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Sterling Hills Apartments

1 Milligan Lane, Johnson City, TN 37601
Website
87%
55
Reviews
87%
% Recommended
65%
City Average
12/17/14
Verified Resident

The Townhouse was clean and bright. fast and excellent maintenance service for door that wouldn't lock. easy move-in and great follow up. Could have more lighting in parking lot but other than that, completely satisfied. We are very excited to live… Full Review ▶

12/16/14
Verified Resident

Maintenance was very quick and professional. I was very impressed by how quickly they fixed the problem. And the maintenance man was very nice to me and my dog. Overall it was very easy to fix and was not a hassle… Full Review ▶

12/05/14
Verified Resident

Sterling Hills is a beautiful area and the staff has always been warm and welcoming and takes care of any problems we have immediately. We have lived here for two years now and will be here for at least two more… Full Review ▶

Manager Response
11/24/14
Verified Resident

I have been very satisfied with both my apartment and the staff at sterling hills. The office and maintenance staff are friendly and professional and the apartments are spacious and updated. I also love that we are able to have pets… Full Review ▶

Manager Response
11/03/14
Verified Resident

My experience has been great! Those is truly a community. Actually everyone here makes this a family atmosphere not just an apartment community. it's home!!!!!! I have lived in apartments in my younger years but they were cold and uninviting. The… Full Review ▶

Manager Response
10/17/14
Verified Resident

Sterling Hills has the feel of luxury living at an affordable price. The noise level inside my townhouse has been a very pleasant suprise. I know my neighbors have pets and kids but I do not hear them. The grounds are… Full Review ▶

Manager Response
10/16/14
Resident

Back in late April 2014, my husband and I were in a bind to find a decent and inexpensive apartment after our previous landlords notified us that they were selling the home we were renting from them. After looking at several… Full Review ▶

Manager Response
10/09/14
Verified Resident

I absolutely love live at Sterling Hills. My apartment is amazing. The staff is friendly and very prompt to respond to any issues I may have. They keep the community very clean and looking wonderful. I feel very safe living there.… Full Review ▶

Manager Response
09/29/14
Verified Resident

My one bedroom is the perfect amount of space, I always have great parking, and they keep the place looking really nice and inviting. The pool is very clean in the summer, and the people here are very friendly. I also… Full Review ▶

Manager Response
09/26/14
Verified Resident

It's a great place to live. It's a huge apartment complex, so there is the factor of feeling safe. Everything was extremely clean when I moved in. The staff was very nice and helpful with my decision to rent from them.… Full Review ▶

Manager Response
09/04/14
Verified Resident

the staff is awesome... and so friendly the only thing i dont love is the parking.. the spots are small and my neighbor is often over the line making me have to park farther away.. which would e fine but i… Full Review ▶

Manager Response
08/05/14
Verified Resident

I will have to say the ladies in the office are really great! Every person that works with Sterling Hills has been very professional. The maintenance guys are very professional,clean and good at their jobs. Parking can be a problem and… Full Review ▶

Manager Response
07/14/14
Verified Resident

The location is very silent, clean and embedded in a green environment. The staff is very professional and reliable. You get a lot for your money. There are storages within the location which you can rent for an affordable price. All… Full Review ▶

Manager Response
07/02/14
Verified Resident

At this community, I feel that my privacy has always been respected, I have had no trouble with neighbors, the amenities have always been well kept, the staff in the office has always been more than kind and helpful, and the… Full Review ▶

Manager Response
06/27/14
Verified Resident

It was decent, but there are no utiliies included so it adds up. And, the leasing office staff can sometimes be rude, especially Rhonda. It took them 3 days to replace my fire alarm because Carmenia did not place my request… Full Review ▶

Manager Response
06/25/14
Verified Resident

I really like it hear my kids like it alot too!! The inly thing I would like to see is the balcony to he pressured washed or painted I dont like to go out there alot of green algae but other… Full Review ▶

Manager Response
06/18/14
Verified Resident

I have not lived here very long,but so far so good :) All of the staff members have been very kind and helpful. I had a few small issues when moving in and they were taken care of very quickly. It… Full Review ▶

