Apartment Ratings | Brooks On Preston Ratings and Reviews

Brooks On Preston: Great place with great management and maintainance staff (Recommending!)

2008-11-11T13:55:51-06:00

From -Anonymous-: I lived in brooks for around 2 years and found my stay really enjoyable.. The management is very nice and responsive... Havent had to wait more than 24 hours for any maintainence requests... The rooms are nice and spacious and the outdoor space is good..Would really recommend this apartment to ... [click to read full apartment review]

Brooks On Preston: THIS PLACE IS A DUMP. (Not Recommending)

2008-05-16T22:22:06-06:00

From jimmywang@yahoo.com: This place has gone downhill, fast. Where should I begin. The office staff is horrible. Example, I came in to make a complaint about a neighbor's constant loud noise at all times of the night, they said "there's nothing we can do about it". I've also left several messages and ... [click to read full apartment review]

Brooks On Preston: BAD, BAD MANAGEMENT (Not Recommending)

2008-04-16T12:09:13-06:00

From -Anonymous-: I had a similar situation to the one right below me, about the pet deposit. I returned all the keys and remmotes, but they wouldn't pay me back the remmote deposit. I also had trouble getting maintainence out there to fix stuff. I had tocall like 4 times to get ... [click to read full apartment review]

Brooks On Preston: It was okay (Recommending!)

2008-04-11T11:08:54-06:00

From aj3208: Well i was there for 6 months. Everything was cool we only had one leak problem but that was because of our neighbors above and that was taken care of next day because we had just moved in 2 days prior so i guess that's why repsonse was so quick. ... [click to read full apartment review]

Brooks On Preston: Gone Down Hill (Not Recommending)

2008-04-02T21:31:22-06:00

From -Anonymous-: I've been here at The Brooks for about three years. When I first moved here, I loved it! However, I've noticed in the past 6 months that the property is going down hill. It seems like they are letting anyone move in here. My neighbor loves to play his music ... [click to read full apartment review]

Brooks On Preston: BOOO THEY WILL SCREW YOU OVER (Not Recommending)

2008-04-16T11:59:00-06:00

From -Anonymous-: Well, first they raised our rent by $80 a month when our lease was up, and then they refused to apply our pet deposit to our final account balance. In fact, they are denying I ever paid a pet deposit, even though I have the canceled checks right in front ... [click to read full apartment review]

Brooks On Preston: Way Above Average (Not Anymore)... Huge Attached Garages (Not Recommending)

2008-05-17T09:18:45-06:00

From Xviper@hotmail.com: I like many other people have justed moved from California (Bay Area) to Texas and was more than happy with what found when I got here. The size of the attached garages has got to be the best selling feature by far. You can easliy fit the largest vehicles inside ... [click to read full apartment review]

Brooks On Preston: Horrible Experience-Burglery happened (Not Recommending)

2007-12-24T10:47:08-06:00

From -Anonymous-: Soon After move-in, my home was burglered. You know what..there was no break-in, which means that they have my keys! Can you guess who could be ? Hope you understand. Mainatanance people come and go into your apartment without leaving even note of their come-in. when questioned they said human ... [click to read full apartment review]

Brooks On Preston: What's my rent??? (Not Recommending)

2007-12-22T10:04:11-06:00

From sweetieyouhadme: My lease will be ending February 29th. Since The Brooks on Preston requires a 60 day written notice, I have to supply them a letter by next Friday, December 28th.Believe it or not, they STILL have not provided me the information on my new lease terms if I were to ... [click to read full apartment review]

Brooks On Preston: Nothing Special here... No perks, nothing fancy, nothing good to say about the service (Not Recommending)

2007-10-31T16:09:21-06:00

From -Anonymous-: If you are looking for plain white walls, cheap carpet, basic inexpensive appliances, old tile, and neighbors that do not respond when you pass by, this is your place. If you are looking for a place where you are appreciated as a resident and have good response to service requests, ... [click to read full apartment review]

Brooks On Preston: Brooks is broken (Not Recommending)

2007-09-06T09:20:54-06:00

From -Anonymous-: I lived at brooks for more than a year. It was not anything special, I had to call the office every now n then to make complains about something or else. You ask for some service today they will come in 2-3 days. and within few weeks they leave you ... [click to read full apartment review]

Brooks On Preston: If you want something clean nice and simple (Recommending!)

