Apartment Ratings | ALARA Cool Springs Ratings and Reviews

ALARA Cool Springs: (Not Recommending)

2009-10-26T15:19:02-06:00

From -Anonymous-: OMG its the worst place ever! Im not kidding...everyone who works in the offices are HUGE BITCHES and they treat you like shit! They decided to pave their perfect little parking lots last week so i moved my car to a different building and since im on bedrest and dont ... [click to read full apartment review]

ALARA Cool Springs: Great Location (Recommending!)

2009-10-13T17:08:18-06:00

From -Anonymous-: I've been a resident for several years and love the location of my home. Being single - I have everything I need from feeling safe, great maintenance, accomadating staff and Cool Spring Mall/Shopping. I love it! ... [click to read full apartment review]

ALARA Cool Springs: RENT AT CAUTION (Not Recommending)

2009-09-01T14:40:56-06:00

From -Anonymous-: Very disappointed in this place. The difference between the model I was shown and the actual unit I was given was vast. Shoddy workmanship all over the apartment with cabinets, doors, etc. Holes in closets and cabinet walls allowed for mice to ruin furniture and clothing. The staff was in ... [click to read full apartment review]

ALARA Cool Springs: Worst Experience with Management / Overpriced (Not Recommending)

2009-08-06T18:05:46-06:00

From DS77: I have lived here for a year. The management is very robotic and insensitive (Specially Teresa). Small apartments whic is overpriced. 1. My bedroom didnot have cable service even after complaining, 2. Will come and clean fire-places/exteriors with very less warning, and then fine you if you dont make arrangements3. ... [click to read full apartment review]

ALARA Cool Springs: Sloppy response- Bad maintenance (Not Recommending)

2009-02-14T08:57:59-06:00

From satyadev: I have been living here for a while and never noticed that the office staff ever worked on my complaints. Once my apartment flooded and the carpet was wet, Got the help after 2-3 days with my apartment stinking from wet carpet. Complaints were never taken care, Apartment's look good ... [click to read full apartment review]

ALARA Cool Springs: blah. (Not Recommending)

2008-06-25T05:03:01-06:00

From -Anonymous-: just not worth the cost... ... [click to read full apartment review]

ALARA Cool Springs: Bad Start (Recommending!)

2008-01-04T17:34:18-06:00

From -Anonymous-: We moved in, in December. Have had several maintenance issues. Cable was not hooked up in bedroom. They had to run a cable under our carpet to get it to work. Our hot water heater was broke when we moved in. Took 3 days to get it fixed. Counter tops ... [click to read full apartment review]

ALARA Cool Springs: Keep Away (Not Recommending)

2007-10-11T12:44:14-06:00

From -Anonymous-: I have been here several months now. I was hoping things would get better as time passed. My apartment was dirty when I moved into the unit. I reported this to management immediately. It took over 2 weeks to begin getting the issues addressed. There were many things that were ... [click to read full apartment review]

ALARA Cool Springs: Courteous & Helpful Office Staff. Nice place! (Recommending!)

2007-07-13T15:24:07-06:00

From blueliner: I'm not sure why there are others who say they do not like Alara, but I think the office staff are very nice. When I went over there in May, Dee was the one who helped me pick my apartment & she was the one who showed me around and ... [click to read full apartment review]

ALARA Cool Springs: Another Review done by Alara themselves (Not Recommending)

2007-07-11T17:00:45-06:00

From -Anonymous-: First off writing your own review well that is just wrong. The truth is the people that work in the office are not nice. As for name dropping I guess those people are getting bad feedback from residents and Cindy is trying to change that. It didn't work. And as ... [click to read full apartment review]

ALARA Cool Springs: Friendly & Courteous Office Staff. A (Recommending!)

2007-07-11T14:07:41-06:00

From -Anonymous-: I personally thought that the office staff were very nice, courteous, professional, and helpful. Those are big points in my book. Dee was the one that assisted me and showed me around the property and helped me choose my apartment. She is very knowledgeable and was easy to get along ... [click to read full apartment review]

ALARA Cool Springs: Hot!!! (Recommending!)

2007-07-10T14:35:42-06:00

From -Anonymous-: I'm not sure about the service, but the manager is an angel! Very hot also... ... [click to read full apartment review]

ALARA Cool Springs: Big Thank You's! (Recommending!)

2007-07-05T11:05:44-06:00

From charlene.banks@nissan-usa.com: My name is Charlene and I have lived here at the Alara's for almost a year now. I relocated with Nissan from California and I have to admit, although it was a culture shock and HUGE adjustment with a lot of negatives, living at the Alara's was one of the ... [click to read full apartment review]

ALARA Cool Springs: Nosiey Neighbors (Recommending!)

