Apartment Ratings | River Oaks (formerly Jefferson at River Oaks) Ratings and Reviews

River Oaks (formerly Jefferson at River Oaks): Horrible staff, complete disreguard for residents who have signed a contract (Not Recommending)

2008-10-05T13:56:36-06:00

From -Anonymous-: When I went in, the staff was attentive, made many promises, and was generally congenial. After the deposit was made and contract signed, the staff lost all customer service give-a-damn. First, I was lied to about the balcony closet having a lock. A neighbor warned me of all of the ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Terrible staff and management (Not Recommending)

2008-09-13T14:07:26-06:00

From -Anonymous-: River Oaks has the rudest most unfriendly staff I have ever experienced. Apparently this is common here since my neighbors and friends have had the same terrible experiences. The security gates are always broken. Less than half of the machines in the gym have been broken for the entire year ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Just moved in (Recommending!)

2008-06-20T14:06:39-06:00

From -Anonymous-: I just moved in here and it has been great. The leasing process was simple, friendly, and easy. The apartments are beautiful and the location is great. The prices here were better than any of the surounding communities, and this was the nicest one. Overall I am loving my new ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Love it here (Recommending!)

2008-06-06T22:18:07-06:00

From -Anonymous-: I currently live at River Oaks on brodie and love everything about this place. The location is amazing, HEB right across the street, shopping blocks away. I also would like to say that the new manager is amazing. In fact, the whole staff here at River Oaks is amazing! The ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Great Place to live (Recommending!)

2008-06-06T22:21:04-06:00

From steds: I am a current resident at River Oaks and I have nothing but great things to say about living here. The staff is absolutley amazing! The manager Lori has really made the apartments look great. They just redid the pool and it looks perfect for the summer. The landscaping is ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Outrageous Expectations (Not Recommending)

2008-03-25T14:20:41-06:00

From -Anonymous-: Myself and 3 friends were looking to move into River Oaks, but on the day we went in to reserve an apartment we quickly changed our minds. The staff seemed nice, but they expected us to pay a 45 dollar application fee each, and another 200 dollar fee. They also ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Great Apartment Complex! (Recommending!)

2007-10-03T16:32:22-06:00

From lovethisspace77: From the first day that I moved in, the staff at River Oaks has been more than helpful. They have helped me in many difficult situations including a bad roommate that moved out unexpectedly mid-lease and finding me a new apartment to transfer to within the community. I am quite ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Nothing bad in this apartment. (Recommending!)

2007-06-07T03:13:16-06:00

From bogelo: I lived here for 2 years and I had no complaints whatsoever with the management. They did a fabulous job. Everything in this apartment was great, except for some tennants perhaps. The apartment size was huge (I lived in 3rd floor in 1 bedroom apt)!There were some car break-ins and ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Fairly happy, a little disappointed (Recommending!)

2007-06-07T13:46:37-06:00

From -Anonymous-: I just moved into these apartments and I have to say that I love the floorplan. The apartment feels gigantic with plenty of storage. I would also like to say that the buildings are beautiful on the outside. However, after the second night that I was there my car was ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Very nice place to live! (Recommending!)

2007-05-23T12:14:58-06:00

From chadsukibaber: My husband and I have lived here for a year and we are in the process of renewing our lease for another year. We must have moved in after the problems with bad management since we have never had problems with the staff and they have always been super nice ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): love it! (Recommending!)

2007-03-23T12:16:25-06:00

From -Anonymous-: I moved in a few months ago, and I don't think I'll ever leave. My apartment is gigantic! There is so much storage, I almost don't know what to do with it! The amenities are immaculate. The fitness center is the best in Austin! They even have a cool fire ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): River Oaks is a wonderful place to live! (Recommending!)

2007-03-15T20:20:32-06:00

From -Anonymous-: Beautiful apartments, phenomenal location (right across the street from the nicest HEB in Austin!), newly renovated work out room, pool, hot tub, security gates, cute mail house and awesome dog park - if you have a dog, please move here. We are all friends and hang out after work with ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Pretty happy here. (Recommending!)

