Apartment Ratings | Pinnacle Highland Ratings and Reviews

Pinnacle Highland: Very poor and bad management (Not Recommending)

2008-10-08T19:24:27-06:00

From -Anonymous-: The management of these apartments is very poor. I have lived in different rental places in different States and I can say the Pinnacle Highland management is one of the worst. If something is broken, you have to call many times, each time they open a work order but you ... [click to read full apartment review]

Pinnacle Highland: Mixed bag (Not Recommending)

2008-09-24T10:30:28-06:00

From Oscapus: I have lived here over 2 years, and love the views out all of my windows of my top floor apartment. That is the only reason I am staying. There is no insulation, and it costs a fortune to heat/cool the place. The office staff are friendly and courteous (unlike ... [click to read full apartment review]

Pinnacle Highland: good place to live (Recommending!)

2008-04-29T16:48:18-06:00

From betterthan: these apartments are as good as apartments get. great area, quiet, affordable, and clean. i enjoyed living here and would recommend them to anyone. you could hear some noise every now and then but for the most part things were quiet. i never had a problem with parking and was ... [click to read full apartment review]

Pinnacle Highland: WORST: dirty, falling apart, rude, and they'll take you for all you're worth (Not Recommending)

2007-03-17T13:51:18-06:00

From -Anonymous-: DO NOT RENT HERE! This was the absolute WORST experience I've ever had renting. First of all the staff was always RUDE and completely UNIFORMED about anything to do with the facilities, procedures, or policies. Everytime I had to go to the office the stuck-up and fat fake blondes would ... [click to read full apartment review]

Pinnacle Highland: Overpriced and Underserviced (Not Recommending)

2007-01-23T13:10:07-06:00

From -Anonymous-: The area is a nice location, but the facilities at Pinnacle are sub-standard; and they call these luxury apartments.

The wall are so thin you can hear your neighbors peeing, showering, talking on the phone, walking, and yes even hear them going at it at all hours of the night.

The kitchens ... [click to read full apartment review]

Pinnacle Highland: Bottom Line- They're Out to Make Money (Not Recommending)

2006-11-08T16:30:29-06:00

From nibley552: I lived in the Pinnacle Highland from 8/2005 until 8/2006 and I thought I would share my experience with you. I had never lived in a big apartment complex before, so I cannot compare my experience to another complex, but this is what I found.

PROS:
The apartments are in a nice ... [click to read full apartment review]

Pinnacle Highland: Discouraged ex-resident (Not Recommending)

2006-09-19T02:26:05-06:00

From -Anonymous-: To Whom It May Concern:

We moved in July 11, 2005 & moved out August 17, 2006. The contract expired which allowed us to vacate without repercussion. The rent, if leased for a second time, would jump from $790 a month to $890. A $100 difference and in which your words ... [click to read full apartment review]

Pinnacle Highland: Good Living (Recommending!)

2006-08-09T15:36:15-06:00

From -Anonymous-: I would have to disagree with all of the previous complaints. I was a resident of Pinnacle Highland for one year, I feel that both the apartment as well as management lived up to my expectations. I lived on a third floor unit and there was very little noise. I ... [click to read full apartment review]

Pinnacle Highland: THE WORST LIVING EXPERIENCE (Not Recommending)

2006-07-11T00:34:04-06:00

From -Anonymous-: The walls are thinner then paper. If you live on the ground floor, good luck getting to sleep at night! It sounds like the birds that are chirping in the morning are inside my bed room at 5:15AM!!! (and my window isn't open) Just wait until they fire up the ... [click to read full apartment review]

Pinnacle Highland: Don't spend a cent! (Not Recommending)

2006-05-05T21:10:47-06:00

From yngprofessional: Poor construction. I'm glad there wasn't a major earthquake while I lived there!

Your reserved, covered-parking space was quite a walk from your actual apartment.

Poorly mannered, and poorly educated office staff. They were so defensive and rude to any question you asked them, it was like walking into a snake pit. ... [click to read full apartment review]

Pinnacle Highland: Stay Away (Not Recommending)

2006-04-13T14:12:53-06:00

From -Anonymous-: This apartment was horrible. The road have big holes everywhere. Parking lot was too far away from our complex. People were partying and drinking at swimming pool till midnight. People in the office weren't helpful, kind, and professional. Hot water run out within 10 minutes. Furnaces didn't heat our room ... [click to read full apartment review]

Pinnacle Highland: thin walls (Not Recommending)

2005-09-09T23:18:08-06:00

From -Anonymous-: yeah for sure - the walls were so thin the neighbors upstairs drove us freakin' nuts - we could seriously hear them roll over in their bed - you an hear them pee - talk - there is no privacy with walls this thin - our little boy was 2 ... [click to read full apartment review]

Pinnacle Highland: Going down hill..... (Not Recommending)

