Review History for Fairviewguy

The Lofts at Watters Creek by ARIUM


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Fairviewguy

Resident ā€¢ 2014 - 2015

6/5/2015

Do NOT move here. I just recently moved out after staying temporarily in between houses. We loved the idea of living here, walking to stores, bars, restaurants, etc.. After our first month here, we regretted the decision but were stuck. First of all, this is the most expensive apartment we've ever lived in. We were ok with that thinking about all the perks, and expecting the staff to treat us much better than a normal apt complex staff. Boy were we wrong. I'll try to sum up all the ridiculous issues we put up with below: 1. Day one the cable guy needs access to the closet on the floor to install my internet. The assistant "manager" tells takes the cable guys drivers license, gives him the key to the closet, tells him I have no idea where the closet is and I'm leaving in 15 minutes. If you're not back, you will have to come back on Monday to get your license. The cable guy left and we spent our first weekend in the new apartmetn without tv or internet. 2. 1st week - maintenance guy comes over to look at our disposal. First time we tried to use it, it didn't work. I'm at work, just my wife at home. He find glass (a lot of glass) in the disposal. He accuses my wife of putting glass down the sink. My wife tells him we didn't do that, why would anyone put glass in a disposal? He continues to accuse her saying they test all this stuff prior to people moving in. He's lucky I wasn't home. 3. Parking ----'s. When we moved in there was no signage in the garage stating that residents couldn't park anywhere in the garage. Sure, there was a designated area for residents, but it would fill up occasionally, so we were parking in the customer area. We received an email from lofts "management" asking everyone to please park only in the resident section. Great, now I know. A couple hours later I went down to my car and it had a big sticker on the window telling me unauthorized parking. My wife had the same. These stickers were put on even before this email came out. I called "management" and they said "Not our problem, that's lofts security, call them". No care at all about their residents, the attitude is just get off my phone. 4. The biggest one of all, the sewage smell. We starting getting a very strong sewage smell in our apartment about 1 month in. We reported it to "management" and they told us the city was doing some work, so give it some time. Great. A month goes by and the city work is over and we still have sewage smell periodically in our apartment. "management" tells us they will look into it. A week passes and i start reporting every incident. "Management" schedules a smoke test to check for leaks and calls me the next morning saying "we didn't find any leaks, not much else we can do". Really? We just live with the smell? A couple weeks later they reach out to me saying the retail business below me has the same problem and guess what? The next day plumbers are on site all night long digging into the issue. Long story short, we lived in a toilet for 10 months, and only got the help we needed when retail reported teh same issue.

    Review 85 out of 137

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    The Lofts at Watters Creek by ARIUM

    March 2024

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