Apartment Ratings | Palermo Apartments Ratings and Reviews

Palermo Apartments: Would NOT recommend - POOR MANAGEMENT (Not Recommending)

2008-09-08T08:43:36-06:00

From langera@uthscsa.edu: Maintenance is a HUGE issue, as is responsiveness of the management. Maintenance problems we asked to have fixed 6 weeks ago are still unaddressed....and we have submitted 3 or 4 work requests.The equipment in the exercise room is CHRONICALLY broken. The pool has not been maintained and the water has ... [click to read full apartment review]

Palermo Apartments: I May Miss it Here (Recommending!)

2008-09-02T23:32:17-06:00

From csita8@gmail.com: After spending 18 months in the same apartment, I started noticing things that could be improved, but my time here was nothing short of great. When my A/C went out, I called them and they said they'd get right on it. Later that same day they invited me to sleep ... [click to read full apartment review]

Palermo Apartments: (Not Recommending)

2008-09-02T09:09:34-06:00

From -Anonymous-: These apartments are terrible and I regret moving here. My air conditioner is down EVERY SINGLE MONTH. The heat gets up to 80 degrees and higher in this apartment and they wait 2-3 days before they send anyone. I have to call them and keep bugging them so they will ... [click to read full apartment review]

Palermo Apartments: Pretty facade no substance! Somethings always broken. (Not Recommending)

2008-07-15T09:53:31-06:00

From -Anonymous-: I have to admit that I didn't look around much when I last searched for an apartment. This is something I have regretted since I moved in almost three years ago. The other reviewers are correct when they say that the management is HORRIBLE and the maintenance SUCKS. The neighborhood ... [click to read full apartment review]

Palermo Apartments: Horrible (Not Recommending)

2008-07-08T11:11:08-06:00

From -Anonymous-: We lived here for 2 years and the initial management group was great we loved them. Then the current group took over (about a year in) and things have gone straight down hill. My maintenance requests went un-answered for weeks, the staff LOST the maintenance key to my apartment and ... [click to read full apartment review]

Palermo Apartments: 5-YEAR RESIDENT: DO NOT LIVE HERE! (Not Recommending)

2008-06-19T11:42:18-06:00

From -Anonymous-: I'VE LIVED HERE FOR 5 YEARS, 3 DIFFERENT APT UNITS. I'VE STAYED BECAUSE OF THE LOCATION. THE OFFICE STAFF IS EXTREMELY RUDE AND UNACCOMMODATING. I DON'T EVEN HAVE MY PACKAGES MAILED TO ME ANYMORE JUST SO I DON'T HAVE TO INTERACT WITH THE HORRIBLE OFFICE STAFF. MAINTENANCE IS AWFUL. UNLESS ... [click to read full apartment review]

Palermo Apartments: Once again my maintenance issues remain... (Not Recommending)

2008-09-03T00:42:24-06:00

From RYNOBLASTER30: The apartment above mine had a major water leak causing my bedroom carpet to become saturated with water and the smell of stinch. Drywall and baseboard damage was present as well. It has taken right around 3 weeks and all I have is some shotty patch work, missing baseboard, and ... [click to read full apartment review]

Palermo Apartments: WORST PLACE TO LIVE... (Not Recommending)

2008-05-07T11:52:27-06:00

From -Anonymous-: IT'S FUNNY, I THINK THE 3 OR 4 POSITIVE REVIEWS WERE PROBABLY WRITTEN BY PALERMO MANAGEMENT TO TRY TO OFFSET THE BAD ONES BECAUSE THIS PLACE SUX!THE PLACE IS BEAUTIFUL, BUT THE MANAGEMENT IS WHAT KILLS THIS PLACE... HEY PROPERTY OWNER, IF YOU EVEN READ THESE, HIRE A NEW OFFICE ... [click to read full apartment review]

Palermo Apartments: Don't Waste your time!!! (Not Recommending)

2008-04-29T18:33:17-06:00

From -Anonymous-: Most of these reviews are true. This Apartment is from hell. When I came to move in, the apartment wasn't even ready. They said it would be ready after five, and I could move in then, but they gave me the key and then changed the locks. It was a ... [click to read full apartment review]

Palermo Apartments: Stay Away! (Not Recommending)

2008-04-16T23:07:46-06:00

From -Anonymous-: The staff is horrible and rude when you try to get anything fixed. When i first moved in the shower door leaked and maintenance never came to fix it so i had to do it myself. The carpet looked like it was never cleaned and there was a leak in ... [click to read full apartment review]

Palermo Apartments: So so (Recommending!)