2005-05-17T16:13:16-06:00

From -Anonymous-: Pinnacle Highland is completely falling apart. Poor construction and I can hear my neighbors all the time. The property is dirty and there is no parking. ... [click to read full apartment review]

Pinnacle Highland: Gross!! (Not Recommending)

2004-12-21T17:50:22-06:00

From -Anonymous-: The people associated with these apartments should be ashamed of themselves! They are nasty! They look okay when you first walk through, but everything starts falling apart because it's all so cheap and they are over-priced and the staff is awful!! I moved in here and so did a lot ... [click to read full apartment review]

Pinnacle Highland: Biggest Mistake! (Not Recommending)

2004-06-21T00:00:00-06:00

From -Anonymous-: The first six months were uneventfull. We were pretty happy to live there, but then we got new upstairs neighbors. They were loud 24 hours a day. They moved in after 12am and the office did nothing about it. They let their dog out without a leash, slammed their door ... [click to read full apartment review]

Pinnacle Highland: Great place to live, but pricey (Recommending!)

2004-06-07T00:00:00-06:00

From pdxgirl: The apartment itself was perfect. It is spacious. The patio is great, and the views are amazing. The bathroom is one of the best features, it is so large. The office staff was always nice and responsive. The only headache was parking. I had people park in my spot constantly, ... [click to read full apartment review]

Pinnacle Highland: save youself the headache (Not Recommending)

2004-03-16T00:00:00-06:00

From gsptire@aol.com: these apartments are terrible! the staff is not helpful, they do not enforce parking, the lot is coming apart with potholes big enough to bury a yugo in! the walls are thin and if you like people stomping above your head at all hours of the day and night u ... [click to read full apartment review]

Pinnacle Highland: Unprofessional (Not Recommending)

2004-02-16T00:00:00-06:00

From nathantrone01@hotmail.com: I renewed my contract and 6 months after renewing they said they had to do a financial back ground check to be sure I could pay rent. I had made all my payments on time and in full yet they were still questioning my ability to pay them.

They were ... [click to read full apartment review]

Pinnacle Highland: Great office and maintenance staff! (Recommending!)

2004-02-12T00:00:00-06:00

From shnooqueen: The office staff has been nothing but perfect. They are always helpful, upbeat and professional. I never had any problems with getting maintenance to repair things. The walks and parking areas were plowed/shoveled promptly. My initial contact with the complex was very pleasant and the leasing consultant took care of ... [click to read full apartment review]

Pinnacle Highland: Amazing Staff, Amazing Place (Recommending!)

2004-01-20T00:00:00-06:00

From luvmymnts: My friend as a "pass time" thing told me about this web site. Out of boredom I checked it out since I have lived here for alittle over 2 years and don´t plan on moving unless someone drops a house in my lap...or my boss gives me a huge million ... [click to read full apartment review]

Pinnacle Highland: Poor Customer Service (Not Recommending)

2003-12-15T00:00:00-06:00

From Hoopman67: The office staff is terrible. I´ve never lived anywhere with an office staff that is as rude and unresponsive. Things get done if there is a maintenance problem but they (the front office) act like it is such an issue for them to call maintenance. We are in a second ... [click to read full apartment review]

Pinnacle Highland: Good except for..... (Not Recommending)

2003-11-29T00:00:00-06:00

From -Anonymous-: We got attitude from the office when we let them know someone had broken into the apartment. We were not blaming, we were just making them aware in case it was happening to other folks.

I was home alone and at about 4am someone broke in through the sliding glass ... [click to read full apartment review]

Pinnacle Highland: Great location, great views (Recommending!)

2003-07-11T00:00:00-06:00

From -Anonymous-: Pinnacle Highland has a great location and the best views in the valley. I had a great experience. Maintenance was friendly and prompt. The landscape is beautiful and well maintained. The office staff is professional and courteous. This is apartment living in the best possible way.

... [click to read full apartment review]

Pinnacle Highland: Nice place to visit, but... (Recommending!)

2003-07-03T00:00:00-06:00

From -Anonymous-: The views are spectacular, BUT only if you are in the right building, facing North.

The management is polite and professional...BUT they rarely took care of things on a timely basis. They also did nothing about renegade tow trucks improperly impounding our vehicle, costing us $190 late one night. Another failure ... [click to read full apartment review]

Pinnacle Highland: Don´t Bother (Not Recommending)

2003-02-24T00:00:00-06:00

From -Anonymous-: I moved to Utah about 5 months ago, and chose Pinnacle Highland because my first impressions were very positive. Little did I know what awaited me. My fiance and I moved into a third floor apartment to avoid excessive noise, of course. What a joke! We´ve managed to survive for ... [click to read full apartment review]

Pinnacle Highland: WORST IN UTAH (Not Recommending)

2003-01-19T00:00:00-06:00

From -Anonymous-: MANAGEMENT SUCKS. WE HAVE BEEN ASKING FOR THINGS TO GET FIXED FOR MONTHS NOW. WE WERE TOLD THINGS WOULD BE FIXED AT A CERTAIN TIME. WE WERE TOLD DIFFERENT DATES ON WHEN RENT WAS DUE. NOTHING HAS BEEN HANDLED! I WENT STRAIGHT TO THE MANAGER AND SHE PROMISED THINGS WOULD ... [click to read full apartment review]

Pinnacle Highland: Recommended (Recommending!)