Manager Response
06/17/14
Verified Resident

Sterling Hills is a beautiful property that offers lush green grass and tons of trees. I live in a flat and find that it is perfect for someone looking for a cozy place to live. I am most impressed by the… Full Review ▶

Manager Response
06/11/14
Verified Resident

Love the community. Wish some of the residents were neater. It would be perfect if they were t allowed to pile junk up on the patios. Love the staff and overall friendliness. The pool is great. Just wish they enforced keeping… Full Review ▶

Manager Response
06/03/14
Resident

I have lived here for almost a year. They mislead you when showing apartments. They show you a nicer unit than what you actually get. They are horrible about fixing things and do the bare minimum, it kills them to have… Full Review ▶

Manager Response
06/03/14
Verified Resident

The appearance is nice and the way that they say they will take care of you sounds great. However, upon moving in, everything is not as it appears. Many things are sub par. Frustrating trying to communicate with office and maintenance… Full Review ▶

Manager Response
06/02/14
Verified Resident

The office ladies and maintenance men do a great job of taking care of any issues that come up. I have been pleased with the service. I especially appreciated Johnny helping me move the heavy items from one apartment to the… Full Review ▶

Manager Response
05/06/14
Verified Resident

Good experience, numerous kitchen appliance, such as dishwasher, heating not functioning at times, cooling not functioning at times; it seems that the appliances appear to be a little outdated, perhaps new carpeting/flooring in kitchen and bathrooms Full Review ▶

Manager Response
04/30/14
Verified Resident

We have only lived in this complex for 2 months, but so far, we have no complaints. The office staff is friendly and accommodating and the maintenance crew has handled any issues that have come up since our move in a… Full Review ▶

Manager Response
04/02/14
Verified Resident

I'm pleased to have found a community that welcomes my family including my animals. That was one of the most important selling points in my decision to live at Sterling Hills. I have and will continue to recommend this community to… Full Review ▶

Manager Response
02/24/14
Verified Resident

I love living here. Every one gets along well, the staff is very friendly and efficient. The grounds, pool, etc.. are all well maintained. The apartments are basically soundproof. Our appliances are a little outdated, but are in good working order.… Full Review ▶

Manager Response
01/24/13
Resident

We moved to sterling hills townhomes, sight unseen. And overall I am extremely happy with it. The maintenance guys are out of this world! The only issue we had was the hot water didn't stay hot very long and it was… Full Review ▶

08/30/12
Resident

One of the bad place to live. Staff is insesitive and worst is manager. She misbehave and is very rude. Full Review ▶

05/25/11
Resident

I live in a loft apartment for the past year and it is overall very nice. I've never heard my neighbors and parking has never been a problem. I will say that with rent at $560 plus utilities it come out… Full Review ▶

01/29/11
Resident

My family and I have lived at Sterling Hills for two years now and we have loved it. The ground are always clean and nice. Anytime we had a maintenance issues it was handle promptly. I cant say enough about the… Full Review ▶

06/23/10
Resident

I loved my apartment at sterling hills although its outrageous for what you get at this place. my stove was from 1983!! crazy. The staff was always nice and parking wasnt too bad, never heard the neigbors either. I think its… Full Review ▶

06/14/10
Resident

I absolutely loved living at Sterling Hills, but unfortunately the price is pretty high for a college student. I also had friends who lived in one of the three-bedroom townhouses, and another who lived in one of the one bedrooms. We… Full Review ▶

04/05/08
Resident

I have been living at Sterling Hills for around 9 months now and have nothing but great things to say. I am a college student splitting rent with two others. I am baffled at the claims of some of these reviewers.… Full Review ▶

05/18/07
Resident

I have lived in Sterling Hills for 14 months...At first, I loved it!!! Everyone seemed sweet until about half way through my lease. No one was nice...it takes days for the maintenance people to fulfill the work orders...They're always leaving nasty… Full Review ▶

04/02/07
Resident

I have been a resident of Sterling Hills for over a year and I highly recommend it to anyone considering moving here. The management has been very helpful! Our 2 bedroom apartment is very quiet, I never hear any noise from… Full Review ▶

