Apartment Ratings | Alanza Brook (formerly Alta Brook Apartments) Ratings and Reviews

Alanza Brook (formerly Alta Brook Apartments): The "Manager" (Not Recommending)

2008-09-25T09:42:23-06:00

From -Anonymous-: This "lady" needs to go! She is a terrible manager and a terrible person. She would be well suited as prison warden and not an apartment manager. I've never met a more despicable excuse for a human being. She is rude, crass, selfish and quick to call the police for ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): It is the worst ever (Not Recommending)

2008-09-04T10:41:26-06:00

From -Anonymous-: I have lived in apartments for the last 12 years. By far, Alanza Brook is the worst one ever. You walk to the leasing office you will see the most horrible rude disgusting ignorant manager. The apartments units are full with cock ruches. All the staff people are liars starting ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Average (Not Recommending)

2008-05-23T21:13:46-06:00

From -Anonymous-: Good location in town, fairly safe. Never hear/disturbed by my neighbors. Terrible parking. Always hard to find a place to park after 6 PM. Rent price raises every year. Maintenance never showed up to fix the garage door opener when we requested service/repair. Gates are always broken and take months ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Think twice before moving here- don't do it!!! (Not Recommending)

2008-05-13T22:17:13-06:00

From -Anonymous-: I live at this complex, the gates are always broken, we recently had several apartment breakins ,and robbery attempts in the parking lot, thrash piles up high because there is only one dumpster for the entire complex so it is always overflowing , the resident parking is the worst that ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): its not that bad (Recommending!)

2008-03-17T11:49:38-06:00

From -Anonymous-: been living here for about a year now and all these reviews make me laugh. people do stupid sh*t and then expect to have someone else fix there problems. yeah the manager aint nice, scratch that, she mean but thats just what shes like. if you pay on time and ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Do not move here..............Manager is horrible. (Not Recommending)

2008-03-05T22:30:00-06:00

From -Anonymous-: I live here and I love the design of the apartments , and the great location. But the manager is not the friendliest person in the world. She is very rude and unprofessional. The parking is horrible ,there is never enough parking. I work the late shift at a hospital ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): HORRIBLE!!!!!!!! (Not Recommending)

2008-01-29T16:16:32-06:00

From yoya85: Worst apartments i ever lived in. Mary Ellen Tedford is the WORST apartment manager ever. She is disrespectful, rude, ignorant and racist. The unit looks good when you first move in but the problems are endless. The rack in handle on my microwave was broken and it took them 6 ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Not bad, a bit pricey... (Recommending!)

2007-12-04T18:37:08-06:00

From -Anonymous-: No problems here. Love the high ceilings, huge bath tub, nice counters and cabinets and appliances. Entrance gates can be an issue (broken). Don't like the single garbage bin in the front of the complex. Very nice pool. Decent parking. Quiet neighbors. Pay a lot of money for rent, but ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Office Staff (Not Recommending)

2007-10-17T14:57:11-06:00

From -Anonymous-: The office staff is very disorganized as if none of them know there jobs...I would def think more than twice before moving here...the apartments are nice and the property is well maintained..but if you ever need anything to do with the office GOODLUCK!!! ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Don't believe the hype... It's a nice place to live!!! (Recommending!)

2007-10-10T09:53:21-06:00

From txaggiegirl121@neo.tamu.edu: I have lived here for 6 months and here is my review. It is honest. You can not beat the location. You are close to everything: the major freeways (US 59, 610 and Beltway 8) close to multiple grocery stores,shopping, the movies is right across the street, the galleria, the ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): BE CAREFUL!!!! (Not Recommending)

2007-09-19T22:33:48-06:00

From karla_hernan@yahoo.com: Before I decided to move into this apartment I read all of the reviews here and I even went to the apartments many nights to see if maybe I found something suspecious but nothing.... sooo my dumb self decided to take the risk and still move in, it was a ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): WONDERFUL (Recommending!)

