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Brookstone

1800 Marett Boulevard, Rock Hill, SC 29730
(102 Reviews)
$1,110 - $1,968/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

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Brookstone Reviews

(102)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

2/17/2023

This apartment seemed like a great place at the start. Once I got moved in a few days into living there, there were cockroaches everywhere. The smell of marijuana throughout the whole apartment complex is pretty bad. They do need some upgrades in the apartments.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2020

    6/23/2020

    This community is amazing! The staff are super nice and will remember you and love to talk with you! I am in LOVE with Brookstone Apartments and plan to stay here for quite a while! The homes are well maintained and extremely clean, I haventā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2019

      10/18/2019

      I got a notice for non renewal of the lease no reason to why or anything I think that is so unprofessional then I called today and the leasing manager I think her name is mahogany wouldn't tell me the reason why she stated sheā€¦Ā See More >
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        martinezm216

        Resident ā€¢ 2016 - 2019

        2/15/2019

        I have been living at Brookstone Apartmenrs going on 3 years. Midway through there was a change in management and that is best thing that could have happened. For the quality of apartment, these prices are very comparable to others. What makes it worthy isā€¦Ā See More >
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          nailteckman

          Resident ā€¢ 2008 - 2018

          9/10/2018

          If you like and inconsistency and new neighbors every 6 months large cockroaches in your apartment consistently even though they exterminate where you have to leave your apartment the chemicals are so toxic! If you like being told stories by the management because anything theyā€¦Ā See More >
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            Kelly_F453

            prospective ā€¢ Visited 2018

            8/22/2018

            Brookestone Apartments are wonderful! From the layouts and all of the options -you can tell these are all well built with quality and ideas/touches that no other rental company offers. We spent an entire weekend touring all over rock hill and fort mill area forā€¦Ā See More >
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              Rachel_L324

              Resident ā€¢ 2018

              7/11/2018

              As a resident here at Brookstone Apartments for going on two years, I have nothing but nice things to say. The atmosphere and the management here at Brookstone really make you feel at home. The ladies in the office are always ready to listen toā€¦Ā See More >
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                jeezyjj

                Resident ā€¢ 2017 - 2018

                7/11/2018

                I moved to Brookstone Apartments about a year ago and it has been great. The entire staff always greet you with a smile and are very helpful to my needs. The grounds and facilities are always clean and in order. The laundry room, gym andā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2017 - 2018

                  7/10/2018

                  AVIOD AVIOD AVIOD! Office filled with compulsive liars. Most unprofessional individuals I've ever had to deal with. The property manager was the most difficult to deal with. Called multiple times about an issue we were having and she stated over the phone she did notā€¦Ā See More >
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                    Alanna_K

                    Resident ā€¢ 2017 - 2018

                    5/25/2018

                    Avoid this apartment complex at all cost if you value great customer service, a management team that is honest and communicates well, and your valuable belongings. My lease was set to end in June 2018, but I was hired in another state and moved inā€¦Ā See More >
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                      Gracen.Ramsey

                      Resident ā€¢ 2016 - 2018

                      2/27/2018

                      I am currently on my second lease with Brookstone and I am all around pleased in every aspect. Our apartment is cozy and I always feel comfortable in the community. Aside from the incredible neighborhood, management & staff are by far my favorite part aboutā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2017

                        10/9/2017

                        When I first came to Brookstone I fell in love and then I actually moved in... One of the biggest issues that I have with this complex is the noise, the walls are paper thin. I can hear every move in the apartment above me.ā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2016 - 2017

                          6/13/2017

                          Bad complex, scammers, do not run your credit. ----------- is a con artist pay him $390 and you're approved, no matter if your income isn't sufficient enough. ---- covers up for them. Stay away from this complex. Paid to get my locks changed and wasā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014 - 2017

                            2/1/2017

                            I've lived at Brookstone for over 3 years now and have never had an issue with the property or the staff. Anything that I have needed fixed, usually gets fixed within the same business day and I feel like the maintenance staff really enjoys theirā€¦Ā See More >
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                              sarahtimms

                              Resident ā€¢ 2016

                              9/30/2016

                              I recently moved to this apartment complex from Charlotte, NC. The location is great because is close to the interstate and the place is very clean. The office staff is super friendly, and they always fax my stuff and make my copies when needed it.ā€¦Ā See More >
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                                dangitbobby

                                Resident ā€¢ 2014 - 2016

                                8/15/2016

                                I guess they now accept section 8. Watching a WORLDSTAR video in real time across the breezeway at the moment. Seems like every other day. I love feeling so safe knowing a group of people are screaming at each other close by. The excitement ofā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2016

                                  6/23/2016

                                  Hi! My name is Megan. I recently moved to Brookstone Apartments in Rock Hill. The apartment is very nice with new carpet and good painting. There are lots of police officers living here so I feel very safe. The two guys in the office areā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2015 - 2016

                                    2/5/2016

                                    The office staff is very rude and refuse to listen to tenants complaints. Dog poop is everywhere and the trash is constantly overflowing. The apartments are kinda nice. I think they can do a better job painting and covering up the old holes. The bedroomsā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014 - 2015

                                      11/5/2015

                                      This place is a pure joke . I and my sons father were living here. Things didn't work out between the two of us. I decided to move out . Mainly everything in the apartment was mine and my sons , I went to theā€¦Ā See More >
                                        Manager

