Apartment Ratings | West Brook Ratings and Reviews

West Brook: LOVE IT (Recommending!)

2008-10-28T14:48:51-06:00

From aygonzales: I have lived here for 6 months and love it. I have recommended it to others as a place to live. Maintenance requests are answered quickly, pest problems are addressed immediately, staff is friendly and helpful. This is the 3rd property I have lived in and is BY FAR the ... [click to read full apartment review]

West Brook: Over the past three years........ (Recommending!)

2008-10-14T19:46:43-06:00

From -Anonymous-: I have lived at Westbrook for the past 3 years. Yes, the original manager (Jennifer) was very impersonal and rude all the time (that is if she returned your calls). The leasing agent back then (Stephanie) was much more helpful. Then, after I lived here for about a year they ... [click to read full apartment review]

West Brook: .dsgsdg (Recommending!)

2008-09-02T14:23:34-06:00

From -Anonymous-: .sdgdfgsdsdgsdgsdgsddddddddddddddddddddddddddd ... [click to read full apartment review]

West Brook: I cant wait to move in (Recommending!)

2007-11-26T14:09:15-06:00

From -Anonymous-: I am moving in tomorrow and am coming from an apartment where we have had 10 nieghbors(because they keep getting kicked out), have seen the Swatt Team, lived next to a three time felon, have had a police helicopter circle the apatments, heard random gun shots, got my truck broke ... [click to read full apartment review]

West Brook: Gonna miss this place! (Recommending!)

2007-06-05T13:19:10-06:00

From -Anonymous-: I've been living here a little over a year, and kind of sad my lease is up. This place is great- the management is very friendly, maintence is quick, and the place is clean and well-kept. Occasionally someone doesn't pick up after a pet (they've asked everyone to, and have ... [click to read full apartment review]

West Brook: Loving it! (Recommending!)

2007-03-04T14:03:54-06:00

From happyresidentkb07: I have lived at Westbrook for 3 months now and have almost no complaints. The apartment is great and so are my neighbors. I live near the basketball court and was concerned about noise but that has not been a problem. There are no loud parties or residents. Everyone is ... [click to read full apartment review]

West Brook: Awsome place. Best value in NW Houston. (Recommending!)

2007-03-02T22:20:57-06:00

From LivinCoolin07: Beautiful property. Perfect size community. Maintenance is swift and friendly. Super conveinient location. ... [click to read full apartment review]

West Brook: I like it (Recommending!)

2007-02-17T10:34:24-06:00

From renter9581: I've lived here for a lot of years now and I like it. I'm surprised how many negative reviews there are. Actually, if you are smart you will find that a few of them are just people complaining because they were busted doing something wrong. I recognize a few of ... [click to read full apartment review]

West Brook: (Not Recommending)

2007-02-13T12:42:24-06:00

From -Anonymous-: I HAVE BEEN LIVEING THERE SINCE NOVEMBER 1, 2006.. WE HAVE HAD OUR TRUCK BROKE INTO, STOLE THE RADIO/CD PLAYER AND WHEN MY HUSBAND TOLD JENNIFER THE OFFICE MANAGER, SHE SHOWED NO CONCERN.. ALSO OUR AC LEAKED ONTO THE FLOOR MORE THAN TWICE BEFORE THEY WERE CONCERNED WITH FIXING IT..AND ... [click to read full apartment review]

West Brook: Just for the record..... (Recommending!)

2007-05-14T14:49:51-06:00

From zazus: I would like to clarify that I am a RESIDENT of West Brook (building 5) and my user name is Zazus. My comments are completely unsolicited, voluntary, and honestly submitted. It seems that there are a few residents that continue to complain about policies that help to keep our community ... [click to read full apartment review]

West Brook: RUN AS FAST AS YOU CAN! (Not Recommending)

2007-02-01T00:29:23-06:00

From -Anonymous-: I've been living here for a few months and my experience has been HORRIBLE! Both the manager and the asst manager are rude with no people skills and they are constantly blaming people foe stuff they didn't do. I would NOT wish living here on my worst enemy and cant ... [click to read full apartment review]

West Brook: Great place for a family (Not Recommending)

2007-01-15T16:20:06-06:00

From -Anonymous-: My family and I just moved here 4 months ago and so far it has been a very pleasant experience. The Assistant Manager is very kind and helpful, but everytime I see the Manager she in not helpful at all, and never knows the answers to question I have. We ... [click to read full apartment review]

West Brook: not very impressed (Not Recommending)

2007-01-02T20:12:07-06:00

From lovemagnet813: I've lived at westbrook for a year now, and don't plan on renewing my lease. It's a decent place to live.. However, I'm not very impressed. The assistant manager is nice, the main manager is extremely rude. I got complaints called on my apartment that had nothing to do with ... [click to read full apartment review]

West Brook: Would recomend (Recommending!)