2007-07-27T09:56:58-06:00

From jenbear131: I think that this property is wonderful! I have been living here for the past 3 years and I haven't had any problems whatsoever. Mary Ellen is great and so is all of the leasing staff. I would definitely recommend this property!!!!! ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): A Note for the soon-to-be Tone Deaf (Not Recommending)

2007-07-11T10:25:21-06:00

From jeaggie: So, we get this Note on our door last night that says an Alanza Brook employee and a Fire Sprinkler contractor were coming inside our apartments today to perform an annual fire inspection. It went on to say that it "would only take approximately 5 minutes and should not be ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): REALLY bad place (Not Recommending)

2007-07-02T10:51:22-06:00

From alanzaisnogood: I lived there last year. I had a roommate that left halfway through. We asked if we could cancel his garage, and the office said no problem as long as we wrote a letter. Then we were charged for it the next month. I went the to the office and ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): DONT MOVE HERE!!!!!!!!!!! (Not Recommending)

2007-06-29T21:14:07-06:00

From rocky22: THE MANAGMENT IS HORRIBLE!!!!!!!!!!!! THE PARKING IS THE WORST!!! BELIEVE ALL THE REVIEWS. DONT GET ME WRONG THE PROPERTY IS VERY NICE...BUT THAT WHERE IT ENDS....I CANT WAIT 2 MOVE! MARY ELLEN (THE MANAGER) IS THE BIGGEST BITCH EVER! ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Alanza Brook (Not Recommending)

2007-06-29T17:09:36-06:00

From synthetiksmurf: I moved here just before this management turned over to alanza brook. It did not initially start out ghetto, but is progessively heading in that direction. Me and my husband are moving to a house in Spring now, I think the apartmentsare overcharged for what you get. I went into ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Don`t move....Management Cheat Tenents....Manager is rude... (Not Recommending)

2007-06-27T12:15:13-06:00

From kasireddi: Hi, We have lived here for an year and everything looks good in the begining but almost 70% of the time main gate was broken.Also there are several instances of burgalry and car stealing and management never apprised to residents about such incidents. On one saturday 3 people were trying ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): HORRIBLE!!!!!!! (Not Recommending)

2007-06-21T11:51:20-06:00

From ROCKY07: THE OFFICE MANAGEMENT IS VERY HORRIBLE. APTS ARE NICE BUT THE STAFF IS VERY HORRIBLE! STAY AWAY IF YOU CAN ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Roach Infested continued...... (Not Recommending)

2007-06-30T09:11:10-06:00

From -Anonymous-: After everything we've been through, Mary Ellen call the cops on ME and said I was threatening her. HA! She's absurd!!!!!!!!!!!!!!!I am moving out at my on expense which is costing me tens of thousands of dollars in expenses, time missed from work, etc.Also, the A/C started leaking and I ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Dont move here!! (Not Recommending)

2007-04-15T16:27:52-06:00

From -Anonymous-: I have a lived here for almost two years now and it started out nice and pleasant but has gotten bad! The management is completely incompitent and takes care of absolutely nothing around here! They are cars on blocks at least once a week, robberies at gun point and thugs ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): This apartment SUCKS to put it lightly... (Not Recommending)

2007-04-08T22:02:34-06:00

From -Anonymous-: This complex has the worst management I have ever come in contact with. They do not care about the residents whatsoever. I tried to get my air filter changed for the past three months to no avail. Even when you walk into the office, no one will even act as ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Real talk... (Recommending!)

2007-07-28T13:42:19-06:00

From alanzatenant: If this property is so great (hmmm), then why is their rating score so low? Most of the comments posted on here, with the exception of yours, are quite true. Some things may be slightly embellished, but the irony is that everyone is basically saying the same thing.1. Mary Ellen ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): WORST MANAGEMENT IS HERE.... (Not Recommending)

2007-02-13T20:03:55-06:00

From -Anonymous-: please read carefully your contract before singing up because you would never get a chance to talk to the manager.. she is mean and very unprofessional.. place is ok but they need to replace manager ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): IT IS DEFINITELY NOT AS BAD AS SOME PEOPLE ARE MAKING IT SOUND (Recommending!)

2007-01-21T09:02:12-06:00

From -Anonymous-: Ok, after reading the many reviews on the Apartment, Ive finally decided to give mine. Ive been a resident here since 2005 in a one bedroom and Ive had a relatively good experience so far. The place is relatively peaceful and beautiful for the busy area it is located in. ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Eh. So so. (Recommending!)

2007-01-09T21:54:10-06:00

From antimodestmouse: Parking is fine until about 9. Good luck after that. Management is fine. They've always been very courteous to us. I haven't had any problems so far. Trash dumpster is always overflowing but that's because people don't know how to use a trash compactor and instead of actually putting the ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Enjoyable!! (Recommending!)

