Review History for anonymous

Litchfield Oaks Apartments


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anonymous

Resident 2009 - 2012

12/20/2012

I have lived at Litchfield Oaks for a few years now and have seen many changes occur from staff to grounds. I am on here to strictly write MY opinion. I am not here to rebut anyone's posts nor will I partake in a go around with comments posted against or for what I am about to say. I understand some of the frustrations residents have mainly the one about dog fesses. With that being said, you cannot not blame the office staff for everything. You can't blame them for not doing their "job" and also expect them to be on poop patrol. There are 192 units which means the potential for 192 work orders, 192 units worth of questions. This is OUR community and WE are as much responsible for its appearance as the maintenance staff is. Perhaps, if the residents didn't litter, throw their cigs on the ground, not pick up the dog fesses the maintenance staff could attend to ALL the residents requests immediately. Like I said I have seen the staff change over the years and I feel this is the BEST team L.O. has had. Mari is so knowledgeable about local going on's you could count on her for a friendly educated conversation on where to go and what to do. She also knows the Aspen Policy like it is part of her daily readings. Give her a chance. Brandi is an absolute doll who takes the time out of her busy day to GENUINELY ask how you are. She puts things aside to let you know she is giving YOU her time. Clay has the expertise and professionalism that Aspen should be proud of. He knows every nook and cranny of this complex and will answer any question for you. If he doesn't have an immediate answer HE WILL RESEARCH IT AND COME BACK TO TELL YOU. Freddy, the best addition to the maintenance staff ever!! He is there in a jiffy and you are ALWAYS greeted with a smile and pleasantries. He knows his job and does it with exceeding expectations. This is the FIRST time since I have lived here that I feel the staff truly is a team. I personally couldn't be happier. Zumba classes are offered to residents that truly are a blast, holiday parties are planned FOR THE RESIDENTS. Pool parties, yard sales ect. This stuff is all done at the request of the residents and for the residents. This property may not be for everyone as no property is. But to blame the staff for short comings of a small handful of residents is ludicrous. This is a COMMUNITY it is full of a beautiful diverse population, there are elderly people, there are babies. If you are not looking for that mixture this is not the place for you. If you are looking for a sense of family and a fun place, you couldn't choose a better one!!!

    Review 25 out of 65

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    Litchfield Oaks Apartments

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