I've lived here for one year. The lady in the office is nice. The house had a few bugs but after pet control it's much better. I didn't hear any noise from my neighbor, but sometimes they trim the lawn early in the morning, so if you're not a morning person that would be annoying. The emergency maintenance is immediate, however if you have some non-emergent that would take longer. Our oven took about two week to be fixed. The price, the environment and all other things are great. If you are not looking for high-end apartment, this is a good place.