2007-01-08T16:02:08-06:00

From VeryPleased07: I have been living here for over 2 years now and have been very pleased with the property and the management staff! They have ALWAYS been very professional and attentive! I have a beautiful one bedroom apartment, and I plan on staying here for years to come! ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Totally true! (Not Recommending)

2007-07-03T15:24:26-06:00

From bere79: these comments about Mary Ellen are so true. Every single employee in that office is a liar, next time for those of you who still have to live here, record your conversations and then confront them. I too, hear people using the restroom and all kinds of noises. It really ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Management is Wothless!! (Not Recommending)

2006-12-06T14:31:40-06:00

From -Anonymous-: My wife and I were one of the first tenants to lease an apartment here. As an incentive, to sign a contract, they promised us a DVD Player and a gift certificate to Pier 1. Then when we moved in and asked for our free gifts, they said never heard ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): the bad reviews are TRUE (Not Recommending)

2006-11-14T16:08:51-06:00

From -Anonymous-: All the bad reviews are true. the parking is horrible, the crime is rampant and the management is worthless.if you dont believe me go to management with a problem and see how its resolved. the apartment manager is so rude and VERY unprofessional.be mindful of the wal-mart because it brings ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): A quiet and peaceful to Live......MOVE HERE! (Recommending!)

2006-11-01T15:04:10-06:00

From -Anonymous-: I have been a resident of Alanza Brook (formerly Alta Brook) for over a year and a half and I must say the staff and quality of the apartments are the best I have seen in a long time. The office staff is very helpful and is willing to accommodate ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): NIGHTMARE..... EVERY DAY (Not Recommending)

2006-10-17T00:42:34-06:00

From -Anonymous-: FIRST OF ALL.... PARKING IS HORRIFIC... I PAY ALMOST A $1000 DOLLARS IN RENT A MONTH AND I CANT EVEN GET A PARKING SPOT.... WHAT'S WRONG WITH THAT PICTURE... THIS HAS BEEN THE WORST FEW MONTHS OF MY LIFE LIVING HERE.... DRAMA -- DRAMA--- DRAMA--- MGMT DON'T EVEN GIVE A ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Trust me, you don't want to live here! (Not Recommending)

2006-10-10T19:41:05-06:00

From kittieray: After living in Alanza Brook for six months, I would strongly recommend that you move somewhere else. The management office staff is consistently rude and unhelpful, there is only one trash dropoff and it's constantly a mess, and the security gate is out of commission literally over half the time. ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Take time to think of the real reason why the name changed!! (Not Recommending)

2006-06-27T13:38:19-06:00

From -Anonymous-: Changing the name of Alta Brook had nothing to do with covering up anything. THINK ABOUT IT, if you are a current resident, then you know that they just went through an owner and management buy over because the property was doing so well and so occupied!! Take more time ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Changing your name won't help. (Not Recommending)

2006-05-31T15:27:04-06:00

From -Anonymous-: Seriously? Changing the name of the apartments to get out of some bad press? That's interesting. I just hope every single potential resident comes to this site to read the reviews and get an honest opinion of what it is like to live there. My biggest objection is SAFETY. I ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): SERIOUSLY ITS THAT BAD..... (Not Recommending)

2006-05-17T00:26:22-06:00

From -Anonymous-: all of the statment below is not exaggeration and is truth. I have lived here for a while and at first it was okay... until Katrina. I am not racist or judgmental but honestly thats when I noticed a HUGE increase in crime. I am not saying it didnt exist ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Enjoyed so Far! (Recommending!)

2006-05-06T09:35:35-06:00

From dappled: I will have to admit I have only been living in the complex for about a month, however so far it has been nothing but great experiences. Before moving here I read all of the horrible reviews but when I took and really read the reviews and realized just how ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Not worth it (Not Recommending)

2006-05-05T14:46:40-06:00

From Alanzabrooksucks: People upstairs are ridiculously loud and nothing has been done about it. The construction site next to my window kind of sucks. The rest of the issues have been covered by everyone else.

p.s. changing the name to Alanza Brooks isnt gonna fix any of the problems ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Is it really that bad!? (Not Recommending)