08/27/06
Resident

I halfway agree with the comment above- sterling hills would be a nicer place to live if it weren't for the manager there. The apts are decent and rent isn't too bad- but the manager 1. you have to call and/or… Full Review ▶

08/27/06
Resident

i have lived at sterling hills for two years. it has been a pretty good experience. i have felt safe the entire time i've been here. although my neighbors have played their music a bit too loud, i have informed the… Full Review ▶

08/16/06
Resident

When i read the comments about the office staff I could'nt believe it the were so nice when I moved in. I thought it was probably troublemakers but that is not true. Everthing they wrote is true. i have never in… Full Review ▶

08/15/06
Resident

seems like every time a bad review is written- management quickly follows with a good one. Be smart- don't lease here. Rhonda- the manager is NEVER there- and when you finally can get a hold of her to resolve issues she… Full Review ▶

08/02/06
Resident

Full Review ▶

06/21/06
Resident

management issues, outdated, over priced, theft & vandilism issues Full Review ▶

09/16/04
Resident

mangement promises to keep apartments and amenities in working order, but they do not. also, the manager is nice until you move in, then she is about the most unpleasant person i've ever met! moving as soon as lease is up!… Full Review ▶

09/14/04
Resident

My husband and I searched for two years to find the perfect apartment for us. All our time we spent was worth it! Sterling Hills is a great place to live. Beautiful, quiet, safe, great people all around us and very… Full Review ▶

08/31/04
Resident

pool situation did suck, but it is up now!
and i was also asked to move my stuff off my balcony -but to the person before- you have to agree it looks much better-its not like they told you youcouldnt use it… Full Review ▶

07/08/04
Resident

UPDATE: The residents were told 2 months ago that the pool would be open at the end of the week and it is still not, as they have had no intentions of repairing and opening it this summer. Additionally, the "fitness"… Full Review ▶

06/30/04
Resident

I have lived at Sterling Hills for 2 years now, and would not live in any other complex in the area. The professional management company makes it their business to provide the best in apartment living by enforcing the rules set… Full Review ▶

06/27/03
Resident

I have lived at Sterling Hills for going on 2 years now and i really love it here. ihavent visited the office much since my move in, but the times that i have to pick up packages, drop off rent, ect.… Full Review ▶

06/10/03
Resident

Dedicated owners strive to provide 100% resident satisfaction.

One, two and three bedroom townhomes and lofts have wonderful open floorplans with wall-to-wall carpeting, beautiful oak cabinetry, fully applianced kitchens, washer and dryer connections, tons of closet space and lots of… Full Review ▶

05/12/03
Resident

i would not rent from these people at all Full Review ▶

03/19/03
Resident

i have lived here for about 9 months and i like it here. the landscaping is nice, the people seem nice, parking is tight sometimes but i work 3rd shift and come in early in the morning. whenever something needs to… Full Review ▶

03/07/03
Resident

I have read all the reviews and lived here a year. I am leaving very very soon. I also noticed that all the good reviews were done the same day...nothing fishy there. HA. Anyway the apartments are decent but not worth… Full Review ▶

02/12/03
Resident

I wouldn´t call Sterling Hills ghetto...I´ve seen ghetto and I don´t consider this it. I happen to live in a very quiet lot. Parking is somewhat of a problem, but other than that the maintence crew has always come right when… Full Review ▶

02/12/03
Resident

I have read reviews listed on this website and can´t believe the complaints. What are you expecting, valet parking and free rent. I have lived at Sterling Hills now for going on 3 years. I have had no complaints and are… Full Review ▶

01/28/03
Resident

This place looks nice, but once you sign the contract you are nothing but a legal source to get money. They sell the apartments with quiet surroundings, amble parking, security, and good maintenance. So far I would give each one an… Full Review ▶

05/28/02
Resident

Management does not respect the renters when it comes to when they do repairs on adjacent empty units- especially if one works a different shift rather than day shift- provides no notices- no considerations. Also current management tends to tell confidential… Full Review ▶

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(Manager photo uploaded on 12/24/2010)
(Manager photo uploaded on 12/24/2010)
(Manager photo uploaded on 12/24/2010)
(Manager photo uploaded on 12/24/2010)

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