2007-03-01T15:39:12-06:00

From -Anonymous-: I've only lived here for about 6 weeks but I like it here. Since I moved from a house in a subdivision, I thought it would be hard getting used to apartment living again, but this place isn't bad! I wonder if they changed office staff since the previous reviews, ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): the worst place in town (Not Recommending)

2006-07-04T04:44:15-06:00

From -Anonymous-: Do not live here, it is the worst place in Austin, and you will get rob by management and by the people breaking into the cars in the parking lot, if you like lossing money then live there. ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): If you can, live somewhere else!! (Not Recommending)

2006-06-08T11:38:13-06:00

From -Anonymous-: This apartment complex may boast a high rating in apartment rating magazines or even online but don't be fooled. The office staff, more namely the manager should be fired immediately. Rudest, Most unfriendly staff I have ever encountered. The apartment itself looked wonderful,with large spacious rooms, but the walls were ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Worst Experience ever! (Not Recommending)

2006-05-01T22:09:06-06:00

From -Anonymous-: The air conditioning in my bedroom never worked, nor my bathroom's air conditioning. The toilet seat cover was broken since the day I moved in. 5 outlets had no power. My car was broken into because the gates never worked. My roommates bathroom shook when the air conditioning kicked on. ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Cigerette Butt City (Not Recommending)

2006-04-30T11:54:04-06:00

From larry2: The place is filthy with cigerette buts in the entrances. During a new year's celebration in one of the buildings, the spray of crazy string remained in the 1st floor landing for a month!

The place in not well kept, that is a reflection of lazy management. They spend high dollar ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Bull$h1t Charges (Not Recommending)

2006-04-11T15:56:21-06:00

From -Anonymous-: Charge for portion of carpet replacement from normal wear and tear of carpet that was more than 3 years old prior to my moving in. When I confronted management about charges they became very agitated and defensive; like how could I be questioning these charges. They also charged for an ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): costly security gates never worked well (Not Recommending)

2006-04-02T21:43:36-06:00

From sguerrero: A new gate system was installed 6 months ago with a new system where the guest calls the apt/person to let them in. We were told that it was going to be a costly effort. Well, after installed, you try contacting a person and the phone numbers were put in ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Wish I still lived here (Recommending!)

2006-03-25T17:15:48-06:00

From -Anonymous-: I lived at River Oaks while I was going to school At Texas State and had to move north because of a job. I have not yet found a place up north that compares to River Oaks. I had an awesome 1 bedroom with vaulted ceiling for only $675. My ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Security Officer is a MOOCHER (Not Recommending)

2006-03-25T08:33:11-06:00

From -Anonymous-: The security officer on duty gets subsidized rent. With that in-kind payment his duties should be to keep the peace on the property. Instead, he takes the "payment for services" and refuses to do anything for the residents. It is very sad to see a TRAINED Law Enforcement Officer not ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): (Recommending!)

2006-03-08T15:29:31-06:00

From -Anonymous-: ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Quality staff (Recommending!)

2006-02-14T20:52:46-06:00

From gabe_flrs: Being a resident here at River Oaks apartments, I have had nothing but good expierences. Michelle Jones, my leasing agent, has giving me a real sense of belonging to the community. Her kindness and professionalism exceeds any standard. If your new to Austin or just want a great community to ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): you will be missed!! (Recommending!)

2006-02-04T16:36:05-06:00

From chrisbl_76: I recently heard about this website and was sad to read the most recent comments. Chill out people, you live in an apartment complex not the Ritz Carlton!! I have recently moved out of River Oaks and I must say this is the first time I've ever been sad to ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Illegal Water Submetering Charges (Not Recommending)

2006-01-30T19:52:48-06:00

From krisjam: After one year living here, the management announced they were going to increase the water bill to include the usage of others in the entire complex and their usage. Our Water bills Quardrupled!!

