Review History for anonymous

Jaxon Apartment Homes


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anonymous

Resident ā€¢ 2012

6/27/2012

I've lived in apartments for three year now and this is the 1st place I will be writing a review for. The office staff is okay, before leasing with this apartment complex I already had problems with my lease and the reason being was the lack of communication between the staff members. They failed to mention that my monthly rent increased the next day after I checked the place out (it was less then 24hours) I turned in my app and was approved looked over the paperwork and realized my rent went up almost $90!!! I was upset that Ashley failed to mention that to me after I just saw her the previous day! It was a huge mess with them depositing my checks because Ashley forgot to communicate to the other staff members (exactly the words they told me, SHE FORGOT!)On the day I got my keys to the place, another tenant was in the office, she was a little older but it seemed like she was having problems as well. I overheard the staff members saying they lost her check or seemed to have misplaced it, she was older and this apartment complex does everything electronically so this is why she wrote them a check that they seemed to have lost. Ashley gave me my keys didn't say much at all and I was on my way, I looked at her and ASKED HER if she would like me to write her out a check for my 1st months rent. All I have to say is I know how leasing works and they have NOT trained their associates very well! Which can be very irritating! Staff is not very helpful, do not know how to handle conflicts professional, Ashley always looks clueless and flustered, but the actually Manager she is very nice and helped me clean up the mess I started out with bc someone did not know what she was doing. I've been here for almost a month, and I have to deal with ants and bugs in my apartment everyday. If I don't seal up my food in my pantry good enough or anything on the counters it will be infested with ants! Oh and let me mention ants love the taste of toothpaste. I HATE IT!!! I wouldn't recommend this place to anyone, due to the fact that maintenance is not very well kept up, and if you have a dog be ready to see DOG POOP everywhere (no one likes to clean up after their dogs here which is just being a careless pet owner and very inconsiderate of others people around them, poor staff, bugs are everywhere!!! Honestly if I could redue signing a lease here I would do it in a heartbeat!!! P.S. Don't buy a gate opener bc the gate is broken ALL THE TIME!

    Review 93 out of 157

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    Jaxon Apartment Homes

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