Glass Creek Apartments
#11,005 #3 #273

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Glass Creek Apartments

401 Old Pleasant Grove Rd, Mount Juliet, TN 37122
(86 Reviews)
$1,305 - $2,050/mo
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Floor Plans & Pricing

1 Bedroom

Brighton

1 Bed, 1 Bath | 802 sq. ft.

$1,305

3 Available Units

See Floor Plan Details

2 Bedrooms

Harbor

2 Beds, 2 Baths | 1,065 sq. ft.

$1,550

3 Available Units

See Floor Plan Details

Bayou

2 Beds, 2 Baths | 1,096 sq. ft.

$1,580

3 Available Units

See Floor Plan Details

3 Bedrooms

Windsor

3 Beds, 2 Baths | 1,311 sq. ft.

$2,050

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

1.5

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6.5 days

View Community Timeline
View Community Timeline

Glass Creek Apartments Reviews

(85)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

10/4/2023

Would NOT Recommend

We moved here in the early summer before one of the buildings burned down and have been here for about 4 months now. The complex is nice because of the close proximity to things in the area. No shortage of food or grocery stores which… See More >
Manager

10/12/2023

Glass Creek Apartments
Thank you very much for reaching out. We always strive to provide seamless service, even when there is a change in management, so we regret any concerns you have had related to our team's support. We will be happy to chat with you about our plan for service regarding your dishwasher and answer any questions you have related to our team, so please contact us at newprospect@glasscreek-apts.com whenever it is convenient for you. We appreciate your time and this opportunity to assist you.
Review Author Icon

anonymous

Resident 2020 - 2023

9/29/2023

Going down hill

When we moved here the apartment complex seemed nice… but the living conditions have gotten worse since moving here in 2020. We have noted that there has been maintenance issues that were never fully fixed even though they were listed as complete. We would have… See More >
    Manager

    10/4/2023

    Glass Creek Apartments
    Thank you for taking a moment to reach out with your concerns. We want to assure you that our team cares deeply about our residents, and we are committed to improving your comfort in your home. Will you please contact us at info@recarrollmanagement.com so we may take steps to address your concerns with maintenance service, noise, and the quality of our homes? We appreciate this opportunity to help make an improvement.
    Review Author Icon

    RyanAlexander718

    Resident 2023

    3/19/2023

    Amazing place to live

    Living here has been an amazing experience. The staff have went above and beyond to make our experience hear nothing but top notch. They have always got back with us in a timely manner. I would recommend.

      Manager

      3/21/2023

      Glass Creek Apartments
      Thank you so much for the great review! Your satisfaction is very important to us and we are so glad to know you are happy with your home and the service provided by both management and maintenance. We strive to present our residents with the best home possible and it is such a pleasure being a part of your wonderful living experience. Thank you for choosing to make Glass Creek your home. We truly enjoy having you as a valued resident of our community!
      Review Author Icon

      CarlaPhillips89

      Resident 2023

      3/17/2023

      Finally found my home

      Moving from Bellevue, I was really stressed about finding somewhere to call home, when I ran across glass creek on I instantly fell in love. Meeting Jordan and the rest of the management team was an amazing experience. They treat you like family, and the… See More >
        Manager

        3/22/2023

        Glass Creek Apartments
        Carla, we are so honored to have you and your girls as residents of our community! Thank you for telling us about your great experience working with Jordan.
        Review Author Icon

        rhettandrew

        Resident 2018 - 2023

        3/16/2023

        Great Community

        Great community to live in! The Property Manager Meta and the entire staff are awesome. The Supervisor Brandon and his team do an outstanding job. The landscaping is always pristine and the property is in a great location. The integration of technology for bill pay,… See More >
          Manager

          3/18/2023

          Glass Creek Apartments
          Hi Rhett! Thank you SO much for your review. We appreciate your AWESOME review and having you as a valued resident. :)Please know we are always here if you need anything. Best,Meta Lake
          Review Author Icon

          Marco Antonio_B

          Resident 2020 - 2022

          12/30/2022

          Building 600 - Very Nice

          I live in building 600 for almost 3 years, and I really like this place. It is very well taken care of, the people who work there are very attentive, and whenever I needed any service they attended to me very well.