2002-12-08T00:00:00-06:00

From -Anonymous-: Lived here for two years. Electronic garage parking key. Staff friendly. Maintenance very good. Aesthetically nice with very nice location. Right next to Brighton High for use of running track. Nestled on hill, but near a lot of shopping. Breathtaking views. Beautiful pool with fountains, nice exercise room. Two problems--I ... [click to read full apartment review]

Pinnacle Highland: Three Great Years and Counting (Recommending!)

2002-10-31T00:00:00-06:00

From -Anonymous-: Ive lived in my Pinnacle Highland apartment for over three years now and I have nothing but good feelings about the entire experience. Despite what others have said here, I have found the office staff to be consistently friendly, helpful and expedient, and the maintenance staff has never taken more ... [click to read full apartment review]

Pinnacle Highland: office staff sucks (Recommending!)

2002-10-12T00:00:00-06:00

From Seabass: Great place, but the management staff treats young people terrible....TERRIBLE I say! ... [click to read full apartment review]

Pinnacle Highland: LAZY MAINTENANCE LAZY OFFICE STAFF (Not Recommending)

2002-08-14T00:00:00-06:00

From -Anonymous-: I have had several incidents of appliances breaking down-- microwave works when it wants to, disposal is always broken, the air conditioning system makes me think I have hot flashes and I am a male, and my could my neighbors be ANY more rambunctious and loud.

The staff is never available ... [click to read full apartment review]

Pinnacle Highland: Stay Away!!! (Not Recommending)

2002-07-23T00:00:00-06:00

From doogan32@hotmail.com: I have rented from 8 different apartment communities and have only had trouble with Pinnacle Highland. The appliances were very Cheap and unreliable. The A/C and heating would shift the room temp up to 13 degrees never keeping a comfortable temp. There managment team is very uncapable of handling any ... [click to read full apartment review]

Pinnacle Highland: I love my new apartment!! (Recommending!)

2002-03-02T00:00:00-06:00

From -Anonymous-: I just moved in and I have to say it was one of the easiest transitions I have ever made. I found the staff to be so helpful and genuinely interested in my needs. The location is the best in Salt Lake and my view is incredible! ... [click to read full apartment review]

Pinnacle Highland: Renter beware! (Not Recommending)

2008-09-25T09:48:05-06:00

From -Anonymous-: We lived there when it was still fairly new and it sounds as though the problems we experienced have not been addressed and are only getting worse. We lived in a ground floor apartment and when we had neighbors above us, we could often hear them (and yes, we have ... [click to read full apartment review]

Pinnacle Highland: (Recommending!)

2002-01-31T00:00:00-06:00

From -Anonymous-: I have been here for almost two years. My apartment is nice and the view is excellent. The maintenance here is great. They respond very quickly and are very courteous. ... [click to read full apartment review]

Pinnacle Highland: MAJOR Security problems (Not Recommending)

2002-01-15T00:00:00-06:00

From brian@zyx.net: Lived here for 3 years. Have my jeep broken into twice, and my car was stolen (right out of the parking lot!!). Management gives me the cold shoulder when I call. They´ve made it clear they couldn´t care less. ... [click to read full apartment review]

Pinnacle Highland: Nice Place (Recommending!)

2001-11-27T00:00:00-06:00

From -Anonymous-: Yes management needs a little work on their people skills, but the apartment itself is wonderful. New and very eye pleasing. Has a lot of really nice amenities and we had a beautiful of the downtown city lights at night. The only thing we did not like was our rude ... [click to read full apartment review]

Pinnacle Highland: Nice new and ready to fall apart (Recommending!)

2001-11-08T00:00:00-06:00

From -Anonymous-: This place is nice and new. The rooms are bright and some of the views are great. The walls are very thina dn you can usually hear the people around you. They are also built on a sand pit which is only a concern if you intend to live there ... [click to read full apartment review]

Pinnacle Highland: (Recommending!)

2001-07-18T00:00:00-06:00

From -Anonymous-: This is a nice place, but I had an experience with a neighbor above me who threatened to transfer because she could hear our music. Even though a management representative came to our house and told us that the music was not loud. I also had called the management about ... [click to read full apartment review]