Apartment Ratings | River Oaks Ratings and Reviews

River Oaks: (Not Recommending)

2009-05-19T16:59:42-06:00

From -Anonymous-: Not happy with the complex in comparison to the price of rent. The maintenance service is not responsive and sometimes the repair is never done. ... [click to read full apartment review]

River Oaks: Wish we could stay FOREVER! (Recommending!)

2009-02-25T08:12:50-06:00

From sands711: My family and I have had the wonderful opportunity to live here at Alara River Oaks for a year and a half. While the apartment buildings are beautiful and well built, the real treasure is in the staff. Jennifer, the manager at the complex and Carrie, the assistant manager, are ... [click to read full apartment review]

River Oaks: Wonderful staff and beautiful apartments (Recommending!)

2008-11-12T15:53:14-06:00

From tnactivist: I recently moved to Alara River Oaks in October. I had lived in a nightmare of a community and was expecting the same attitude at all apartment complexes. I could not believe what happened when I met Mandy and Jennifer. They both went out of their way to help me ... [click to read full apartment review]

River Oaks: Do Not Live Here (Not Recommending)

2008-11-07T22:22:32-06:00

From -Anonymous-: I would not suggest living here. Apartment looks nice at move in and after that don't expect anything to be done correctly. Anything that goes wrong in your apartment is often your fault. The roofs have recently leaked in some of the apartments. They are not doing general maintenance to ... [click to read full apartment review]

River Oaks: Great apartment home! (Recommending!)

2008-06-25T12:08:45-06:00

From -Anonymous-: I have lived in Alara River Oaks for two years.I have lived in two other apartment complexes inFranklin but this is my favorite thus far. Thestaff has always been friendly to me and we arealways taken care of. When we moved in our carpetwas brand new in the other apartments ... [click to read full apartment review]

River Oaks: We Are Here To Help! (Recommending!)

2008-02-11T10:06:00-06:00

From -Anonymous-: My name is Jennifer and I am the Manager of ALARA River Oaks. I am writing in response to the comment posted on 2/6/08. Yes, we have been having issues with the hot tub for approximately two weeks now. Unfortunately, it has not been an easy task trying to locate ... [click to read full apartment review]

River Oaks: Tired of the lack of service (Recommending!)

2008-02-06T18:14:19-06:00

From -Anonymous-: I've lived here for almost nine years. Lately the management has been very substandard. I can normally ignore the little things they, Alara, have screwed up since they bought the complex about three and a half years ago since I quit using most services like the laundry area and bought ... [click to read full apartment review]

River Oaks: Long time resident (Recommending!)

2008-01-04T11:46:32-06:00

From maggie@mircweb.com: I have lived at Alara River Oaks for going on 4 years now. Every maintenance issue that I have had (few that they are), the staff has responded in a prompt manner, one being on a Sunday afternoon. Recently I had a minor neighbor issue and it was addressed immediately ... [click to read full apartment review]

River Oaks: Simply Superior Service! (Recommending!)

2008-01-04T11:07:21-06:00

From -Anonymous-: I would like to respond to the derogatory comment written and posted on 1/4/08. My name is Jennifer and I am the Property Manager of ALARA River Oaks. We strive to make sure that each and every resident is as comfortable as possible in their apartment homes. We have a ... [click to read full apartment review]

River Oaks: Not worth the headache (Not Recommending)

2008-01-04T09:35:29-06:00

From -Anonymous-: I pay $825 for a one bedroom and a carport. You would think that you would get treated really well for this price, but you don't. I have had so many problems with this place and management seems to not care. I swear it's like a bunch of monkeys are ... [click to read full apartment review]

River Oaks: Live Elseswhere! (Not Recommending)

2007-08-24T20:49:35-06:00

From kbd494: This apartment complex has gone through a lot of changes. The quality of service is going down. The apartment management shows disrespect towards the tenants. She seems to be more concerned about keeping her position with corporate than her tenant's best interest. It has not always been this way. The ... [click to read full apartment review]

River Oaks: (Not Recommending)

2007-05-07T13:17:48-06:00

From -Anonymous-: I agree. I have lived at Alara River Oaks for several years and once corporate came in everything changed and not for the better. The only girl the office that doesn't act snooty is Shelly. She is very down to earth and helpful. She really seems to care. When Brad ... [click to read full apartment review]

River Oaks: BEST PLACE IN TOWN (Recommending!)

