My brother & I moved in to Bent Tree apartments in June 2013. At that time, the complex was owned by another company. They did not do our lease correctly nor did they fix anything that was checked off or written on the move in sheet. We had spoken with them several times over 2 1/2 mths but again, they did nothing. A new company recently bought Bent Tree Apartments & I can not say enough about how wonderful they are with customer concerns & problems. The new staff is extremely professional & friendly. We had maintenance out to our apartment to fix all that was on our move in paper within 48 hrs. Maintenance fixed everything, was very kind, knowledgeable & determined to fix everything as perfectly & efficiently as they could. Our apartment is cosmetically very nice so the fixing of important things has us VERY pleased now. I have also been told from surrounding neighbors that they are getting prompt responses to their questions & concerns as well now. HUGE difference from the old management & owners. Thank you Bent Tree Management & Staff for your outstanding care & regard for those of us who live here. You are very appreciated by myself, my brother & many others!
Thank you for stepping up & taking care of this complex & having such wonderful customer service!