2006-05-05T04:13:50-06:00

From -Anonymous-: I was driving by and the apts looked very nice...and I saw the floorplan online and loved the kitchen and the sunroom but the reviews really scared me! Is it really that bad?? I mean how come there are so many thugs living here...the rent is not dirt cheap or ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): HIGH CRIME. PAPER THIN WALLS. HORRIBLE MANAGEMENT.. (Not Recommending)

2006-04-25T20:44:18-06:00

From friendlyneighbor84: I moved here when the complex was first built. It seemed like a great idea...brand new complex, close to work, the galleria, and my gym. The basketball court seemed like an excellent idea, and the weight room/gym was top notch. ...However, right away apartment doors were kicked in and nobody ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Turned out for the worst (Not Recommending)

2006-03-13T00:42:11-06:00

From -Anonymous-: When we first moved here, it was wonderful. Everything seemed great. But after a few months of gates that residents constantly broke and parking overload, it became unbearable. I have been here a year and glad to move out. Especially now that the Katrina victims have moved in, there are ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): I agree (Not Recommending)

2006-02-22T23:21:15-06:00

From -Anonymous-: I agree with everything that has been negative about the place. I agree only to the positive ratings that include the size, and appliainces. other that that it has had alot of crime increase. Thinking of getting a gun! ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): trust me not a good place! (Not Recommending)

2006-01-30T14:04:44-06:00

From -Anonymous-: Where do I begin? There are so many things that make we ant to move or even yet break my lease. Ok I'll just sort of start with random complaints I have about Alta Brook. Dog doo doo everywhere, neighbors neglect to pick it up so even if you clean ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Great place, little pricey!!! (Recommending!)

2005-12-14T17:46:23-06:00

From aptcrazy: I didagree with you. I have stayed at Alta Brook since 02/2005 and I have had a great experience. TRUTH is people who have bug problems usually have them because of living habits. I have seen one bug in the 10 1/2 months I've stayed there and they fumigated within ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): I Agree..... (Not Recommending)

2005-11-29T12:50:57-06:00

From expectedmuchmore: I lived at this complex over a year ago & let me tell you. The management is the worst. They make you feel so welcome when you come to the complex and make everything you read about them seem all like lies. DON'T fall for it. NUMBERS, Numbers, numbers PEOPLE ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): worst decision I ever made was moving here (Not Recommending)

2005-10-05T09:31:20-06:00

From pissedoff3030: I agree with everone else that has commented except for the ones that recommend this place. It has been one of the worst experiences I have ever had in a complex, scratch that..not one of the worst..it is the WORST. The leasing staff is rude, lazy, unproffesional and incompetent. Waterbills ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): do not move here (Not Recommending)

2005-08-16T19:25:54-06:00

From verbalbullets@hotmail.com: Alta brook is the worst complex i have ever lived in. The gates are broken everyday, and cars and apartments are getting broken into on a daily basis. My washing machine has been broken for three weeks, i have callled and no one has attempted to come. We have a ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): Alta Brook (Not Recommending)

2005-06-29T00:15:14-06:00

From -Anonymous-: I have many reasons to bash Alta Brook. But there aren't enough words in the English language to explain how I feel. Alta Brook in one year has changed allot. New Management (Manager) is unethical and homophobic. Unfortunately, she does not realize we live in a new era. Where paying ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): look somewhere else` (Not Recommending)

2005-06-18T17:16:44-06:00

From ibrahim83: i moved here on november 2004, it's june now, and i still haven't got a water bill, only eviction noticed for not paying utilities, staff extremely incompitenet, no communication. the dwellings are nice, dont' get me wrong, but the lack of professionalism is horrific, nobody's at the office during business ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): (Not Recommending)

2005-05-21T09:20:15-06:00

From -Anonymous-: I just moved in at Alta Brook, nice community,maintenance staff very friendly, office staff is okay....But the manager, Mary Ellen Tedford is down right rude all the time..... ... [click to read full apartment review]

Alanza Brook (formerly Alta Brook Apartments): you decide.... (Not Recommending)

2005-01-11T14:50:51-06:00

From -Anonymous-: Ok, this property is brand new so obviously there are some benefits that come along with that...I love the apartment, very nice and spacious, and CLEAN!! All the appliances are brand new...full size washer and dryer...very nice ammenities...but the office/leasing staff is abnormally rude. They sit on their lazy asses ... [click to read full apartment review]