                                        10/20/2015

                                        Brookstone
                                        Good afternoon, The content of this post is unfamiliar to the entire staff, including myself, so we believe you may have chosen the wrong Brookstone Apartments. There are other apartment communities with the same name, but at a different location. Since this post is anonymous and without contact information, I am unable to reach out to you to discuss this further. If you would like to speak with me, feel free to call me directly. Thank you, Jodi Rusignola Executive Manager 803-985-5915
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                                        anonymous

                                        Resident ā€¢ 2015

                                        9/1/2015

                                        I'm very pleased with this apartment complex. It is very quiet and parking is great (unless you arrive after midnight, then you might have to walk a little). I'm a mom, so finding a safe place for my kids was priority. I have felt veryā€¦Ā See More >
                                          Manager

                                          9/2/2015

                                          Brookstone
                                          Thank you so much for taking the time to share your pleasant living experience at Brookstone! We are so happy that you and your family are enjoying your home and the recently upgraded features. We appreciate you acknowledging our top notch maintenance team, as their goal is to address all maintenance requests in a timely fashion. Since Brookstone is a very pet friendly community, we also enjoy receiving feedback from our furry friend's owners. Sincerely, Jodi Rusignola
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                                          PatrickHawthorne

                                          Resident ā€¢ 2015

                                          8/25/2015

                                          I am a first year teacher new to the Rock Hill area. Safety, quiet, and quality are some of the qualifications I searched for and has found here at Brookstone Apartments. I have no issue with getting my rest for school. Everyone here hasā€¦Ā See More >
                                            Manager

                                            8/26/2015

                                            Brookstone
                                            Patrick, Thank you so much for taking the time to post this wonderful review about your living experience at Brookstone! We are so glad that the property and the staff have met your desired qualifications and expectations. Thank you also for acknowledging our top notch maintenance team, as their goal is to handle all requests as quickly as possible. Sincerely, Jodi Rusignola Executive Manager
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                                            anonymous

                                            Resident ā€¢ 2014 - 2015

                                            5/26/2015

                                            Do not recommend. The management, leasing agents, office staff and maintenance are non-responsive and unconcerned about the needs and concerns of tenants. Only 1-2 out of 12 in the office even live on the property. No one monitors the pool or workoutā€¦Ā See More >
                                              Manager

                                              5/27/2015

                                              Brookstone
                                              Dear Resident, Thank you for taking the time to express your concerns. We are very sorry if you have not had the great living experience that Brookstone aims to provide. We are happy to let you know that many of the items you mentioned have already been addressed. The fitness equipment is in full working condition and a new quarterly preventative maintenance contract is in place. Pet feces are being picked up on a daily basis by maintenance, if not by the resident. The compactor is run daily and we ask that if you witness inappropriate use by residents or disposal by a non-resident, that you report it to the office immediately. We continue to work diligently to identify residents that do not pick up after their pet. We monitor the property on a daily basis and send out reminders about pet rules, policies and potential fines. We request that our residents contact us immediately if they witness anyone not abiding by the pet rules, so that we may address the issue in a timely fashion. Please remember to report inappropriate behavior at the pool promptly, so that we may confront the situation immediately. You can do this by calling the Leasing Office number and selecting option 3 to reach the Community Monitor after business hours and he will be paged right away . As far as noise is concerned, we are very strict about excessive noise, especially before 10 a.m. and after 10 p.m. If anything transpires outside of normal business hours, our Community Monitor is on site and on call 24 hours a day & 7 days per week. We as management, depend on our residents to be our eyes and ears when we are unable to witness anything that is contrary to our community rules and regulations. Since this was posted anonymously, I am unable to contact you directly, so please feel free to contact me directly should you have any further concerns. Sincerely, Jodi Rusignola Executive Manager 803-985-5915
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                                              anonymous

                                              Resident ā€¢ 2014 - 2015

                                              3/19/2015

                                              I have read a lot of the recent bad reviews and think that they must be talking about a different place because I love Brookstone! Dana helped me and has been nothing but sweet and kind. From the beginning she has taken careā€¦Ā See More >
                                                Manager

                                                3/20/2015

                                                Brookstone
                                                Thank you so much for taking the time to share your living experience at Brookstone Apartments! Customer Service is our # 1 priority and we appreciate your kind words about our Leasing Consultant Dana and our maintenance team.
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                                                raynakorbus

                                                Resident ā€¢ 2015

                                                3/18/2015

                                                I have lived at brookstone for 6 months and I have lived every second of it. The reason I chose this apartment in the beginning is because of my large breed dog. I have never heard our neighbors and actually rarely see them, which Iā€¦Ā See More >
                                                  Manager

                                                  3/19/2015

                                                  Brookstone
                                                  We are so glad that you and your pet are enjoying your living experience at Brookstone! We appreciate your compliment about our Leasing Consultant Corey and for recommending us to others.
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                                                  anonymous

                                                  Resident ā€¢ 2014 - 2015

                                                  3/17/2015

                                                  I am a current resident, and this is a terrible place to live. The parking is not adequate, there is dog feces all over the grounds, and the office staff is rude. Additionally, the apartments are very overpriced and the residents here are loud andā€¦Ā See More >
                                                    Manager

                                                    3/17/2015

                                                    Brookstone
                                                    We are very sorry if your living experience at Brookstone has not met your expectations. Great customer service is our priority. If you would please contact me directly, I will be more than willing to address all of your concerns as your satisfaction and enjoyment of your home is very important to us. Thank you. Jodi Rusignola, Executive Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    What is the pet policy at Brookstone?
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Brookstone

                                                    March 2024

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                                                    Brookstone is an apartment in Rock Hill in zip code 29730. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,968. Nearby cities include Fort Mill, Indian Land, Pineville, Lake Wylie, and Clover.

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