2006-12-29T14:09:54-06:00

From laneybug: I have lived at West Brook for a little over a year now and I have enjoyed living here. The office staff is very nice and very helpful and the maintenance staff is as well. I love the location of West Brook, it's close to everything. The grounds are kept ... [click to read full apartment review]

West Brook: NO I WOULD NOT RECOMEND THEM AT ALL ! (Not Recommending)

2006-10-19T08:46:05-06:00

From -Anonymous-: tHEY SCREWED OUR CREDIT FOR NO REASON EVEN THOUGH WE PAID THEM IN FULL .ALSO MANAGER WOMEN ARE VERY RUDE AND NOT HELPFUL. ... [click to read full apartment review]

West Brook: "Happy Resident" (Recommending!)

2006-08-30T16:09:11-06:00

From happilyeverafter06: I have lived at West Brook for over three years and have loved every bit of it!!! My neighbors are respectful, and our families have grown to become great friends. The grounds are kept up very nicely, and are tended to weekly. Maintenence has always done a good job, and ... [click to read full apartment review]

West Brook: I lived here (Recommending!)

2006-08-11T23:41:25-06:00

From -Anonymous-: I lived here for 21/2 years and loved it ... [click to read full apartment review]

West Brook: Hidden NW Area Apt Complex (Recommending!)

2006-08-08T23:24:06-06:00

From mustangmiller1990@yahoo.com: Apt complex is ok. Nice pool and spa. Located next to jones & west rd behind Food Town. Complex is small but put together pretty well. Good for single people. Affordable. (For the area)Traffic can be a pain to deal with during rush hour. Generally, ok deal for the area. ... [click to read full apartment review]

West Brook: used to be better, but overall quality dropping (Not Recommending)

2006-07-28T19:05:08-06:00

From Genevive99: I have lived in this complex for 2 years. I completely enjoyed living here teh first year, but this year the maintenace quality has dropped, people at the leasing office are rude and never know what is going on, and the quality of the other residents has dropped. What used ... [click to read full apartment review]

West Brook: I am hooked. (Recommending!)

2006-06-02T22:16:51-06:00

From BMWboi: I work for the Texas Department of Transportation. Myself and a couple of co-workers are beginning a test/beta program at the NW Transit Center at 290 and Jones Road. I looked extensively in the Steeplechase area and found that Stephanie (Assistant Manager) was unbeliveably helpful and acoomodating when showing me ... [click to read full apartment review]

West Brook: West Brook was very nice (Recommending!)

2006-05-28T17:48:45-06:00

From djmakiya@msn.com: My fiance', now husband moved into Westbrook 2 months before we were wed. The grounds are well maintained and our neighbors were friendly. The office personnel, Margaret and Erica, were very professional and efficient. They made us feel at home. I would highly recommend Westbrook. ... [click to read full apartment review]

West Brook: Would Recommend (Recommending!)

2006-04-24T17:38:45-06:00

From armor1: I love West Brook. I don't know why anyone would say the girls in the office are rude or unhelpful. I'm sure those people broke rules and/or didn't pay rent on time and are just mad at the consequences they had to face. Maintenance has always done a good job ... [click to read full apartment review]

West Brook: (Not Recommending)

2006-04-21T13:56:32-06:00

From -Anonymous-: No Impressed. The women in the office were not helpful. Repairs were not fixed in a timely fashion. ... [click to read full apartment review]

West Brook: Rude, Rude, Rude (Not Recommending)

2006-04-05T14:28:30-06:00

From -Anonymous-: I was so impresed with all of the reviews about this apartment I went to go check them out. What a complete disappointment! Both women who work there are rude and unhelpful. The complex is small which is nice but that is where the plesantries end. The apartment I saw ... [click to read full apartment review]

West Brook: Very nice, hate to move. (Recommending!)

2006-04-03T03:23:45-06:00

From -Anonymous-: I had to transfer to the northwest side in January due my job relocating me. I had searched for a suitable apartment, even used 2 apt. locators, and found West Brook on my own. Have to say Steph and Jenn have really taken care of me while I've been here. ... [click to read full apartment review]

West Brook: Great property and great location! (Recommending!)

2005-11-03T20:58:57-06:00

From iampleased: West Brook has so much to offer - great location, large floorplans, very supportive management and maintenance staff. Jennifer and Stephanie are wonderful - they attend to every need and make sure that your apartment is up to your expectations. They love kids and they do fun things for kids ... [click to read full apartment review]

West Brook: Everything I wanted and more!! (Recommending!)

2004-12-28T09:40:11-06:00

From angelowner@yahoo.com: I REALLY LOVE THIS PLACE!!!

The staff are soo welcoming, professional, friendly and courteous!!! :-)

Rent is great price for the type of apartment you get.

Pet welcoming community (have doggie mini parks all around the complex with doggie bags for you).

Parking is not so cluttered, grounds are beautifully landscaped and I've been ... [click to read full apartment review]