            Manager

            1/4/2023

            Glass Creek Apartments
            It is incredibly uplifting to hear of your positive experience of close to 3 years! Thank you for your loyal residency, and please contact us at (615) 773-7400 or newprospect@glasscreek-apts.com if we may ever be of service to you.
            Review Author Icon

            Seth_F781

            Resident 2022

            12/28/2022

            Maintenance & Grounds

            The maintenance staff have always been respectful of my home, and have always done their best to fix any problems that might occur, the grounds are always kept up with and attractive, and the ducks are always a bonus

              Manager

              1/4/2023

              Glass Creek Apartments
              Seth, we love hearing how much you enjoy our beautiful community and the great service from our team. Thank you for sharing, and please contact us at (615) 773-7400 or newprospect@glasscreek-apts.com whenever you have a need.
              Review Author Icon

              Alli_C623

              Resident 2020 - 2022

              12/28/2022

              Great management

              The apartments are great, and the manager is greater. Anything I have questioned or asked for, Meta and her team have been helpful and lovely to deal with. The community is kept clean, maintenance is there same day most times, and the apartment themselves are… See More >
                Manager

                1/4/2023

                Glass Creek Apartments
                We are very honored by your high praise, Alli! Thank you for taking the time to share what great service Meta and our team provide for our community. Anytime you have a need, please be sure to let us know at (615) 773-7400 or newprospect@glasscreek-apts.com!
                Review Author Icon

                Solomongrace15

                Resident 2022

                12/28/2022

                So far I have thoroughly enjoyed my stay at Glass Creek! The area is extremely quiet which is refreshing, I love how secure my packages are when being delivered, the staff is extremely friendly, professional, and very helpful! I love how close everything is to… See More >
                  Manager

                  1/4/2023

                  Glass Creek Apartments
                  We appreciate your kind words regarding your experience in our community! It is great to know our location and team's service have contributed to your enjoyment. Anytime we may be of assistance, please reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com!
                  Review Author Icon

                  anonymous

                  Resident 2021 - 2022

                  5/20/2022

                  Glass Creek is the Best!

                  This apartment is very beautiful and quiet. Close to stores so you can walk to them. We like it here very much! Office staff is friendly, kind and very helpful! We were able to move in very quickly. The apartment is beautiful and feels like… See More >
                    Manager

                    5/23/2022

                    Glass Creek Apartments
                    Thank you so much for the great review! Your satisfaction is very important to us and we are so glad to know you are happy with your home and the service provided by both management and maintenance. We strive to present our residents with the best home possible and it is such a pleasure being a part of your wonderful living experience. Thank you for choosing to make Glass Creek your home. We truly enjoy having you as a valued resident of our community!
                    Review Author Icon

                    anonymous

                    Resident 2021 - 2022

                    5/15/2022

                    Glass Creek is a very well kept complex and the office staff is always helpful. Our only complaint is the neighbor/kids directly above us are extremely loud and inconsiderate. No fault of the apt just wish they would be more mindful. We would recommend this… See More >
                      Manager

                      5/17/2022

                      Glass Creek Apartments
                      Thank you for the kind review! Please contact me and we can discuss a solution to the noise issues! My door is always open!Linda NapierCommunity Manager
                      Review Author Icon

                      megmull41

                      Resident 2020 - 2021

                      6/20/2021

                      We have lived here for about 9 months....we have requested service maintenance over and over again...still they don't respond. They are more concerned about violation of the lease then fixing appliances...… See More >
                        Manager

                        6/24/2021

                        Glass Creek Apartments
                        We are so sorry to hear you are awaiting service for your maintenance needs! Please rest assured that we care deeply about your comfort and satisfaction with your home, and we regret if there has been a disconnect. Please allow us to connect with you to assess next steps and address any pending concerns by emailing us at info@recarrollmanagement.com whenever convenient for you. Thank you so much!