2008-01-31T11:26:38-06:00

From bubblequin: I lived in 2 different apartments within this apartment complex for over 2 years. The positives: beautiful apartments, well maintained, good day shift maintenance, pet friendly for small pets, nice club house, wireless internet at the pool, friendly neighbors and staff. The negatives: on call maitenance unreliable, over charge on ... [click to read full apartment review]

Palermo Apartments: Average (Recommending!)

2007-11-13T15:30:34-06:00

From -Anonymous-: I have lived at Palermo for 3 months. The floor plans and attached garages are the best thing about Palermo. After that, the construction quality of the buildings is low (i.e. when my upstairs neighbor flushes his toliet the living room wall shakes), there ARE lots of ants, spiders, and ... [click to read full apartment review]

Palermo Apartments: Overall, a positive experience (Recommending!)

2008-04-10T23:08:04-06:00

From -Anonymous-: First of all, I sympathize with anyone who is miserable living in any apartment community. I know how that feels. I was stuck at my last apartment for nearly a year, hating every minute and counting the days. They changed management just 6 weeks after I signed a year lease. ... [click to read full apartment review]

Palermo Apartments: good layouts but.... (Not Recommending)

2007-10-09T21:49:14-06:00

From -Anonymous-: I love the floorplan of my apartment and its good rent for the area but the staff is horrible.. The section eight apartment behind us have broken into numerous cars including mine. My roomate happened to be up and went outside to see to young boys jumping the fence and ... [click to read full apartment review]

Palermo Apartments: Beautiful, but RIDICULOUS! (Not Recommending)

2007-08-20T12:15:29-06:00

From -Anonymous-: My roommates and I moved into the apartment the 10th of August. We've put in several work orders to have our bathroom fixed, which has been out of order since we've moved in, and it STILL has not been addressed and it's the 20th of the month. Having four people ... [click to read full apartment review]

Palermo Apartments: HORRIBLE STAFF! Went to look at apts will never go back!! (Not Recommending)

2007-06-22T18:31:17-06:00

From -Anonymous-: I went to look at these apartments and will never go back. One of the ladies in the office was screaming at someone over the phone the other lady helping me was so rude every time I asked her a question she rolled her eyes.I feel sorry for the people ... [click to read full apartment review]

Palermo Apartments: Content (Recommending!)

2007-04-10T14:57:18-06:00

From cher980: I have lived at Palermo for 14 months. I am moving out due to an increase in rent and a decrease in pay.

I really loved my floor plan, it is the second smallest one bedroom...I'm not sure what the official name is of the plan. It is spacious (800 ... [click to read full apartment review]

Palermo Apartments: Palermo: From my point of view. (Recommending!)

2007-01-26T13:41:51-06:00

From woo4642: I have lived at Palermo in the 3 Bedroom and 2 1/2 Bath Townhome for over a year now. My experience with the Apartment and Staff has always been a pleasant one. Now for people who doesn't know about Palermo, it is basically divided into 2 phases: The Main Phase ... [click to read full apartment review]

Palermo Apartments: Pleasant place to live (Recommending!)

2006-09-28T12:00:57-06:00

From -Anonymous-: You know the things that people are complaining about are things that can happen at any property. The management is freindly and helpful. The maintenance has improved drastically. The property is beautiful and overall a great place with great location. ... [click to read full apartment review]

Palermo Apartments: Palermo is a great place to live. (Recommending!)

