Apartment Ratings | AMLI at Prestonwood Hills Ratings and Reviews

AMLI at Prestonwood Hills: Changed Owners - Customer service is terrible now (Not Recommending)

2009-11-10T12:31:10-06:00

From -Anonymous-: The property changed owners (from AMLI) shortly after we moved in. Now, service is terrible. The people in the front office seem inconvenienced when you ask them to do their job. They lose paperwork or make mistakes on it. The cleanliness of the property has gone way downhill. There is ... [click to read full apartment review]

AMLI at Prestonwood Hills: Superior Customer Service! (Recommending!)

2009-01-22T13:49:45-06:00

From planopam: This is the first time that I've written a review about an apartment community that I lived at but I felt this was necessary considering that I'm very big on customer service and wanted to share my positive experiences living there. The community manager is awesome and so is her ... [click to read full apartment review]

AMLI at Prestonwood Hills: it was ok (Recommending!)

2009-01-02T09:26:56-06:00

From iloveplanotx: My husband and I lived in one of the 2 bedroom apts for 6 months. I dont have any major complaint. It was very quiet apartment community and we felt very safe. Lots of parking space. Public areas are very clean. Pool is nice, and so is the gym.The only ... [click to read full apartment review]

AMLI at Prestonwood Hills: I like it here (Recommending!)

2008-06-25T14:44:21-06:00

From bigbo: Parking is good. You get a space of your own. Grass is green. I haven't needed any maintenance so I don't know about that. They do change my air filter though. I like my neighbors. Construction? Well, an apartment is an apartment. I pay my rent on time so I ... [click to read full apartment review]

AMLI at Prestonwood Hills: My experience (Not Recommending)

2008-04-21T17:17:43-06:00

From fushwajh: Overall, an average experience. Insulation in the apartments is not that good and the windows need an overhaul. Some things explained to me in the initial stages of my renting were not what it seemed ie: I was told that picking up my garbage was a courtesy until I got ... [click to read full apartment review]

AMLI at Prestonwood Hills: stay away (Not Recommending)

2008-03-23T00:29:04-06:00

From -Anonymous-: several burglary and crimes. bad management, never picks up phone and it is virtually impossible to leave a message.Stay away ... [click to read full apartment review]

AMLI at Prestonwood Hills: I like it (Recommending!)

2008-02-19T19:41:07-06:00

From -Anonymous-: I've lived here for four years, and I'll continue to stay here until I purchase a house. The staff is friendly, and I think my apartment is beautiful. The only complaint I have is that I have an occasional ant problem, but they exterminate regularly. There was a safety issue, ... [click to read full apartment review]

AMLI at Prestonwood Hills: Don't do it...unless bad customer service is your thing (Not Recommending)

2007-09-13T18:06:45-06:00

From -Anonymous-: I read the reviews before I moved in and they were good at that point. Funny, reading them now I see that others have experienced the same bad service that I have this summer.First, I will say this - yes, Rosa rocks. She is the ONLY person at this property ... [click to read full apartment review]

AMLI at Prestonwood Hills: Don't be an idiot like me! (Not Recommending)

2007-09-03T20:26:13-06:00

From -Anonymous-: I read the reviews, I was told by a friend that lived there not to move in, I even noticed several tenants complaining about the apartment plumbing and maintenance when I came to view the apartments. Yeah, I didn't listen. I can't begin to tell you how many issues I've ... [click to read full apartment review]

AMLI at Prestonwood Hills: Skip this one. (Not Recommending)

2008-04-12T08:15:52-06:00

From -Anonymous-: I have lived in these apartments for 3 years, and plan on moving out at the finish of this lease. Bad construction, poor air conditioning, and a host of other little problems makes these apartments more of a hassle than they are worth. After looking at some other places I ... [click to read full apartment review]

AMLI at Prestonwood Hills: Rosa Rocks!! (Recommending!)

2007-07-13T22:53:14-06:00

From -Anonymous-: Rosa worked for another AMLI property I lived in and I loved her then! I am in the process of moving and inquired about the Prestonwood Hills Apartments through e-mail. Rosa recognized my name, e-mailed me, then called me up! Since there wasn't anything available for me at AMLI PH, ... [click to read full apartment review]

AMLI at Prestonwood Hills: On a scale of 1 to 10, it's probably a 6, maybe a 7. (Recommending!)

2007-05-16T23:44:08-06:00

From choosy_renter: [I posted this as a reply to a comment and thought I'd just add it as a review]: In response to "Anonymous", increasing the rent is standard at most complexes; however, increasing it from $600 to $740 IS NOT common practice from my experience, and is just RIDICULOUS (EVEN IF ... [click to read full apartment review]

AMLI at Prestonwood Hills: UNREASONABLE HIDDEN COSTS AND POOR CUSTOMER SERVICE! (Not Recommending)

2007-05-12T21:40:43-06:00

From -Anonymous-: First, the day we moved in the office opened one hour late due to corporate meetings, and we had to wait out front with a full uhaul truck. When we arrived to our new apartment there was still painters working...ON OUR MOVE IN DATE! The counters had tools and trash ... [click to read full apartment review]

AMLI at Prestonwood Hills: Really felt at home (Recommending!)

