I moved to this complex back in 2013. I have since experienced 4 office managers none of which compare to the managers Gables had when I moved in. The grounds of this complex are beautiful. The matainence staff is great and very helpful. My only complaints are the noise and staff. The complex is not all that noisy. A little noise from 360 (proximity). Nothing that is too terrible but if you don't like hearing traffic it could bother you. The staff on the other hand have been terrible since Greystar bought the place. They are extremely rude and unorganized. The have lost my lease and claimed that certain things were/weren't on the first lease. They are very unprofessional. Considering these are the people the run your life while in an apartment I would recommend looking else where.
Manager
5/27/2015
3500 Westlake Apartments
Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 512-327-4111 or 3500westlake@greystar.com so we can address your specific needs. Thanks again!