Apartment Ratings | The Lighthouse at Willowbrook Ratings and Reviews

The Lighthouse at Willowbrook: Better places just north of here (Not Recommending)

2008-08-22T08:50:40-06:00

From -Anonymous-: A few problems:overpriced.Parking. Apartments in the back have the most. Don't park anywhere you're not supposed to. Guests MUST park in the visitor parking or they WILL be towed. Happened to me. 250 dollars.Several thefts, side gates have been chained shut to keep people out.Landscaping could use some work.Be careful ... [click to read full apartment review]

The Lighthouse at Willowbrook: Get a clue and move on (Not Recommending)

2008-04-04T15:26:32-06:00

From -Anonymous-: Ok so I have lived here since August and overall am happy with the appearance and maint but the staff has got to get a clue or move on! The leasing agents don't know their head from their butt, the manager is always gone (ie. Shopping, meetings, lunch) whatever! The ... [click to read full apartment review]

The Lighthouse at Willowbrook: Ridiculous - took literally over 6 months to fix A/C, plus more! (Not Recommending)

2008-04-03T22:17:29-06:00

From -Anonymous-: This is the most ridiculous, laughable apartment complex I have ever lived at. I have lived here for two and half years, and I just have to laugh, or I would be crazy with anger and fury. I called in because my A/C wasn't working. They ignored me for a ... [click to read full apartment review]

The Lighthouse at Willowbrook: Where is the staff? (Not Recommending)

2008-04-01T16:26:23-06:00

From saltayarocks: I would believe that the staff could be a pain. I tried to inquire on the little apartments; however, nobody ever answered the phone nor did they return any calls. I wouldn't want to live in apartments where the staff can't even reach to pick up a phone receiver. My ... [click to read full apartment review]

The Lighthouse at Willowbrook: I LOVE IT! (Recommending!)

2008-03-15T17:38:38-06:00

From -Anonymous-: Are we talking about the same property??I have been here for two years and was the first one to live in my apartment. I have found the office staff to be very pleasant and most helpful. The facilities (exercise room and pool area) are always clean and in operating condition. ... [click to read full apartment review]

The Lighthouse at Willowbrook: I Love This Place!! (Recommending!)

2008-02-18T07:43:10-06:00

From veney88@yahoo.com: I do feel that, since I have moved here to Houston, I have made the right decision to lease at this complex. The staff and maintenance crew here are A . They are like my second family. I would like to add that when I was on the hunt for ... [click to read full apartment review]

The Lighthouse at Willowbrook: U don't get what u paid for (Not Recommending)

2008-02-14T19:18:06-06:00

From -Anonymous-: The only good thing here is Brittany. She is the best staff, super nice and helpful. I don't like the rest of the staff. They are soooo rude. Everything here is expensive and they charge you for ...everything from trash to water. Outside is beautiful, but inside is just ok, ... [click to read full apartment review]

The Lighthouse at Willowbrook: eh... (Not Recommending)

2007-11-10T00:28:03-06:00

From -Anonymous-: just got out of a 1 year lease with the lighthouse. the apartments themselves are physically nice inside and out, but the area they are in is terrible. right down the road from a strip club and willowbrook mall... what did i expect? they recently had to lock the alternative ... [click to read full apartment review]

The Lighthouse at Willowbrook: Needs more Security (Not Recommending)

2007-11-29T15:33:02-06:00

From -Anonymous-: Since I lived there for over a year I can say the following.There has been a rash of stolen cars in the apartments, thefts, general thuggery. The walls are paper thin. If your into listening to your neightbor snore, yell, have arguments, throw stuff around, use the bathroom, then this ... [click to read full apartment review]

The Lighthouse at Willowbrook: Great Staff (Recommending!)

2007-10-19T11:14:21-06:00

From -Anonymous-: First I have to say........Brittany is the BEST sales person! She helped us tremendously during our move. This has been a pleasant and smoothe move! ... [click to read full apartment review]

The Lighthouse at Willowbrook: This place should employ a Courtesy Officer. (Recommending!)

2007-08-29T11:39:24-06:00

From -Anonymous-: This place should employ a Courtesy Officer it would help to improve their reputation and provide peace of mind for the residents. Before moving in ask them if one is living in the complex. The police have been out to the complex on so many violent behavior incidents and criminally ... [click to read full apartment review]

The Lighthouse at Willowbrook: SAFE???? (Not Recommending)

2007-08-06T14:17:00-06:00

From -Anonymous-: I have lived here for about 6 months. I have heard gunshots several times during my stay here. I have 2 kids and don't feel safe at all. i came from another apartment complex that had the same problem that they own and i thought this would be differant. there ... [click to read full apartment review]

The Lighthouse at Willowbrook: Moving soon! (Not Recommending)

2007-07-08T19:26:26-06:00

From -Anonymous-: I have lived here for a short 6 months and have 1 month to go! I will be happy to go because this place has cost me more money than I ever thought possible. Since I moved in I have had my car broken into costing me almost $1000. My ... [click to read full apartment review]

The Lighthouse at Willowbrook: YOU WILL GET TOWED !!!! (Not Recommending)

2007-05-06T03:21:55-06:00

From -Anonymous-: Ive lived here for about 6 months and have been towed 3 times which has added up to 600 dollars. Ok..let me tell you the situations. The first time I was towed I admit it was my fault in a way..we were moving in and had nowhere to park so ... [click to read full apartment review]

The Lighthouse at Willowbrook: Great but not worth the money! (Recommending!)