2007-08-20T16:15:53-06:00

From Mac_Hernandez: They always fix things in a timely manner. The neighborhood is very nice. They organize events for the residence. They have a decent pool and get-togethers frequently at the pool. They've always been very nice and courteous. It's not the most high end of communities it's fairly modest. But I ... [click to read full apartment review]

Brooks On Preston: I like it here (Recommending!)

2007-07-25T21:01:10-06:00

From -Anonymous-: I just moved in 3 weeks ago, and I have no complaints. The apartment is very cozy and the kitchen is easier to clean than my previous apartment, which had all white countertops-I was spending to much time taking off stains, which was virtually every thing I put down on ... [click to read full apartment review]

Brooks On Preston: NO! (Not Recommending)

2007-07-22T15:02:52-06:00

From -Anonymous-: I lived at the Brooks on Preston for a little over 2 years. In our time with them I saw the bomb squad/swat team climing a building, an entrance gate right in front of my unit pushed down by a big white van, waited 6 hours to have my one ... [click to read full apartment review]

Brooks On Preston: People are too spoiled (Recommending!)

2007-05-27T14:55:56-06:00

From h2kvox@yahoo.com: I have moved away from South California from an apartment that we rented for $1200 a month that held atleast 8000 people or more in the same apartment complex. Parking was extremely horrible... to try to park is like to try to find a needle in a haystack. Did i ... [click to read full apartment review]

Brooks On Preston: A big NO (Not Recommending)

2007-03-08T10:32:07-06:00

From -Anonymous-: I will not recommend this apartment to anyone other then my enemies. ... [click to read full apartment review]

Brooks On Preston: nightmare (Not Recommending)

2007-02-22T09:23:32-06:00

From medha_mishra@rediff.com: avoid it if u can. Its a nightmare, I am only waiting my lease term to get over.
the staff is so unpleasent. they just dont care about residents.
parking is always a problem even when reserved. there r so many small insects in apartment. utility bills are high. ... [click to read full apartment review]

Brooks On Preston: We Loved it and Miss it... (Recommending!)

2007-01-20T09:44:50-06:00

From missingtx: We lived at the Brooks for 4 years - made 3 moves all within the complex. The management staff was fantastic - very accomadting each time. We had monthly pot lucks. We had to move back to NJ. I would move back in a second! ... [click to read full apartment review]

Brooks On Preston: nice experience (Recommending!)

2007-01-12T15:48:08-06:00

From twinkle88: I have lived here for about 1 year and the over all experience was good. I have no complaints regarding anything. ... [click to read full apartment review]

Brooks On Preston: LOOK ELSEWHERE !!!! (Not Recommending)

2006-12-02T13:22:38-06:00

From -Anonymous-: I've lived here for a little over a year and it's been a nightmare from almost every front. The managament staff will say anything to get you sign the lease or a renewal; however, when you need them for anything else, you have to follow-up repeatedly. In addition, the grounds ... [click to read full apartment review]

Brooks On Preston: Great Place (Recommending!)

2006-09-29T16:55:25-06:00

From -Anonymous-: I think it is a wonderful place to live. No problems so far. ... [click to read full apartment review]

Brooks On Preston: Great Place- Read It (Recommending!)

2006-08-24T01:34:13-06:00

From -Anonymous-: Ive lived here for a little over a year and have been very pleased with living here. The community and landscaping is nice and always clean. The inside of the apartment had a great set up, real open living and kitchen area with nicely painted walls and floor detal. I ... [click to read full apartment review]

Brooks On Preston: Poor response to maintenance requests (Recommending!)

2006-08-21T22:59:44-06:00

From -Anonymous-: You will need to keep on following up to get any maintenance work done by these folks.
There are lots of sales folks in the office, and a lot of marketing spiel around a 24 response to any maintenance requests. The only thing that can happen in 24 hours is ... [click to read full apartment review]

Brooks On Preston: Great Home (Recommending!)

