Review History for Verified Resident 223839

Addison Keller Springs


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Resident 223839

Verified Resident ā€¢ 2014 - 2016

3/14/2016

The office staff has gotten better over the years, but I would not recommend this place. Rent is high, it's SO noisy from neighbors above, and parking on the floor you live on is an issue. People leave their trash in the hallways on the wrong days and will make the whole hallway smell. Also, the valet trash service constantly comes earlier than it should, so sometimes you'll miss putting trash out because they've already come. I've also been told by other tenants that when moving out they get charged hundreds of dollars in fees that shouldn't be charged back to the renter. I.e. normally wear and tear of carpet that will be pulled up anyway. People are having to jump through hoops just to make sure they don't get charged an insane amount after move out. Save your money and find something cheaper, quieter and with easier parking situations.
    Manager

    3/14/2016

    Addison Keller Springs
    Thank you for the feedback. I will definitely follow up with Valet Trash to make sure they are coming at scheduled time. We do monitor the hallways and send out notices to those in violation. We welcome residents to do a move out walk through so you are aware of any charges. We do keep estimates and invoices to back up any charges. Please let me know if you would like to schedule a meeting and I would love to visit with you. Deanna
    1 Previous Review

    Previous Review

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    anonymous

    Resident ā€¢ 2014 - 2015

    4/1/2015

    I just extended my lease another 10 months here! I really enjoy all of the Cares Team events that are held. These events really give you a chance to get to know your neighbors. The leasing office staff if very friendly and helpful. The only downsides: -You can hear EVERY step from the neighbors above you (at least if you live on the first floor you can). -Parking on your level in the parking garage is pretty much impossible after 7pm. But, at least you still get to park in the garage, just not on your level. -People tend to not pick up after their dogs outside. Watch your step!
      Manager

      4/8/2015

      Addison Keller Springs
      Thanks for the great feedback and see you at the next Cares event!

      Review 144 out of 259

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      Addison Keller Springs

      March 2024

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