When tenants made an attempt to talk to management, they referred them to TCEQ and claimed that the ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Parking is a Nightmare (Not Recommending)

2006-01-29T10:41:33-06:00

From fairandequal: Parking at Riveroaks is a nightmare, you will not get a parking space at your complex if you arrive after 9pm.

It has been discovered that there are residents that violate the lease frequently by having long dragged out sleepovers by their friends/relatives/significant others and therefore the parking spaces are all ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Weary Workout (Not Recommending)

2006-01-29T09:28:45-06:00

From dbz1130: The exercise room at these apartments are substandard at best. The treadmills are always down, the TV's are never functional and when they function they don't have buttons or remotes to work them! The water jug you find most times, empty or neglected with bugs in it. And the exercise ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Lease violators welcome (Not Recommending)

2006-01-24T09:01:53-06:00

From -Anonymous-: At Riveroaks Noise voilations, dogs without leashes and mischief violations by neighbors are ok. When a tenant reports these the management tends to turn their heads. ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Substandard Pest Control (Not Recommending)

2006-01-23T15:41:04-06:00

From -Anonymous-: The Apt management does not offer good quality pest control. The company that is hired does not spray when they promise and when they do, they are not effective. Besides not being effective, they are not knowledgeable about safe pest control methods that are effective without putting tenants health at ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): So Sad To Read (Recommending!)

2006-01-11T22:47:20-06:00

From Sad-to-read: I would just like to say that I love living at RiverOaks and it has been fun living here. Everyone is sweet and always shows concerns and helps when they can. No, I don't agree with the person responding to all the responses but everyone is entitled to their opinions ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Enjoying my experience (Recommending!)

2005-10-17T13:27:03-06:00

From luckyu19: I've only lived at River Oaks for about 4 months but I can honestly say that it has been a wonderful experience thus far. I've lived in several apartments in the past and in some way or another they always turn out to be a nightmare. Something I can't handle ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Amazing Experience! (Recommending!)

2005-10-05T18:28:57-06:00

From benjaminrobertyoung@hotmail.com: River oaks is the first placed that i moved out of my parents house. I have now lived here for about a year and am not planning on moving any time soon. The office staff is primarily the reason that i have been loving my stay here. The staff is ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Missing you (Recommending!)

2005-09-30T04:44:06-06:00

From -Anonymous-: I was so sad to leave River Oaks when we did, we lived here in one of the first buildings that were built. I went in to the office and told them that they would find "fingernail marks down the hallway from my husband dragging me out towards the door" ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Hurricane Help (Recommending!)

2005-09-29T21:03:02-06:00

From -Anonymous-: I have to say that this apartment community has to be the best...my family & I needed a place to stay, not only a roof, but a place to call home, and they were there!!! We had nowhere to go when the hurricane hit New Orleans, but they were here ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Beautiful property (Recommending!)

2005-09-29T19:40:40-06:00

From -Anonymous-: I actually have to say that this property is beautiful, both from the street and interior wise. I finally called to inquire about this property when I drove by one day on my way to work. It was pleasant from the phone conversation straight up to my appointment and visit. ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Price to high (Recommending!)

2005-09-25T21:42:39-06:00

From -Anonymous-: I can't believe in a time like this that you would raise my rent. I have lived her for over 2 years and I just got a letter to renew my contract with you'll but you want to raise my rent. With what is going on in this world today ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Fond Memories (Recommending!)

2005-09-24T12:55:28-06:00

From -Anonymous-: My husband and I lived at River Oaks for 2 years. We moved to the northwest side of town after our 2nd lease with them was up because of the traffic between work and home.

During those 2 years, we did see changes. Some good, some not so good. Overall, ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Mis-informed (Recommending!)