2006-07-22T23:18:28-06:00

From -Anonymous-: I love it here. My family has lived here for about 2 years and we feel very safe and happy. All of the staff memebers seem to be great. No major problems yet and it is very close to Bettey Haun Elementary which is great if you have kids. ... [click to read full apartment review]

Brooks On Preston: Look elsewhere (Not Recommending)

2006-07-08T13:06:49-06:00

From -Anonymous-: From day one, this place has been a royal pain. I cannot count the number of times the office has stated they called me in regards to an issue I brought up, when no such thing occurred. Their inability to follow through with anything is contemptable and their internal communications ... [click to read full apartment review]

Brooks On Preston: Painful to deal with the office (Recommending!)

2006-01-25T10:23:53-06:00

From -Anonymous-: We paid off everything upon moving out, but a few months later, I got a surprise call from a collecting agent!!!

I called the office stuff who said that they misplaced lots of the renting records, and that they'd call me back. They never called me back.

I figure the apartment ... [click to read full apartment review]

Brooks On Preston: not a good place to live (Not Recommending)

2005-12-28T22:11:19-06:00

From -Anonymous-: ... [click to read full apartment review]

Brooks On Preston: Rapidly Declining (Not Recommending)

2005-12-28T16:00:14-06:00

From Muskogee: We have lived at Brooks on Preston for 6 mths. Mgrs appear to have lowered the quality level of tennants, i.e.: many barking dogs, loud music in the early hrs of the morning, lots of children playing in the parking lots & drive throughs, etc. Caution when moving out - ... [click to read full apartment review]

Brooks On Preston: Mostly good...but the bad is getting worse. (Not Recommending)

2005-09-07T18:05:52-06:00

From -Anonymous-: Brooks is a pretty complex and has a new paint job. The maintanance crew is incredible, they do trash pickup at the curb. But there is a BIG parking problem even for reserve spaces you rent. Also management is very hardline about money and policies. I used to live in ... [click to read full apartment review]

Brooks On Preston: Great Home (Recommending!)

2005-09-04T20:02:11-06:00

From -Anonymous-: I love it here. Great schools, nice people, and very comfortable apartment. ... [click to read full apartment review]

Brooks On Preston: I love it! (Recommending!)

2005-05-17T10:51:56-06:00

From -Anonymous-: ... [click to read full apartment review]

Brooks On Preston: great place to live (Recommending!)

2005-05-16T20:53:16-06:00

From -Anonymous-: The staff has always been great to my family. I have a hard time believing that the staff treats anyone unfairly. They always call me back or email. They have published their personal email addresses on all of the newsletters. I love my apartment, and the maintenance staff is very ... [click to read full apartment review]

Brooks On Preston: scamed out of half my deposit (Not Recommending)

2005-04-01T07:44:32-06:00

From 4rings: This place was ok, loud neighbours, shit management, and horrible builds, in a 700sqft 1 bdr I had $200 electric bills because they were so poorly built and I kept the tem at 75 in the summer and 65 in the winter. when I move out there were no deductions ... [click to read full apartment review]

Brooks On Preston: (Not Recommending)

2005-03-09T08:38:34-06:00

From -Anonymous-: ... [click to read full apartment review]

Brooks On Preston: Do not live here (Not Recommending)

2005-03-08T08:29:47-06:00

From -Anonymous-: I have lived here through 4 sets of managers and every manager tells a different story. Last week I tried to get ahold of the manager. I left at least 2 messages a day for 4 days and was never called back. Finally, I called when she was "available". I ... [click to read full apartment review]

Brooks On Preston: Management does it again!!!!! (Not Recommending)

2005-03-08T08:22:11-06:00

From -Anonymous-: Does management really know what they are doing.....this week? Back in September we signed another 1 year lease agreement, not knowing what we were going to do about a house in the future. December came around, we reached a decision and ran with it. We then contacted one of the ... [click to read full apartment review]

Brooks On Preston: best place I've ever lived!! (Recommending!)

