:45:04-06:00

From -Anonymous-: This place if full of degenerates. There's constant loud music, vandalism, and illegal parking.
This is for the extreme low-class. ... [click to read full apartment review]

Highlands at Alexander Pointe: A Blast from the Past (Not Recommending)

2005-08-09T14:58:22-06:00

From -Anonymous-: These aparments are some of the best in the University but beware of the Hollywood "high school cheerleading squad" running the place. If you are not in their little "clique" then they will shamelessly try to walk all over you. They are very sweet when they first meet you but ... [click to read full apartment review]

Highlands at Alexander Pointe: nice for university area (Recommending!)

2005-05-12T23:45:15-06:00

From -Anonymous-: weve lived here since august...its nice but it has its flaws as where anywhere else. But its about one of the safest I think. Our door doesnt get shut all the way sometimes and can be left open all day and nothing happen. havent heard of any car break-ins or ... [click to read full apartment review]

Highlands at Alexander Pointe: Poor management (Not Recommending)

2005-05-08T23:08:19-06:00

From highlandmgmt: The apartment complex was nice when I first moved in about 2 years ago. I enjoyed the great floor plans and the garages. Unfortunately, that is where the positive comments cease. The first manager when I moved had the "smarts" of a brick wall. After having more than a few ... [click to read full apartment review]

Highlands at Alexander Pointe: Managment changes frequently (Not Recommending)

2005-04-27T14:49:28-06:00

From highlandsbad: This has been a great place to live until current managment has come in and changed the parking issue which was never a problem before. If you plan on inviting people over at night you better plan on them getting a ticket or even towed. The current managment (4/27/05) is ... [click to read full apartment review]

Highlands at Alexander Pointe: Moving out ASAP (Not Recommending)

2005-01-29T12:34:03-06:00

From -Anonymous-: Construction sucks, my walls were built crooked. Mgt. tries to make $$$ by sending out notices to fine everyone who has pets even if you pick up your pet waste. Parking is horrible and you get notices on your car that are stuck to your windshield and impossible to take ... [click to read full apartment review]

Highlands at Alexander Pointe: So far so good... (Recommending!)

2004-09-10T00:00:00-06:00

From -Anonymous-: I've been here since March and have no complaints yet. The gates have been broken a lot, but that doesn't bother me much. I don't think people should be worried about crime because of the gates - even if they worked, people can still just walk past them and get ... [click to read full apartment review]

Highlands at Alexander Pointe: I Like It Here (Recommending!)

2004-09-10T00:00:00-06:00

From -Anonymous-: It's weird to hear people say that the maintenance isn't good and the management is poor. The office staff is one of the main reasons I moved here. I've been here about 4 months and out of all of the places I've ever lived, this has got to be the ... [click to read full apartment review]

Highlands at Alexander Pointe: Absolute WORST apartment complex to lease with (Not Recommending)

2004-08-26T00:00:00-06:00

From -Anonymous-: Maintenance NEGLECT after reports of leaking ceilings, soaking carpet leading to mold and mildew issues.

Incredibly rude staff who is clearly NOT there to service their customers.

***Gave the master key apt buildings to an OUTSIDE VENDOR who didn't know where to make their delivery. Two men from this outside company proceeded ... [click to read full apartment review]

Highlands at Alexander Pointe: This will do (Recommending!)

2004-08-08T00:00:00-06:00

From -Anonymous-: I am a current tenant, and all in all Im happy I live here. I will say that most of the complaints that have been registered are legit (Gates never work, dog poop is commonplace, parking situation is rather obnoxious, staff seems to have better things to do than deal ... [click to read full apartment review]

Highlands at Alexander Pointe: If you like dog crap everywhere move here (Recommending!)

2004-07-06T00:00:00-06:00

From IHateDogs: If you like people who crank up their boom cars at 10:00AM on Sundays (which I love) and dog crap covering every square inch of grass in site (and some sidewalk) then move here.

The entrance gate is ALWAYS broken and the trash bin is ALWAYS overflowing.

You get shafted into ... [click to read full apartment review]

Highlands at Alexander Pointe: GREAT Place To Live! (Recommending!)

2004-03-30T00:00:00-06:00

From -Anonymous-: I really enjoy living here. The grounds are always kept nice and maintenance is always quick and respond to everything.
The office staff has recently changed and I think they are great. They have never been anything but nice to me and are very personable. Excellent customer service skills. The ... [click to read full apartment review]

Highlands at Alexander Pointe: NOT FIT for Saddam Hussein!!! (Not Recommending)

2004-03-06T00:00:00-06:00

From -Anonymous-: Rates were way over priced.
Aparmtents were nice with attached garages.
Staff Just Plain Rude; Running the property like a prison camp.
Parking Sucks, people park all over the place.
... [click to read full apartment review]

Highlands at Alexander Pointe: do not move in!!!!!!!!!!!!!!!! (Not Recommending)

2003-11-23T00:00:00-06:00

From -Anonymous-: Parking parking parking!!!!!!!!! People park anywhere they want. I have complained to the office so many times about parking and nothing is done. Sometimes it´s all I can do to get out of my garage. Absolutely horrible. I have reported problems that need to be fixed and they still haven´t ... [click to read full apartment review]

Highlands at Alexander Pointe: Don´t Move In! (Not Recommending)

2003-10-31T00:00:00-06:00

From -Anonymous-: We moved here in July, and we have put up with a band that practices in the middle of the night. And the bad thing is that it is usually quieter than the drunken college kids yelling in the middle of the night. Office staff isn´t very friendly, and they´re ... [click to read full apartment review]

Highlands at Alexander Pointe: awesome place to live! (Recommending!)

2003-10-10T00:00:00-06:00

From -Anonymous-:
the office staff is great ! very helpful and always polite ....... they have so many floorplans to choose from so thats cool
i love it here and i definately recommend the highlands to anyone looking for a nice quiet community in a great location ... [click to read full apartment review]

Highlands at Alexander Pointe: Think Carefully Before Moving (Not Recommending)

2003-10-08T00:00:00-06:00

From -Anonymous-: Very rude office employees. No parking at all, or too much on all streets (and double parking). Trash overflows frequently, no appreciation/consideration for special needs (even when asked repeatedly). This si not a place that I would chose to live in again, can´t wait until my lease is up! (Wish ... [click to read full apartment review]

Highlands at Alexander Pointe: Great! (Recommending!)

2003-10-06T00:00:00-06:00

From -Anonymous-: I moved in about 2 months ago when a friend of mine recommended the complex. I have really liked it so far. I word downtown, and it is true that there are a lot of UNCC kids in the complex, but they are very nice and not loud. The garages ... [click to read full apartment review]

Highlands at Alexander Pointe: NICE COMMUNITY,LOVE MY GARAGE (Recommending!)

2003-09-22T00:00:00-06:00

From -Anonymous-: I LOVE MY ATTACHED GARAGE. PARKING IS NEVER A PROBLEM SINCE I HAVE A GARAGE, MOST ALL APARTMENTS DO. THE APARTMENT IS NEW AND THE NEW STAFF IS VERY FRIENDLY! ... [click to read full apartment review]

Highlands at Alexander Pointe: Way Overpriced, Rude Employees, no parking (Not Recommending)

2003-09-11T00:00:00-06:00

From nitecow: Rent there is out of control, due to the location. Bad construction, came with holes in the walls (in weird places), that never were fixed. The office has lost 2 packages from mine and on top of that are just rude. Never any parking avaiable and they tow cars. ... [click to read full apartment review]