2005-09-22T20:28:19-06:00

From -Anonymous-: I also have to say that I do agree with the previous comment...Lori (correct name), who is now the asst. manager...is absolutely wonderful! She has been at River Oaks for quite some time now. I am very pleased to see her get the promotion that was so well deserved! The ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Survey (Recommending!)

2005-08-29T23:15:27-06:00

From -Anonymous-: Well by far I do have to agree that this has been the best place to live but I do not agree with Laurie being the best by far. In fact I have to say that she is the one that you have to watch out for. She tells you ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Good experience at River Oaks (Recommending!)

2005-08-25T15:01:37-06:00

From -Anonymous-: Lived here for 13 months and thought it was pretty nice. But, there is an abundance of new apartments in Austin, and wouldn't say this ranks among the best, even for the money. The materials used inside are pretty shoddy, and maintenance was less than satisfactory. We had a problem ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): The Truth (Not Recommending)

2005-08-11T01:39:49-06:00

From -Anonymous-: I recently moved out of River Oaks. This was honestly one of the worst experiences of my life. I was new to Austin and only looked at a couple places. Unfortunately my wife liked River Oaks. I don't know who the manager is, but everytime I go to the office ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): You Have It Wrong (Recommending!)

2005-08-09T00:50:14-06:00

From -Anonymous-: I have lived here for over 2 years and it's not the manager it's the assistant manager who says she is the manager because I have had a similar problem and when I asked her who she was she said the manager and later I found out that she was ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Very Rude Manager (Not Recommending)

2005-07-28T14:43:10-06:00

From -Anonymous-: I lived at River Oaks for a little over a year and a half, it was a fairly pleasant experience. However, after I moved out, I called the Manager to discuss several fees they had charged me. This was obviously a sensitive subject for her as she started the conversation ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Great Place to Live (Recommending!)

2005-07-20T10:30:49-06:00

From -Anonymous-: I have lived at River Oaks for over 4 years and have loved it especially the past 2 years. It is a very good place to live and I have no complaints. The staff is wonderful and I love living here. Signed Vera Green ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Filthy and Smelly, Office Staff unfriendly (Not Recommending)

2005-06-30T18:32:14-06:00

From -Anonymous-: We stayed in this complex at a spacious 3/2 unit for a month during our transtion to Ausin while finding a house. We couldn't wait to get out! The first day we moved in, we went to the office to let them know we are in. At that time we ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Awesome place to live! (Recommending!)

2005-05-17T16:19:15-06:00

From austinitealways: I lived in River Oaks for about a year and a half and only moved because I got a job out of state. The place offers a pretty large apartment for a pretty good price (you should ask about any deals and/or specials they might have). I couldn't find anything ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): I like it here....... (Recommending!)

2005-04-18T15:35:17-06:00

From elleninaustin@austin.rr.com: I moved here from Spyglass and was very happy to see the assit manager Kim here. There has been some parking problems and minor problems with neighbors but people here are nice to each other and the management has been responsive.

I wish that the dog owners would pick up after ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): Great Place to Live (Recommending!)

2005-03-16T23:27:23-06:00

From am1048: The staff is really good to me. Whenever I ask for something I get my answer right away and they are very nice when I walk in. Always smiling and the decorations all the time look really good and inviting. I love living at the complex and I am glad ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): anon (Recommending!)

2005-03-16T08:59:44-06:00

From -Anonymous-: I have lived in River Oaks for almost a year and have been pleased with this complex. The reports about the staff are dead on. They know you on a first name basis and are courteous and helpful. I have only had one maintenance issue and it was resolved in ... [click to read full apartment review]

River Oaks (formerly Jefferson at River Oaks): just moved here........... (Recommending!)

2004-09-30T07:16:52-06:00

From eking7@austin.rr.com: I just moved in here and am very impressed with everything about it! The management is good, the apartments are clean and the grounds are kept well. We have a whole family of deer living here and I really like it, and so do my kids. ... [click to read full apartment review]