2007-02-22T11:18:58-06:00

From magjeff@bellsouth.net: I am a current resident of Alara River Oaks going on my 4th year here.

Absolutely LOVE THE PLACE! Darcy, the new manager is GREAT! Teresa has always been outstanding.

The maintenance crew is second to none. Ariel is efficient beyond words! I had a broken pipe on my water heater on ... [click to read full apartment review]

River Oaks: Former resident agrees with management (Recommending!)

2007-01-19T17:34:28-06:00

From lholley6969@yahoo.com: I agree completely with the manager at Alara River Oaks. I am a former resident of Alara, and former not by choice,but other circumstances I had to move,and regret every minute of it. I lived at Alara River Oaks for almost 3 years this was the best experience anyone can ... [click to read full apartment review]

River Oaks: I loved this place (Recommending!)

2006-08-13T10:17:51-06:00

From -Anonymous-: This complex was great. It was new, quiet and clean. I lived here for four years, first in the small one bedroom and then in the larger one bedroom. I especially love the floorplan of the large one bedroom. If I had not moved out of state, I would still ... [click to read full apartment review]

River Oaks: (Recommending!)

2006-06-29T18:48:55-06:00

From alarariveroaks1: I am the property manager here at ALARA River Oaks and would like to take the time to address the last concern posted.

It troubles me to hear that you are not satisfied with our maintenace crew. I would like to apologize that we have not corrected your concern in a ... [click to read full apartment review]

River Oaks: Poor Maintenance Quality (Not Recommending)

2006-06-22T21:53:27-06:00

From -Anonymous-: Professional maintenance here is amateurish, almost non-existent. We've requested maintenance to our toilet on four separate occasions (leaky wax floor seal), and despite our leaving rusty water on the floor in front of the toilet, it was wiped up each time, and we were told that the the maintenance crew ... [click to read full apartment review]

River Oaks: Not so much... (Not Recommending)

2006-05-30T22:14:26-06:00

From -Anonymous-: I used to look forward to other people coming to live here. I was a happy resident for over 3 years and then the new management took over. For the past year and a half the new mangagement has done litte more than lie and postpone any and everything they ... [click to read full apartment review]

River Oaks: GREAT PLACE (Recommending!)

2006-05-04T13:16:27-06:00

From mvalenti@hayescompanies.com: Aside from the norm....small amounts of noise...minor problems....this place is GREAT! My husband & I are going on 3 years here. We have THE BEST neighbors. Maintenance is on-grounds and have had 2 or 3 small requests which they handle immediately or very soon after. Asst. Property Mgr, Teresa is ... [click to read full apartment review]

River Oaks: We have enjoyed our stay! (Recommending!)

2006-02-13T11:41:10-06:00

From -Anonymous-: My husband and I have really enjoyed living at River Oaks. We have had no problems, except once when the ice maker broke, but maintenance was here that day. I love our apartment. While we're bummed that our rent will go up when we renew our lease, that can be ... [click to read full apartment review]

River Oaks: BEST PLACE EVER!!!!! (Recommending!)

2005-05-03T17:03:56-06:00

From -Anonymous-: My family and I have lived here for about 11 months and we absolutely LOVE IT!! It is the best place we have ever lived. The residents that we have met are so friendly. It is quite, beautifully landscaped and very family oriented. I would highly recommend it. The office ... [click to read full apartment review]

River Oaks: luv it (Recommending!)

2005-04-12T17:39:46-06:00

From -Anonymous-: I have lived here for about 3 months and I absolutely love it. Nice location,quiet community, very nice apartments, beautiful landscaping even a play yard for my pooch. The office staff are very helpful and friendly ladies. Although I haven't had any maintenance issues, I here that maintenance is the ... [click to read full apartment review]

River Oaks: Honeymoon is over (Not Recommending)

2005-03-24T12:56:50-06:00

From -Anonymous-: New Management have made some needed improvements in the landscaping and building maintenance, but the friendly atmosphere that once was a added value is slowly disappearing.

Recently converted over to monthly water billing, despite being told that we would not be charged for water until we renewed our lease. The water ... [click to read full apartment review]

River Oaks: What a difference management makes! (Recommending!)