                        Updated Review

                        Review Author Icon

                        anonymous

                        Resident 2016 - 2021

                        2/22/2021

                        I moved from SWFL back in 2016 and this is the first apartment complex I have ever lived in. I have to say being an interior designer myself the 2 bedroom/2 bath floor plan is very tastefully done. It even has crown molding in the… See More >
                          Manager

                          2/26/2021

                          Glass Creek Apartments
                          Thank you for being one of our most loyal residents and for sharing your lovely impressions of our community! We are delighted to hear that Rose, Meta, and our team have provided such excellent care, and we will continue to be here for you. Please don't hesitate to reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com anytime!
                          Review Author Icon

                          cynthiavanwinkle

                          prospectiveVisited 2020

                          10/29/2020

                          I can't wait to receive my approval for our new home here at Glass Door. We stopped in just yesterday to take a look at what they have to offer. Glass Creek was our 2nd stop and even after looking at 4 more we still… See More >
                            Manager

                            11/2/2020

                            Glass Creek Apartments
                            Cynthia, your excitement is contagious, and we couldn't be happier to hear how impressed you were by our community! Thank you for complimenting our amenities and the service you received from our team, and know that we are here to answer any questions you may have. Please contact us at (615) 773-7400 or newprospect@glasscreek-apts.com anytime!
                            Review Author Icon

                            nursevlc1976

                            Resident 2019 - 2020

                            10/26/2020

                            I have lived here for 1.5 years and absolutely love it here. The apartments are gorgeous. The front staff is exceptional and I feel valued as a resident. This property is clean, landscaped and well cared for during all seasons. COVID-19 has not stopped the… See More >
                              Manager

                              10/29/2020

                              Glass Creek Apartments
                              Virginia, your glowing, complimentary review truly warmed our hearts! Thank you very much for sharing praise for Meta, Rose, and our team's service, especially during these trying times. We are glad you love it here, and we will continue to provide you with the same great service going forward! Just reach out to us anytime you have a need at (615) 773-7400 or newprospect@glasscreek-apts.com. Have a wonderful day!
                              Review Author Icon

                              Dp_86

                              Resident 2020

                              10/26/2020

                              The community is wonderful, neighbors are friendly and the staff is always available. Meta is the absolute best!! She helped my wife and I get into the apartment of our choice for the price that we agreed on based on current pricing. Meta also made… See More >
                                Manager

                                10/29/2020

                                Glass Creek Apartments
                                It is wonderful to hear that Meta has been such a source of support for you and that she helped to make your move so stress-free! Thank you for praising our community, and please reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com anytime we may assist you.
                                Review Author Icon

                                ashlauren425@yahoo.com

                                Resident 2020

                                10/26/2020

                                We love living here! We have been here a little over 6 months and have moved from Mississippi. Meta is by far the best and most awesome apartment manager you will find around! Cannot say enough positive things about Glass Creek!

                                  Manager

                                  10/29/2020

                                  Glass Creek Apartments
                                  Thank you so much! We couldn't be happier to hear how much you are loving your home with us, and your shout-out for Meta is sincerely appreciated! If there is ever anything we can do for you, please be sure to reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com anytime.
                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  10/26/2020

                                  I enjoy living at Glass Creek Apartments over the past year. I have had great experience with maintenance as well as the office staff. I love the grounds with the fountain at the pond and all the wildlife that you see. It is quiet and… See More >
                                    Manager

                                    10/29/2020

                                    Glass Creek Apartments
                                    It is a pleasure to hear how much you've enjoyed your home with us! Thank you for complimenting our team's service, as well as our beautiful, peaceful community. If there is anything at all that you need, we invite you to give us a call at (615) 773-7400 or reach out by email at newprospect@glasscreek-apts.com!
                                    Review Author Icon