2006-09-10T20:10:38-06:00

From -Anonymous-: Palermo is a great place to live. The management and maintenance is prompt with all service request, which is a huge deal to me. I would recommend this property to anyone. ... [click to read full apartment review]

Palermo Apartments: Management is horrible, and pitiful. (Not Recommending)

2006-07-30T14:17:11-06:00

From -Anonymous-: The reason i will not rent here is b/c mgr never get the work done and are always behind on everything. I have requested several work orders and they have still not addressed them, it's been over a year. Parking is so horrible that most guest have to park on ... [click to read full apartment review]

Palermo Apartments: Beware of ANTS (Not Recommending)

2006-07-02T00:58:55-06:00

From -Anonymous-: First of all, I have lived here for a year and a half....The management is terrible...I had ants living with me the day I moved in..I told managemt and took them a few days to spray my apartment...I live on the 3rd floor so I guess they like travelling...If u ... [click to read full apartment review]

Palermo Apartments: I wouldn't let my worst enemy live here (Not Recommending)

2006-06-23T17:44:32-06:00

From -Anonymous-: I have never been treated so badly in my seven years of living in apts. Mangement has high turn over because they are horrible! My car got broken into twice and the gate was always broken. They did nothing about it. Don't live here! ... [click to read full apartment review]

Palermo Apartments: I love Palermo (Recommending!)

2006-05-26T23:59:44-06:00

From -Anonymous-: The office staff is great! They made a few necessary changes and now the staff is wonderful. Maintance is quick to fix the few problems that we have. Everyone in the office is very friendly and tries to help you however they can. I would recommend this place to anyone. ... [click to read full apartment review]

Palermo Apartments: Went to look and WONT look back (Not Recommending)

2006-04-11T22:34:08-06:00

From -Anonymous-: I thought they looked nice from the outside... very pretty.... THEN... I go in... the guy cant even find his keys... we get to the apt.. i want to go see the patio/balcony and the sliding door is BROKEN! he pushes me aside to open it and opens it just ... [click to read full apartment review]

Palermo Apartments: Nice to Look at BUT run by a bad managment company (Not Recommending)

2006-04-10T23:37:31-06:00

From -Anonymous-: yeah these apartments are nice to look at from the out side but once you move in it seems this managment company is running it on a shoe string budget. First of all the toilets never work it takes four to five times to get something down and u can ... [click to read full apartment review]

Palermo Apartments: I am lucky I am moving (Not Recommending)

2006-03-22T01:50:31-06:00

From chewy19811: well i have lived here for 7 months and i am lucky that my company is moving me to dallas... I have to agree with everone else that when i did have a problem the office did not help at all. The other thing is that if you write your ... [click to read full apartment review]

Palermo Apartments: Office staff is horrible! (Not Recommending)

2006-01-29T11:19:05-06:00

From -Anonymous-: Office staff is rude. They do not pay attention to what they are doing. And there is no parking here. Raised the price of covered parking from 20.00 to 35.00 a month just to make a profit because of the situation with the parking. Very greedy. I cant wait to ... [click to read full apartment review]

Palermo Apartments: PLease never rent here!!! (Not Recommending)

2006-01-18T10:15:15-06:00

From -Anonymous-: This apartment is a nightmare. I signed a lease thinking it was one price, and then went to pay my rent and they said it was another price ($300 more per month). I said I signed a contract though, and they said because they did not sign it, it was ... [click to read full apartment review]

Palermo Apartments: Im trapped (Not Recommending)

2006-01-09T00:16:59-06:00

From smackd40: Well this has to be the worst place I have ever lived. My ice maker has beeen broken since we moved in, my dryer broke and stayed broken for an entire month, my number for the gate still hasnt been programmed, parking is always a hassle, Over priced pieces of ... [click to read full apartment review]

Palermo Apartments: NOT WHAT YOU THINK YOUR GETTING INTO (Not Recommending)

2005-12-27T17:20:00-06:00

From peroprimo@yahoo.com: I moved here from Austin, they had two weeks to get my apartment move-in done before I moved here, did nothing. I have had so many problems that I spoke with Management company and they are just "now" offering to fix everything, no faith at all in this complex or ... [click to read full apartment review]

Palermo Apartments: Great Place (Recommending!)