2007-03-27T21:32:46-06:00

From newbie2007: I have only lived here at Cool Springs for 3 months but I am very satisfied. I had trouble with my neighbors being a bit loud and I was shocked to here from the manager herself. I do not recall her name but she was very nice to work with. ... [click to read full apartment review]

ALARA Cool Springs: Not a good place to live Beware (Not Recommending)

2007-07-11T17:07:57-06:00

From -Anonymous-: As for all the great comments you may have read, please keep in mind they were not honest. Those comments were coming from either the Alara office staff or friends they know. I am a resident and I can tell you that living here and trying to get anything ... [click to read full apartment review]

ALARA Cool Springs: What? (Recommending!)

2007-02-21T16:32:22-06:00

From -Anonymous-: Reading the previous commonets, someone says that no one at alara ever goes out of their way to help. Tell me then, is that why the office staff was outside in the snow on Feb.14 handing out heart-shaped donuts and orange juice to people? I would say this is going ... [click to read full apartment review]

ALARA Cool Springs: Very Unhappy at Alara (Not Recommending)

2007-02-17T07:07:34-06:00

From -Anonymous-: I would like to say that if there is one thing I cannot stand its liars. That is what the office staff and maintenance portray at Alara. They will act very friendly and as though they were trying to help but in the end it was just a phony gesture. ... [click to read full apartment review]

ALARA Cool Springs: Thank you! (Recommending!)

2007-02-14T10:07:14-06:00

From stella17: I wanted to say thank you to the girls from the office who gave out donuts and orange juice this morning. I really appreciate your kindness, especially in the cold weather! Happy Valentine's Day to you too! ... [click to read full apartment review]

ALARA Cool Springs: (Recommending!)

2007-01-26T22:29:22-06:00

From -Anonymous-: It appears as though some of these reviews were written by people that do not have a life. Alara Cool Springs is a great place to live. I have lived here 6 years in 2 different apartments and I love it. I have had issues in the past that were ... [click to read full apartment review]

ALARA Cool Springs: Very happy! (Recommending!)

2007-01-24T16:21:51-06:00

From -Anonymous-: I have lived here for 3 1/2 years, and have never once been dissatisfied! The office staff is professional and the maintenance staff is fantastic. I would recommend this property to anyone. I also love this area, you can't beat it! ... [click to read full apartment review]

ALARA Cool Springs: How pathetic. (Not Recommending)

2007-02-17T07:14:21-06:00

From -Anonymous-: It is Obvious that Alara Staff is writing their own reviews and your right how pathetic. It would be nice to see the office staff actually working at correcting problems and stop being so lazy. I mean it is like pulling teeth for maintenance to even get a message and ... [click to read full apartment review]

ALARA Cool Springs: Management / Problems??? (Recommending!)

2006-12-26T17:47:28-06:00

From Luther33: The new manager is fantastic, professional and honest. If you have a problem, contact her, it always works for me? I see some of these hurtful posting and tend to "bite my lip"! Get a life and count your blessings. ... [click to read full apartment review]

ALARA Cool Springs: Like Heaven (Recommending!)

2006-10-16T13:28:15-06:00

From LikeHeaven: As I have read these reviews I am shocked! I have lived here at Cool Springs for 5 years and it is like heaven. I think that people are so critical and should stop to think about what these workers do for us. This is our home, but these people ... [click to read full apartment review]

ALARA Cool Springs: Maintenance... Where are you??????????? (Not Recommending)

2007-02-17T06:37:31-06:00

From -Anonymous-: If you are looking for a place where all your needs are met then forget Alara Cool Springs.The Maintenance is horrible. They will do just about anything to get out of fixing things.

With the prices that Alara charges to rent here, Maintenance should never be a problem. If Maintenance ... [click to read full apartment review]

ALARA Cool Springs: BEST PLACE IN FRANKLIN (Recommending!)

2006-09-14T21:20:34-06:00

From scbandco: We moved into Alara Cool springs about a month ago and we are very happy. My wife and I searched everywhere and we were most pleased with this Apartment Complex. We have had no problems and the entire staff seem very professional. My wife stops in frequently to talk to ... [click to read full apartment review]

ALARA Cool Springs: Hell Hole! Do not rent here!!! (Not Recommending)

2006-09-07T00:00:51-06:00

From -Anonymous-: I would like to make a few comments about where I am living. I am currently renting a one bedroom apartment at the property Alara Cool Springs with my husband in Franklin, TN. I have to say this is the worst place I have ever rented from. The maintenance is ... [click to read full apartment review]

ALARA Cool Springs: Great custmer service (Recommending!)

