Review History for Glowbaby

Courts at Waterford


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Glowbaby

Resident 2014 - 2015

4/20/2015

The following review is based SOLELY on my nightmare (experience) and my personal thoughts and feelings. When you first visit the property, everyone has on their fake faces, bursting with smiles.....it's a lure, once you sign the lease, you meet the real deal. The Office Manager has to be the rudest, the meanest and the most dishonest person I have ever met and she showed me I have the ability to truly hate someone. I had issue after issue, the main one being mold. The bedroom was especially stuffy and musty. My requests for an air quality test were denied 3 times until my daughter called corporate and threatened to call the media, low and behold, someone flew in the next day and came by my apt the following day. Finally, an air quality test was performed and the bedroom tested 10x higher than normal levels and the living room tested 7.5x higher. I suffered multiple asthma attacks. There were times, I would stay in a hotel or sleep in my car, just to breath. Mold has a terrible effect on humans and my face is really messed up by the mold. If you want to see the pics, just ask, anyone I can help, so this won't happen to them, would be my pleasure, whether this complex or any other. The place was filthy and the cleaning company was called to come back and clean, I found a human tooth and big balls of hair in the apt, that's how nasty it was. During the move-in walkthrough, there were so many problems, there wasn't enough room on the paper to list them all, plus I had to email another very lengthy list. One time, while maintenance was there, my phone was stolen....and yes, I saw him take it, nothing was done about it, a few weeks later, he taunted me about it. The stove was in bad shape, the a/c didn't work properly, the living room flooded, twice, the place was bug infested with everything but roaches, stink bugs were the worse, the window was cracked and I was told it would be fixed, but after I signed the lease, they changed their minds. The water was hot for less than 5 mins, they had to replace the water heater. I can go on and on, but the review would be the length of a novel. All I can say is, please read the reviews, the majority can't be wrong....I wish I had. And to play it safe, especially when speaking with the Office Manager, always have someone with you or on the phone, listening, because they will throw you under the bus to save themselves. Her reaction was priceless when she tried to deny something and I told her my daughter was listening to our conversation. We're not allowed to mention names, so I will do initials. K, one of the office staff members is the sweetest and kindest person you'll ever meet. R, another office staff member, he sits at the desk in front of the kitchen, simply adorable, very willing to help. The maintenance, J & B, really great guys. D, the old man in the back office, very unfriendly and denies every promise he makes and A, the Office Manager, very rude, lied and was very mean. This is what I experienced while there and are my personal feelings. ***The one star ratings below is because I couldn't give it a negative star.

    Review 25 out of 102

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