2008-01-30T00:14:17-06:00

From -Anonymous-: I've been living here since they opened.First I rented 1 bed and study apartment ,now I've got 2 beds and 2 baths.This is a great place!The apartments are bright and spacious,have open interiors and a lot of huge windows.The walls are walls -you can hear your neighbors,but I haven't been ... [click to read full apartment review]

The Lighthouse at Willowbrook: Better than any other place I've ever lived (Recommending!)

2007-04-20T12:22:40-06:00

From -Anonymous-: I have been in the business for 9 years and lived on-site at most complexes where I worked. When I left my last job, I needed a place to go and I checked out the Lighthouse. Jayna was WONDERFUL and the other staff members have always been very professional and ... [click to read full apartment review]

The Lighthouse at Willowbrook: (Recommending!)

2007-04-10T16:40:35-06:00

From -Anonymous-: I admit, these apartments are beautiful. When looking for an apartment, these stood out above all the rest. I do agree with some of the other reviews in that at times one can hear what is going on in neighboring apartments. This is unfortunate; however, this is an apartment, so ... [click to read full apartment review]

The Lighthouse at Willowbrook: Mixed review (Not Recommending)

2007-04-02T02:07:55-06:00

From -Anonymous-: I'll break this down by category:

1. Parking - The parking is bad enough that I have, on several occasions, chosen to stay home on a Friday or Saturday night rather than take a quick drive to the video store, etc just because doing so would mean losing my spot and ... [click to read full apartment review]

The Lighthouse at Willowbrook: Very deceiving.... (Not Recommending)

2007-03-25T19:12:25-06:00

From -Anonymous-: I had moved into this apartments with my boyfriend around November. They were nice...very spacious. I was moved by the attitude towards the staff. They were nice friendly....but it was all FAKE!!! The staff was friendly in the beginning kissing your A$$...doing everything in there power to get you to ... [click to read full apartment review]

The Lighthouse at Willowbrook: What a disappointment (Not Recommending)

2007-03-16T00:03:37-06:00

From -Anonymous-: I loved my apartment so much when I moved in. I mean, who wouldn't?? It has the most beautiful lighthouse out front that just draws you to it. Then you have the staff who show you around - and let you look at the positive. When you are dealing with ... [click to read full apartment review]

The Lighthouse at Willowbrook: Ignorance is an unfortunate trait (Recommending!)

2007-03-12T12:14:08-06:00

From -Anonymous-: I love it here! My apartment is absolutely beautiful the best I have ever seen. The apartments look like mini homes the details are amazing!

A note to everyone who is unhappy here at the Lighthouse, parking issues, and hearing your neighbors is a part of apartment living you can ... [click to read full apartment review]

The Lighthouse at Willowbrook: Don't make the same mistake.... (Not Recommending)

2007-03-09T21:14:21-06:00

From -Anonymous-: These apartments were very poorly built. They were built quickly and the construction is just bad workmanship. There is a pile of wood that has been on the corner of Mills/N. Gessner for over a year now. It's an eye sore. This is supposedly "luxury" apartments? The staff is incredibly ... [click to read full apartment review]

The Lighthouse at Willowbrook: Absolutely TERRIBLE (Not Recommending)

2007-03-02T15:21:40-06:00

From -Anonymous-: Unfortunately I have lived in many apartments....and this is by far the worst experience that I've had to date.

The staff, with the exception of one is horrendous! They are rude, abrasive and demanding. They lure you in when they are trying to lease the apartment to you.

There is so ... [click to read full apartment review]

The Lighthouse at Willowbrook: What are they talking about? (Recommending!)

2007-01-13T13:47:20-06:00

From -Anonymous-: I don't understand who they are talking to in the office, but that is not the staff I know! We have been here for 6 months, we love it. They do have visitor parking, it just saves room for us. We came from a property with parking problems, a problem ... [click to read full apartment review]

The Lighthouse at Willowbrook: Parking Problem! (Recommending!)

2007-01-10T16:50:17-06:00

From -Anonymous-: I have been living here for 9 months and I'm very happy. The one problem is the parking. If you get home after 8 pm, you have to park outside and walk, I have also heard gun shots several times....
Staff have always fixed my problems very quickly. ... [click to read full apartment review]

The Lighthouse at Willowbrook: Not so nice staff (Recommending!)