2006-09-06T12:27:29-06:00

From -Anonymous-: There has been a lot of transition in the office staff; however, the change appears to be for the good. I have not had any trouble being able to speak directly with the new manager and have had my issues resolved upon the first request. This was not the case ... [click to read full apartment review]

ALARA Cool Springs: Just signed up for another year (Recommending!)

2006-09-02T16:58:58-06:00

From -Anonymous-: I have lived here for 1 year and I love it. I just signed a lease for another 12 months. True enough in the past I did not feel welcome in the office and tried my best to stay away. I did however love my apartment and felt that I ... [click to read full apartment review]

ALARA Cool Springs: Office Staff & Maintenance Could Care Less... (Not Recommending)

2006-08-28T23:28:38-06:00

From -Anonymous-: If you are interested in moving to an apartment that actually cares about their tenants then skip Alara Cool Springs. The girls in the office are too young to understand what real customer service is and they act so immature a horrible. The maintenance goes without getting done. Donﾀﾙt bother ... [click to read full apartment review]

ALARA Cool Springs: New Staff (Recommending!)

2006-08-21T13:17:29-06:00

From -Anonymous-: This afternoon I went to do my laundry and found the water was off after I put my money and detergent in the washer. I went to alert the staff who informed me flyers were placed on the doors... I literally am here 24 hours a day because my office ... [click to read full apartment review]

ALARA Cool Springs: A lot of work needs to be done on office attitude! Neighbors seem to lack the same kindness towards each other. I guess they are taking a bad queue from the office. (Recommending!)

2006-08-13T05:04:27-06:00

From -Anonymous-: I live at Alara Cool Springs, and for the most part I like living here. But I do not agree that every complaint is answered immediately or even at all. The office staff are moody, snotty, and rude and often make you feel that you are lucky to be living ... [click to read full apartment review]

ALARA Cool Springs: LIVED HERE 3 YEARS NOW AND LOVE IT! (Recommending!)

2008-07-17T08:45:58-06:00

From -Anonymous-: I HAVE LIVED IN ALARA COOL SPRINGS FOR 3 YEARS NOW...BEST APARTMENT COMPLEX IN THE AREA...IF YOU ARE UP TO NO GOOD, DON'T COME HERE, THIS IS NOT YOUR STOP.DARCEY, BRAD, AMANDA, CHRIS AND THE REST OF THE STAFF ARE ALL GOOD PEOPLE THAT HAVE RESPONDED TO EACH AND EVERY ... [click to read full apartment review]

ALARA Cool Springs: NEVER again! (Not Recommending)

2006-02-12T16:32:04-06:00

From -Anonymous-: i would never live here again. the staff was definitely what made me hate this place. they were rude and snobby. by they way they all looked, they had no reason to act that way--a bunch of gorillas with no clue as to how to run a business. also, the ... [click to read full apartment review]

ALARA Cool Springs: Unmatched Excellence! (Recommending!)

2005-08-31T22:16:17-06:00

From CH2005: I toured every apartment complex in the Franklin area before I rented at Alara Cool Springs. Let me tell you, nothing out there matches it, not even the other Alara apartments. It's a given that office staff is incredibly friendly towards shoppers, but when you're a resident, it'll feel like ... [click to read full apartment review]

ALARA Cool Springs: Best place EVER! (Recommending!)

2005-08-26T13:45:14-06:00

From -Anonymous-: I moved to Nashville 3 1/2 years ago and I had the privilege of residing at ALARA Cool Springs for my first 2 1/2 years here. It was a true pleasure living there. The only reason why I left is b/c I got married and moved into my husband's house. ... [click to read full apartment review]

ALARA Cool Springs: (Not Recommending)

2005-02-24T17:20:04-06:00

From -Anonymous-: Went there to inquire about rates and got the most uncustomer service like welcome. Rep basically wrote the rates on the card and gave it to me. No tour offered. If this is what it's like to live there, no thanks !!! ... [click to read full apartment review]

ALARA Cool Springs: Extremely friendly staff. (Not Recommending)

2005-02-09T19:53:08-06:00

From yankeegirl: My husband came to Franklin first, while I finished up the closing on our home out of state. He was impressed with the apartment and the staff. When I arrived, he suggested that I go meet the team. We went in together and I was a bit surprised at how ... [click to read full apartment review]

ALARA Cool Springs: Very nice place (Recommending!)

