Review History for anonymous

Twenty5 Pelham


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anonymous

Resident 2014 - 2015

6/24/2015

I have lived here for almost a year now, my lease ends in about 2 months. When we were first trying to move in the management was nothing short of garbage, they wouldn't get back to me even though I was trying to rent and the lady manager even fussed at me for trying to get her to call me back, but she isn't there anymore thankfully. I like the management now, someone pretty much always answers the phone now and is quick to act so that's good. But a lot of times they aren't there, I would say about 8/10 they are not in the office, they close early or leave for a few hours mid day (not just an hour for lunch) . The maintenance is awesome, probably the best part, so friendly and passionate about what they do, and respond within 48 hours, usually within 24. I do have millipedes, EVERYWHERE which is very surprising because they spray like every 3 months, at least that's what the note on my door every 3 months says, not really an issue with roaches at all but summer just started, but I didn't have one when it was warm this time last year. Probably the worst thing about this complex is how much I HAVE to deal with them like, how much they come into my apartment, I don't really have anything to hide so it's not a huge deal, but I would rather pretty much never have to deal with them or have them come into my apartment just because I like my own space. I understand spraying and maintenance but I get a note on my door almost every 2 months stating that they have to spray, or replace our shower head or inspect for their insurance or something and I seriously hate it. I just feel like that is way too much, and I would rather be left alone other than spraying for bugs and my maintenance requests, and usually I only get a note one night before they are coming, that is probably the number one reason I am leaving, I am not home when they come, and someone is in my home pretty much every 2 months without me there. This is my first apartment so I don't know if this is normal, I anticipated the pest control every couple of months, but not the constant in and out that I have experienced. My rent has gone up once since I have lived here, it went up $4 because they started sending out paper bills and itemizing our water and sewage, which I don't think id needed because you pay $50 flat rate for water and sewage. But my bill has never been correct, they added $20 and when we went up there they told us just to pay what we normally pay and now my bill says it is a dollar more than originally stated but I don't pay that dollar because I don't know what it's for. Also, where I park, no one seems capable of parking their car properly, they all park crooked so you have to skip a space...or be as lucky as me and have the door to your brand new car dented. There are also two cars in the closest spots to the walkway to my building that are immobile, they don't get driven, and there are boxes piled up in them and around them but no one seems to care even though these cars are parked next to the maintenance shack. One is on stilts so the tires don't go flat because I guess the staff noticed that it was sitting there on flats and they left a note on their window so the car owners filled the tires and put it on stilts so it doesn't go flat again, but other than that these cars never move and instead of being respectful and parking in a further spot so other residents can use those spots they have permanently parked their cars in the closest spots. I have complained and nothing happens, its so gross, the boxes around the car are all soggy and moldy from sitting in weather, and I have no idea what is in them. I know nothing can be perfect but there are just too many little things, and too many people in my apartment all the time for me to enjoy living there.
    Manager

    6/17/2015

    Twenty5 Pelham
    Thank you for sharing your experience with us We take all feedback seriously and use it as a chance to learn how to better serve you.

    Review 52 out of 87

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