2004-08-30T00:00:00-06:00

From -Anonymous-: The change in the community has been FANATSTIC! What a The landscaping is beautiful and the recent parties have been a lot of fun. we are especillay enjoying how beautful the pool has become with new furniture and flowers. It is great place to come home to! ... [click to read full apartment review]

River Oaks: anonymous (Recommending!)

2004-08-21T00:00:00-06:00

From -Anonymous-: We moved in before the new company took over and I don't know who wrote the charm is gone but they are sadly mistaken. The property and the grounds look 100% better. The new manager Shannon is so sweet and the maintenance supervisor does a great job. The people that ... [click to read full apartment review]

River Oaks: (Recommending!)

2004-08-09T00:00:00-06:00

From -Anonymous-: I have enjoyed living here. I would recommend getting on the second floor...I live on the first floor and I can always here the people upstairs walking and shutting drawers and doors etc. ... [click to read full apartment review]

River Oaks: The community is changing for the worse. (Not Recommending)

2004-08-01T00:00:00-06:00

From -Anonymous-: My boyfriend and I have been here for a little over two years. When we first moved in everyone that worked here (office staff, maintenance, groundskeepers) were wonderful and great to work with. They made this a very social community where everyone got to know their neighbors. There was always ... [click to read full apartment review]

River Oaks: Excellent place to live (Recommending!)

2004-07-21T00:00:00-06:00

From ghwbna@comcast.net: I have lived at River Oaks almost from the beginning, and have found it a superior place to live. The new management (Alara) has already greatly improved the complex, and I find them to be courteous, helpful, and very accommodating. I have seen much better resident relations with the new ... [click to read full apartment review]

River Oaks: the charm is gone (Not Recommending)

2004-06-15T00:00:00-06:00

From -Anonymous-: When my family moved in about 4 years ago it was terrific. We loved it up until recently. Ram bought the property and they fired the majority of the staff. The maintenance men that the tenants were very fond of are gone. The office staff are all corporate snobs and ... [click to read full apartment review]

River Oaks: Get what you pay for (Recommending!)

2004-05-27T00:00:00-06:00

From -Anonymous-: We have lived here for 4 years. We are on I think our 4th set of management, the latest along with completely new owner. River Oaks is now "sisters" with the Alara apartments in Coolsprings, and soon will be called Alara River Oaks. (Same owners)

I feel safe enough to ... [click to read full apartment review]

River Oaks: Great place to live. (Recommending!)

2003-12-29T00:00:00-06:00

From musicpal: My husband and I moved from another state and have lived here approx. 4 mos. We have both lived in a lot of apts prior to buying a house...and this is spectacular. The staff is outstanding and have responded immediately to all of our concerns. I feel very safe and ... [click to read full apartment review]

River Oaks: (Recommending!)

2003-11-03T00:00:00-06:00

From -Anonymous-: For the amount of rent, this community should be gated. It would add a whole lot of atmosphere to the place. Also I have been here four months and have not seen any type of pest control, there are lots of spiders outside. Also there are cheaper apartmetns in the ... [click to read full apartment review]

River Oaks: Very Pleasant Experience (Recommending!)

2003-08-21T00:00:00-06:00

From KentL14@aol.com: I actually was only here for 3 months, but overall it was a very pleasant experience. Residents and staff were both very friendly. Maintenance was quick to respond and it seems they have things running quite smoothly around here. I lived on the ground floor facing the woods and it ... [click to read full apartment review]

River Oaks: (Recommending!)

2003-01-06T00:00:00-06:00

From erinmcc: I have lived here for four years, and it is the best place if you are looking for good neighbors, well kept, great response and maintanence, staff, and everything else. You don´t feel like your in an apartment complex.

Talk about location! It is close to everything and about a 23 ... [click to read full apartment review]

River Oaks: (Recommending!)

2002-02-08T00:00:00-06:00

From -Anonymous-: ... [click to read full apartment review]

River Oaks: Nice Place (Recommending!)

2001-12-18T00:00:00-06:00

From Clown: The apartments are very nice and well kept. Pets are welcome. There is a dog walk around the outside of the complexes and a fenced in yard for the pets. Management is always very friendly and fast to help with anything you need. There are movie schedules for the kids ... [click to read full apartment review]