                                    Haleigh_G

                                    Resident 2016 - 2017

                                    9/14/2020

                                    I lived here for a year, four years ago. I had a mold issue from a refrigerator leak underneath the wall that they just... aired out with an industrial fan. No mold treatment, nothing. Also beware, they'll try to charge you fees upon moving out,… See More >
                                      Manager

                                      9/16/2020

                                      Glass Creek Apartments
                                      Thank you for reviewing as a former resident, Haleigh. We sincerely apologize for any misunderstanding about your move-out charges and any difficulty you've had in connecting with a member of our team. Please know that we are here to assist you with this and any other pending concerns you may have, so please contact us at newprospect@glasscreek-apts.com. Thank you, and we wish you well in your new home.
                                      Review Author Icon

                                      NeverGlassCreek

                                      prospectiveVisited 2020

                                      8/15/2020

                                      DO NOT CONSIDER GLASS CREEK APARTMENTS OF MOUNT JULIET I just walked into the office/tenant building to look at apartments. What I walked into was meant to happen. I got to see what a terrible place it was to live at, and got to stick… See More >
                                        Manager

                                        8/21/2020

                                        Glass Creek Apartments
                                        Amelia, thank you for reaching out to us with your concerns. We want all of our residents and visitors to receive courteous, professional support whenever they call or come by the office, and we regret to hear that your experience indicates otherwise. We are actively investigating this situation to determine appropriate training opportunities for the team member you encountered on your recent visit, and we assure you that this incident was not indicative of our typically exceptional service. We can understand why you may feel the way you do, and we would appreciate an opportunity to connect with you and discuss further. Please connect with us at info@recarrollmanagement.com when you have a moment. We look forward to speaking with you.
                                        Review Author Icon

                                        anonymous

                                        Resident 2015 - 2019

                                        5/19/2020

                                        Initial look at these apartments is misleading. They look nice and are fairly new, but maintenance problems are frequent and the property cannot keep a quality maintenance person. Staff is rude and condescending and my neighbors all agreed. Mold is a problem is several apartments,… See More >
                                          Manager

                                          5/21/2020

                                          Glass Creek Apartments
                                          Thank you for taking the time to share your feedback. Our team makes a sincere effort to provide a pleasant living environment and outstanding service, and we are sorry if this was not your experience in our community. We would be happy to address any billing concerns you may have and encourage you to email us at info@recarrollmanagement.com.
                                          Review Author Icon

                                          anonymous

                                          Resident 2016 - 2020

                                          5/15/2020

                                          I love this community because, the staff goes above and beyond to help each and every resident. I see the actual office staff on property several times a week picking up trash, dog poop and cleaning. My apartment is spacious and quiet. I face a… See More >
                                            Manager

                                            5/22/2020

                                            Glass Creek Apartments
                                            We couldn't be more thrilled by your outstanding feedback on your experience in our community! Resident comfort and satisfaction are top priorities here, and we take the time to cultivate a team of first-rate professionals who go the extra mile to accommodate resident needs. Thank you for your recognition, and please reach out to us at (615) 773-7400 or newprospect@glasscreek-apts.com any time we may be of assistance. We assure you that you can continue to count on receiving the same great service in the future!
                                            Review Author Icon

                                            Lauren_S115

                                            Resident 2017 - 2020

                                            5/14/2020

                                            The Glass Creek Apartments have a rude and inconsiderate office staff, horrible maintenance, and ducks all over the property that they treat so inhumanely. You can literally live anywhere in Mount Juliet for the price of rent here. DO NOT LIVE HERE. You will hate… See More >
                                              Manager

