Review History for anonymous

Stewarts Ferry


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anonymous

Resident 2013 - 2014

1/15/2014

I wanted to like this place, and I did for a little while. However... in my year here... NO parking. Too large of a complex for inferior management to handle. No notice if water is going to be shut off. It's an 89 acre complex, metro water services gave you NO notice at all that they had to shut off water to repair a leak that happened a week ago? Right. They're older complexes so no sprinklers, fire walls, or updated alarms. Crime is getting outrageous, and they sent out a letter that literally said "It is not our responsibility to ensure your safety, so please take proper precautions." Are you kidding me??!! Roaches are massive. The hot tub NEVER works. Management is rude any time you call after your first week here. The gym doesn't open til 10am, and closes by 10pm, IF it was even opened that day on time. I've showed up at 1pm and the chain is still on the door... Their response... Oops. I have one of the apartments that haven't been updated, and the appliances are at least 20 years old. It literally says "Old" on top of my washer in permanent marker that they unsuccessfully removed. My hot water lasts 10 minutes. After complaining, they say they can adjust it be it will cost a lot more, when I'm already paying $50/mo for a 1 bedroom! The sliding doors are poorly insulated; we've had to put a towel at the bottom bc of such a bad draft and covered the entire huge window with a quilt to even keep this tiny apartment semi-warm. Have I said enough?
    Manager

    1/15/2014

    Stewarts Ferry
    We are very sorry for your inconveniences and would certainly like to address them all and rectify them to your satisfaction. Yours as well as all of our residents happiness is what we strive to maintain. Please don't hesitate to call or come by our office so we can speak with you and hopefully regain your confidence in living here with us. Our office phone number is 615-883-9300. Sincerely, Linda Page Business Manager

    Review 149 out of 287

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    Stewarts Ferry

    March 2024

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