2005-01-31T19:15:29-06:00

From -Anonymous-: My overall experience was very good. In part I made 'personal friends' with the office staff. They took great care of me. It doesn't hurt my feeling for the female staff to flirt and come on to me. Female residents do not suffer either, the maintenance staff at Alara Cool ... [click to read full apartment review]

ALARA Cool Springs: Great service! (Recommending!)

2004-10-25T10:20:17-06:00

From -Anonymous-: We have lived at Alara for 1 1/2 years while building a house. The office staff and maintenance have been excellent and very helpful. MayMay (in the office) is very professional, helpful, and focused on quality client service. She is a true gem!

If you are looking for an apartment ... [click to read full apartment review]

ALARA Cool Springs: (Recommending!)

2004-09-01T00:00:00-06:00

From snaviwala@charter.net: ... [click to read full apartment review]

ALARA Cool Springs: FYI Warning (Not Recommending)

2004-07-31T00:00:00-06:00

From -Anonymous-: I lived in these apartments when it was called the Jefferson at Cool Springs. The reason its not that anymore is because they didn't want anything to do with the way things were constructed. My apartment building burned because of poor construction. We left, The Jefferson name left, and you ... [click to read full apartment review]

ALARA Cool Springs: Unsafe Construction, Insects are TERRIBLE!!! (Not Recommending)

2004-03-26T00:00:00-06:00

From -Anonymous-: While I really liked the floor plan layout, the internal construction (what you don´t see) is awful. The chimneys are NOT grounded (due to it not being code to do so in TN) and so the flus act like lightning rods during electrical storms. Also, this apartment complex has had ... [click to read full apartment review]

ALARA Cool Springs: Management Lies (Not Recommending)

2004-03-25T00:00:00-06:00

From -Anonymous-: I had come up a full month from another city to look for an apartment and heard the Cool Springs was a great place. I was happy with the visit with one of the people at the office and we saw a great apartment, clean grounds and we could have ... [click to read full apartment review]

ALARA Cool Springs: Great Location/Great Community (Recommending!)

2003-10-10T00:00:00-06:00

From -Anonymous-: This apartment development is conveniently located within a long walk/very short drive to one of the major shopping malls in Middle Tennessee, numerous restaurants, Walmart Super Store, three supermarkets (Krogers, Harris Teater, Wild Oats) and an entrance/exit to Interstate 65.

The apartments are unusually large and a large staff handles renters ... [click to read full apartment review]

ALARA Cool Springs: READ THIS PLEASE (Recommending!)

2003-09-27T00:00:00-06:00

From alaracoolsprings: As you may or may not know, AptRatings.com does not guarantee the reliability of the claims made toward the apartment communities on this site. Therefore, anybody can anonymously place anything on this site without having to back it up. This goes for competitors, enemies of employees, etc. When you are ... [click to read full apartment review]

ALARA Cool Springs: Exceptional community, great management & Staff (Recommending!)

2003-09-25T00:00:00-06:00

From totallysatisfiedrenter: I have just relocated to the Chicago area, after having lived at Alara Cool Springs in Franklin, Tn for 2 1/2. If you´re looking for a renatl community that looks good, is kept well, has a responsive staff and a terrific Community Manager, this is the place. I reccomend it ... [click to read full apartment review]

ALARA Cool Springs: Great Place to Live (Recommending!)

2003-09-05T00:00:00-06:00

From -Anonymous-: My family and I haved lived in a 3-bedroom apartment at Alara Cool Springs for nearly three years,now, and we have had a wonderful experience. We jokingly say we live at a resort! The pool, the grounds and the property (in general) have always been kept looking immaculate.

Anytime we have ... [click to read full apartment review]

ALARA Cool Springs: Review of Current Resident (Recommending!)

2003-06-12T00:00:00-06:00

From -Anonymous-: ALARA is a great place to live. Some people that have reviewed it here say the management is bad. I have not had any bad experiences with them so far. The location is wonderful. I travel to downtown for work in an average of 30 minutes. It is less than ... [click to read full apartment review]

ALARA Cool Springs: POOR Office Staff/Customer Service! (Not Recommending)

2003-04-16T00:00:00-06:00

From -Anonymous-: Every time I visit the office, I am never greeted pleasantly. Only one person on staff ever seems to take her job seriously ﾗ most act as though any office visit is an interruption to their personal schedule. In short, they could use repeated lessons in customer service. I will ... [click to read full apartment review]

ALARA Cool Springs: bad placement of tenets (Not Recommending)

2003-02-16T00:00:00-06:00

From -Anonymous-: After living here for over a year and paying over $1300 it would be nice to have people living next to me that were not party animals. They run up and down the stairs at all hours of the day and night, when I talk to the office staff I ... [click to read full apartment review]