2007-03-24T15:06:37-06:00

From -Anonymous-: I just moved out of AMLI at Prestonwood Hills because of a job transfer, but I would have stayed for many years because of my experience there! I had an attached garage - it was a tad on the small side, but my large SUV fit fine. I had a ... [click to read full apartment review]

AMLI at Prestonwood Hills: Best Apartment I've Lived in Yet (Recommending!)

2007-01-02T22:07:50-06:00

From -Anonymous-: I have had minimal problems in this apartment, and have lived here since 2002. Maintenance was always quick to fix the small plumbing and heater/air conditioning problems I have had over almost 5 years. Occasionally you'll see dog crap in the grass outside, but that is due to the people ... [click to read full apartment review]

AMLI at Prestonwood Hills: Bad Start (Not Recommending)

2006-08-28T11:17:28-06:00

From -Anonymous-: I was so excited to move in. They did a good job of prepping the apartment but they didn't clean the tub, sink, or microwave. I had a maid come and clean after I moved in. They have a ceiling fan policy, to provide your own, but then they take ... [click to read full apartment review]

AMLI at Prestonwood Hills: crappy management (Not Recommending)

2006-06-30T17:49:19-06:00

From -Anonymous-: . ... [click to read full apartment review]

AMLI at Prestonwood Hills: enjoyed my stay (Recommending!)

2006-06-07T15:19:03-06:00

From fortpatty: i have enjoyed living here for a year now and will be moving soon only because of a job relocation. AMLI complexes will be the first i look at in my new city. i had little to no problems the entire year and the staff was always nice and quick ... [click to read full apartment review]

AMLI at Prestonwood Hills: I love my apartment! (Recommending!)

2005-08-12T14:48:37-06:00

From -Anonymous-: Prestonwood Hills is awesome! I have lived here for over a year, and I absolutely love my apartment! The community is always quiet, and my neighbors are very friendly. The staff has always been helpful, and have even gone out of their way to help me when I have been ... [click to read full apartment review]

AMLI at Prestonwood Hills: Does anyone work ON the property? (Not Recommending)

2005-08-03T11:18:21-06:00

From -Anonymous-: I am in a time crunch to find an apartment. I called there yesterday and after 10 minutes of listening to a guy fumble through some papers, he tells me he is at the "off-site leasing office" and that he is not sure which apartments have a garage (something I ... [click to read full apartment review]

AMLI at Prestonwood Hills: That guy Chip is a joke (Not Recommending)

2005-07-21T13:17:26-06:00

From -Anonymous-: The manager at this apartment complex is a joke. He does not know how to respectfully talk to the tenants. The management staff is one dull, dissappointing and unfriendly staff.
... [click to read full apartment review]

AMLI at Prestonwood Hills: BEST apartments in Dallas by far! Seriously! :) (Recommending!)

2005-07-05T23:20:37-06:00

From -Anonymous-: I cannot even begin to rave about AMLI Prestonwood Hills...when I first moved in, there was a horrible confusion about my apartment and the staff and maintenance went out of their way to accommodate me. They also have made sure that I'm enjoying living here with thank you notes and ... [click to read full apartment review]

AMLI at Prestonwood Hills: New Paint Job (Recommending!)

2005-06-20T10:07:37-06:00

From -Anonymous-: I just wanted to say how great the community's appearance has been looking since the beginning of the year. The new paint job, landscaping, and back yards look awesome! Thank You! ... [click to read full apartment review]

AMLI at Prestonwood Hills: Great Community (Recommending!)

2005-03-14T10:28:53-06:00

From Starzz: I have lived here for about a year now, and love the community. There is plenty of shopping and dining near the complex, and the neighborhood is very quiet. The elementary school is right across the street, which is great as I have a second grader. Another plus is that ... [click to read full apartment review]

AMLI at Prestonwood Hills: Best place to live (Recommending!)

2005-03-11T18:27:22-06:00

From -Anonymous-: I've lived here for about six months now, and I love it, and can't imagine living anywhere else. The complex is situated within a neighborhood, in west plano, and is close to shopping and restaurants.

The staff are so pleasant! Every time I go into the office, I am always greated ... [click to read full apartment review]

AMLI at Prestonwood Hills: Great Place! (Recommending!)

2005-02-18T13:49:32-06:00

From -Anonymous-: I have been here for a few years now, and can't say that I've ever really had any issues. Everything has always been taken care of quickly and professionally. There is a new manager that seems very nice. They are currently adding a backyard to my apartment, so my dog ... [click to read full apartment review]

AMLI at Prestonwood Hills: Love it. (Recommending!)

2004-07-25T00:00:00-06:00

From -Anonymous-: I have lived here for about 3 months, but it has been a very pleasurable experience. The staff is helpful and friendly. The maintanence fix your requests within 2 days sometimes even the next day. The complex is always clean, and manicured.
When my roommate and I moved in, ... [click to read full apartment review]

AMLI at Prestonwood Hills: Glad to be gone! (Not Recommending)

2004-06-30T00:00:00-06:00

From -Anonymous-: Sad! I hated it there. The staff was rude and the maintenance sucked. I am so glad to be gone. The manager was a joke. Stay away!!! ... [click to read full apartment review]

AMLI at Prestonwood Hills: (Recommending!)

2004-02-10T00:00:00-06:00

From -Anonymous-: Great apartment, were a few minor things I would change about complex. When I first moved it it seemed they had not done a very thorough job of cleaning and touch up painting. They quicky fixed the latter. Staff has always responded in a timely manor on complaints and repairs. ... [click to read full apartment review]