2005-02-01T18:54:56-06:00

From -Anonymous-: I moved to the brooks on preston last year and couldn't be happier with my home. The community is very quiet, the grounds are very clean, the gates always work, the office staff is beyond nice, friendly, and helpful, and the property manager herself is a delight and always nice ... [click to read full apartment review]

Brooks On Preston: The Brooks on Preston Is A Terrible Place To Live (Not Recommending)

2005-01-21T16:45:42-06:00

From -Anonymous-: The apartment staff excluding maintenance are terrible and do not tell you anything of use when you move there. When you have problems then they tell you stuff like you are stupid, because you should have known that. Apartment maintenance are very nice and polite and they do a great ... [click to read full apartment review]

Brooks On Preston: If your not an alcoholic, don't live here! (Not Recommending)

2005-01-05T20:42:55-06:00

From -Anonymous-: Unless you get drunk and who knows what else with the office and maintenance staff, your not going to get the same deals or anything done in your apartment. And, when do they work? There is never more than one person in the office! I wish I had a job ... [click to read full apartment review]

Brooks On Preston: Great Apartment Living (Recommending!)

2004-11-25T02:49:15-06:00

From sandrafield: I love living here. Great location, inexpensive rent, and great little extras that come with the place. I love being able to check out free movies from the front office, and supersized gym room. I also love the curbside trash pick up, and the continental breakfast chef that comes along ... [click to read full apartment review]

Brooks On Preston: Crazy Neighbors & Management Apathy (Not Recommending)

2004-08-21T00:00:00-06:00

From -Anonymous-: Management takes no action toward unrestrained pet complaints or residents not cleaning up after their pet. Communication process is horrible. Messages left are never forwarded or returned. Packages left are often not found and rarely ever communicated to the resident. A leasing office representative will tell you something only to ... [click to read full apartment review]

Brooks On Preston: I love it here (Recommending!)

2004-08-19T00:00:00-06:00

From -Anonymous-: This is a great place to live. For the rent you pay, you get a lovely apt with great views.

... [click to read full apartment review]

Brooks On Preston: Loving it (Recommending!)

2004-07-19T00:00:00-06:00

From -Anonymous-: I have been living here since March 04 and love the place. The apartments are slightly dated but not in bad shape. The complex is well maintained and the staff are friendly and courteous.

Maintenance requests are handled quickly and professionally. If you get an apartment with a view of ... [click to read full apartment review]

Brooks On Preston: Some staff friendly, but they failed me big time (Not Recommending)

2004-03-27T00:00:00-06:00

From -Anonymous-: I lived here for over 1 1/2 years, enjoyed it. I moved out within 1 1/2 months of moving into another apartment on the same property, and worked an arrangement with them on cleaning (not needed as per everyone´s agreement, AND, I left the staff my ENTIRE apartments contents excluding ... [click to read full apartment review]

Brooks On Preston: Great experience so far! (Recommending!)

2004-03-08T00:00:00-06:00

From -Anonymous-: I just moved in here and love it so far. The apartment looks ok...small things such as door piping etc needs to be fixed.

I have a unit with a lovely view and cant wait to get home everday.

Almost all the office staff are consistently (esp. Kristina)great to deal with.

So ... [click to read full apartment review]

Brooks On Preston: Good place overall (Recommending!)

2004-02-22T00:00:00-06:00

From -Anonymous-: I have always had good encounters with the staff. 3x weekly curb trash is a plus. Have had one problem with the a/c right before last summer. Was fixed the next morning. Doorknob broke. Again, was fixed within 48 hours of my reporting it. The staff do a good job ... [click to read full apartment review]

Brooks On Preston: (Not Recommending)

2004-02-11T00:00:00-06:00

From anapavis: ... [click to read full apartment review]

Brooks On Preston: Excellent Community (Recommending!)

2004-01-21T00:00:00-06:00

From sdo01: I currently live at The Brooks on Preston, and I really have enjoyed my stay here so far. I have lived in many different communities, and so far this complex is the best. The staff is always very professional, and always answer the phones with a smile. The maintenance team ... [click to read full apartment review]

Brooks On Preston: Felt Like Home (Recommending!)

2004-01-19T00:00:00-06:00

From -Anonymous-: I stayed at the The Brooks on Preston while my house was being built this year and it was awesome. The maintenance staff was always at my door moments after my request. The office staff always smiles and was very helpful. ... [click to read full apartment review]

Brooks On Preston: Bad place to live (Not Recommending)

2004-01-13T00:00:00-06:00

From -Anonymous-: Disappointed in management company and upkeep of grounds. Maintenance team was great (when management actually gave them the work reqs). Too many large dogs - lots of poo everywhere. All buildings need new paint and carpet BADLY. Issue with deposit refund (tried to charge for non-existant damages - backed off ... [click to read full apartment review]