2006-12-30T12:48:02-06:00

From pickyrenter04: I went to the Lighthouse to check out an apartment even though my lease was not up till 3 months and the assistant manager was not helpful at all! I know she's pregnant but that is not an excuse to not do your job! Do they not realize that the ... [click to read full apartment review]

The Lighthouse at Willowbrook: A nice looking ghetto (Not Recommending)

2006-11-16T11:42:00-06:00

From -Anonymous-: I completely agree with the last poster. I have heard gun shots, but the girls in the front office do not seem to care.

It is a beautiful complex but not the population of it is going down hill fast and nobody seems to care and make it better. ... [click to read full apartment review]

The Lighthouse at Willowbrook: Not what I expected when I signed the lease (Not Recommending)

2006-11-14T23:21:16-06:00

From -Anonymous-: I was so excited when I first signed my lease and moved in. The apartment seemed amazing and the staff extremely nice. That did not last very long though!

Soon after I found out about many car break ins and other suspicous characters. I did not feel safe.

There are certain people ... [click to read full apartment review]

The Lighthouse at Willowbrook: Nicest Apartments in the Area (Recommending!)

2006-11-08T19:24:03-06:00

From -Anonymous-: Have lived here for a couple months now. The grounds are very nice and well kept (see cleaning crew most mornings). The front desk is receptive to my problems and have them fixed within 1-2 days (usually day of). The pool area is nice (infrared grills) and the gym equipment ... [click to read full apartment review]

The Lighthouse at Willowbrook: Nice looking, everything is brand new, but thin walls (Not Recommending)

2006-11-08T16:26:03-06:00

From -Anonymous-: I don't understand how an apartment that was built in the 21st century can have thin walls, but these apartments do. In my bedroom, I can hear a conversation happening in the next apartment! And you can even hear the laundry machine from downstairs. Planning on moving out as soon ... [click to read full apartment review]

The Lighthouse at Willowbrook: Can't top it! (Recommending!)

2006-09-26T11:49:02-06:00

From -Anonymous-: Stop looking, you can't top these apartments! We love everything about them, the staff, maintenance, property, pool, fitness center, car wash, EVERYTHING! ... [click to read full apartment review]

The Lighthouse at Willowbrook: Excellent Choice. (Recommending!)

2007-11-10T05:18:46-06:00

From spots10: Apartments are great, and the entire staff is too...thank you all for a nice and safe place to live!we love it here. ... [click to read full apartment review]

The Lighthouse at Willowbrook: I am happy with my choice. (Recommending!)

2006-08-12T08:49:36-06:00

From -Anonymous-: I recently moved for a house to a one bedroom apartment at The Lighthouse. I have to say that I have been nothing but pleased.

Office/Leasing- Jayna was so helpful during the leasing process. I was also very pleased with the qiuck attention that she and Diego (in maintenance) gave to ... [click to read full apartment review]

The Lighthouse at Willowbrook: Never Lease there (Not Recommending)

2006-08-07T14:10:42-06:00

From -Anonymous-: Recently I was in the market for an apartment, needed something asap, when I told the manager this she informed me that I needed to sit down and discuss my situation with her because she did not want any "drama" or problems at her property. My situation was that I ... [click to read full apartment review]

The Lighthouse at Willowbrook: Parking is a total nightmare here, expecially if you get home late at night. (Not Recommending)

2006-08-06T18:47:55-06:00

From canduong7472@msn.com: The aparment looks very nice from the outside, but living there soon you will encounter the parking nightmare. This is a gated apartment complex, yet often you will have to park outside the gate in front of the office at night. Going home after 10 p.m., you will be lucky ... [click to read full apartment review]

The Lighthouse at Willowbrook: (Recommending!)

2006-07-14T13:19:25-06:00

From -Anonymous-: ... [click to read full apartment review]

The Lighthouse at Willowbrook: You get what you pay for??? (Recommending!)

2006-07-13T14:53:29-06:00

From -Anonymous-: Overall the community is very eye appealing...the landscaping is beautiful...I think that is why the rent is overpriced.

Being one of the first residents to move in I have noticed the community changing...there is no designated parking so the residents who don't get home before 8PM well good luck...I have had ... [click to read full apartment review]

The Lighthouse at Willowbrook: Excellent choice (Recommending!)

2006-06-15T16:50:34-06:00

From renter4u36: I am very happy with my decision to move into the lighthouse. The staff is wonderful. I had a few problems in my apartment, just regular stuff when you move into a new community. The maintenance guys were in and out within minutes. I highly recommend this community. ... [click to read full apartment review]

The Lighthouse at Willowbrook: Great Apartments (Recommending!)

2006-06-08T18:15:14-06:00

From -Anonymous-: These are literally the best apartments my family has ever lived in. The property is huge (acerage) but not many apartments, which makes it a very quiet community. The interior and exterior of the apartments are beautiful and the staff there really acts like they care about you even after ... [click to read full apartment review]

The Lighthouse at Willowbrook: Its Lovely (Recommending!)

2006-05-26T12:21:31-06:00

From christaleigh: I have really enjoyed my apartment here. Everyone I have met in the community has been polite and very nice. I was one of the very first residents on this property so I have been able to watch as the property grows and develops lovelier each day. The office staff ... [click to read full apartment review]