                                              5/19/2020

                                              Glass Creek Apartments
                                              Lauren, we are disheartened to read your comments about our community and staff. We understand that upon move out your pet caused severe damages to your unit, but be assured that our team cares deeply about our residents as well as our community wildlife. We would like to speak with you directly about your comments. Please contact us soon at info@recarrollmanagement.com. Thank you.
                                              Review Author Icon

                                              anonymous

                                              Resident 2019

                                              12/12/2019

                                              Glass Creek is unlike any apartment community anybody will ever experience. It all starts with the front office and the excellent services that they provide! They are very friendly and very urgent while they ensure all possibilities to provide you housing! Maintenance does a great… See More >
                                                Manager

                                                12/18/2019

                                                Glass Creek Apartments
                                                Thank you so much for your high praise for our community. It's wonderful to know you've received such exceptional service from our team!
                                                Review Author Icon

                                                anonymous

                                                Resident 2019

                                                9/7/2019

                                                My husband and I moved in March 2019. I held off on giving a review because I wanted a chance to really experience the community. I absolutely love it here. Everyone has been friendly & extremely welcoming. I've had to place several maintenance requests and… See More >
                                                  Manager

                                                  9/14/2019

                                                  Glass Creek Apartments
                                                  Thank you for sharing your excellent feedback and vote of confidence about our community. We certainly welcome "being stuck with" you for a while, especially after your acknowledgment of our responsive service, ideal location, and friendly environment. We're here for you at newprospect@glasscreek-apts.com or call (615) 773-7400.

                                                  Features & Amenities

                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $10. Restrictions: Up to two pets are allowed per apartment home with a combined weight limit of no more than 80 pounds. Additional pet fees and pet rent may be assessed based on the FidoScore determined by PetScreeningâ„¢. Please call our leasing office for Pet Policy. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $10. Restrictions: Up to two pets are allowed per apartment home with a combined weight limit of no more than 80 pounds. Additional pet fees and pet rent may be assessed based on the FidoScore determined by PetScreeningâ„¢. Please call our leasing office for Pet Policy. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Amazon Hub Package Lockers
                                                  • Billiards Room
                                                  • Car Charging Stations
                                                  • Coffee Bar
                                                  • Cyber Cafe with Wi-Fi
                                                  • Dry Spa
                                                  • Fitness Center
                                                  • Gas Grills
                                                  • Gourmet Club Kitchen
                                                  • Media Center or Movie Theater
                                                  • Monthly Resident Events
                                                  • Online Maintenance Requests
                                                  • Open-air Lounge with Fire Pits
                                                  • Playground
                                                  • Pre-qualified Renter's Insurance Available
                                                  • Professional Service Team
                                                  • Resident Car Care Center
                                                  • Shuffle Board Court
                                                  • Smoke Free Buildings
                                                  • Summer Kitchen
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                                                  Leasing

                                                  Welcome to Glass Creek Apartments
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Ari Apartment Management

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 86 number of votes by renters, Glass Creek Apartments is currently rated 4.1 out of 5 stars.
                                                  Glass Creek Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Glass Creek Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Glass Creek Apartments is rated 1.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Glass Creek Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Glass Creek Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Glass Creek Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 6.5 days to their community reviews in the past year.
                                                  Ari Apartment Management
                                                  Cats Allowed
                                                  Rent: $10
                                                  Restrictions: Up to two pets are allowed per apartment home with a combined weight limit of no more than 80 pounds. Additional pet fees and pet rent may be assessed based on the FidoScore determined by PetScreeningâ„¢. Please call our leasing office for Pet Policy
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Rent: $10
                                                  Restrictions: Up to two pets are allowed per apartment home with a combined weight limit of no more than 80 pounds. Additional pet fees and pet rent may be assessed based on the FidoScore determined by PetScreeningâ„¢. Please call our leasing office for Pet Policy
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

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                                                  Glass Creek Apartments is a 802 - 1,311 sq. ft. apartment in Mount Juliet in zip code 37122. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,305. Nearby cities include Mt. Juliet, Hermitage, Old Hickory, Sumner, and Hendersonville.

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