2005-12-22T15:28:39-06:00

From -Anonymous-: We moved in here at the beginning of 2005 and we have never had one problem. The maintenance staff and office staff are always very helpful whenever we need anything. We would recommend others to live here also. ... [click to read full apartment review]

Palermo Apartments: I HATE PALERMO (Not Recommending)

2005-09-30T16:20:42-06:00

From loveit771: Looks can be Desiving. When my roomates and i moved here we were treated as a joke. Being young they though we would never be able to live there. after 6 months of being good residents is when it got worse. Maintance was never on site. The office was never ... [click to read full apartment review]

Palermo Apartments: I dont care if it's "pretty" BAD STAFF (Not Recommending)

2005-08-27T15:41:44-06:00

From -Anonymous-: I dont care if the place is pretty - half the time.. the staff has NO EARTHLY IDEA WHAT'S GOING ON... NOT TO MENTION, RUDE WHEN YOU ASK THEM ABOUT A PACKAGE OR THEIR AMMENITIES. I am so pissed off about their incompetency. I had to tell the front office ... [click to read full apartment review]

Palermo Apartments: Poor Office Management (Not Recommending)

2005-08-17T15:42:08-06:00

From -Anonymous-: Long time residents are treated very poorly. Management does not follow through on agreements made. Bad Customer Service! ... [click to read full apartment review]

Palermo Apartments: Beautiful! (Recommending!)

2005-08-10T14:28:53-06:00

From -Anonymous-: Beautiful place - we love it here. The grounds are beautiful and the office staff is wonderful. There are so many apts. in this area - so glad we chose Palermo! ... [click to read full apartment review]

Palermo Apartments: Great Staff! (Recommending!)

2005-05-04T14:57:46-06:00

From -Anonymous-: What a difference. I have lived here for 2 years now and the new staff that has been here since Jan.05 is great! Maintenance requests are answered quick. The office staff is very friendly and helpful.
I would recommend to everyone. ... [click to read full apartment review]

Palermo Apartments: (Not Recommending)

2005-02-23T15:49:02-06:00

From -Anonymous-: Have never experienced such lousy customer care - maintenace totally SUCKS !!! ... [click to read full apartment review]

Palermo Apartments: RUN FOR YOUR LIFE AND DON'T LOOK BACK! (Not Recommending)

2004-10-30T00:47:45-06:00

From -Anonymous-: I just have to say that we really thought that Palermo would be a great home, UNTIL!!!!! Let's just say that nothing, absolutely nothing got done that we had asked for, which was supposed to be done when we first moved in. When we did the walk through, we wrote ... [click to read full apartment review]

Palermo Apartments: get me out of here!!!! (Not Recommending)

2004-10-22T12:21:48-06:00

From -Anonymous-: I have lived at Palermo for the past 4 years. When I first moved in the property was beautiful and was ran professionally...recently it was sold to a new company (Internacional Realty) and they are running Palermo into the ground!!!

there are huge dead spots all over the grass and there ... [click to read full apartment review]

Palermo Apartments: POOR Maintenance & Front Office Lacks People Skills (Not Recommending)

2004-06-06T00:00:00-06:00

From pauly3@satx.rr.com: For being such a beautiful place, it is the people working here that really bring it down. Their response times on service calls were extremely poor, and when they did show up they half assed it anyways. We once had the kitchen sink back up and spew water all over ... [click to read full apartment review]

Palermo Apartments: Great place but pricey (Recommending!)

2004-05-31T00:00:00-06:00

From -Anonymous-: The property is fairly new and in great shape. I lived on the 3rd floor and had a descent view from the balcony. Service was good and never had to call twice. For some reason management changed like 3 times while I lived there (1 year). The maintence crew kept ... [click to read full apartment review]