MAA Canyon Pointe
#6,369 #143 #1,034

What is epIQ?

MAA Canyon Pointe

9715 North FM 620, Austin, TX 78726
(421 Reviews)
$1,048 - $4,118/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Lease Now for reduced rent! Certain exclusions may apply.

Floor Plans & Pricing

1 Bedroom

11D

1 Bed, 1 Bath | 791 sq. ft.

$1,048 - $2,203

8 Available Units

See Floor Plan Details

11B

1 Bed, 1 Bath | 732 sq. ft.

$1,068 - $2,193

4 Available Units

See Floor Plan Details

2 Bedrooms

22B

2 Beds, 2 Baths | 1,137 sq. ft.

$1,418 - $2,783

4 Available Units

See Floor Plan Details

22A

2 Beds, 2 Baths | 1,124 sq. ft.

$1,338 - $2,778

3 Available Units

See Floor Plan Details

21A

2 Beds, 1 Bath | 970 sq. ft.

$1,298 - $2,528

1 Available Unit

See Floor Plan Details

3 Bedrooms

32A

3 Beds, 2 Baths | 1,273 sq. ft.

$1,918 - $4,118

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.8

Safety

3.4

Office Staff

4.0

Maintenance

4.0

Neighborhood

3.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

20

Managerā€™s Review Engagement

A

Percentage of reviews responded to

90.00%

Managerā€™s Review Reply Time

C+

Average time to respond to reviews

35.9 days

View Community Timeline
View Community Timeline

MAA Canyon Pointe Reviews

(378)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 433839

Verified Resident ā€¢ 2021 - 2024

1/3/2024

I've actually lived here since 2017 when I moved into apt 4201. I'm now in apt 11101. The maintenance team is amazing but the office staff is very rude, unprofessional, and condescending, especially Alison O'Canas. The only reason I'm still here is because my daughterā€¦Ā See More >
    Manager

    1/4/2024

    MAA Canyon Pointe
    Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

    Updated Review

    Review Author Icon

    Resident 902715

    Verified Resident ā€¢ 2020 - 2024

    1/2/2024

    Decent and very friendly maintenance staff. Office staff is pleasant and attentive. Rent rates are increasing at an absurd rate without any regard to affordability. Seems like they're increasing just because they can. No consideration is taken to a tenants abilityā€¦Ā See More >
      Manager

      1/4/2024

      MAA Canyon Pointe
      Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
      Review Author Icon

      Resident 1210449

      Verified Prospect ā€¢ Visited 2023

      12/21/2023

      When we visit this community we found it so quiet and clean. And those are some of the criteria we were looking. And with what going on in Austin the Maa in general have a really competitive rent price.

        Manager

        12/22/2023

        MAA Canyon Pointe
        Hi, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
        Review Author Icon

        Resident 1204949

        Verified Resident ā€¢ 2022 - 2023

        12/4/2023

        Reci?n me acabo de mudar y me parece todo muy bien hasta ahora ning?n tipo de problemas he inconvenientes. El lugar es limpio y es una buena ?rea mucho aire fresco, va hacer mi hogar por 14 meses y espero que siga as?

          Manager

          12/7/2023

          MAA Canyon Pointe
          Hola, Ā”muchas gracias por tus comentarios positivos sobre MAA Canyon Pointe! Si tiene mĆ”s preguntas, llĆ”menos. Ā”Siempre estaremos felices de ayudar!

          Updated Review

          Review Author Icon

          Resident 1075626

          Verified Resident ā€¢ 2022 - 2023

          10/6/2023

          It is a safe and secure place to live and has good neighborhood. The community staff and maintenance are great. It is a safe and secure place to live and has good neighborhood. The community staff and maintenance are great. It is a safe andā€¦Ā See More >
            Manager

            10/9/2023

            MAA Canyon Pointe
            Hi, thank you so much for your positive comments about MAA Canyon Pointe! If you have any further questions, please give us a call. We're always happy to help!

            Updated Review

            Review Author Icon

            Resident 591766

            Verified Resident ā€¢ 2019 - 2023

            9/5/2023

            I have lived here since 2019 and while it has been a positive experience, its the typical issues with apartments, loud neighbors, the turnover is high, thin walls, sometimes it takes longer for an issue to be fixed. The mail box room has beenā€¦Ā See More >
              Manager

              9/8/2023

              MAA Canyon Pointe
              Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Canyon Pointe
              Review Author Icon

              Resident 1173977

              Verified Resident ā€¢ 2023

              8/25/2023

              The community has always been a nice area to live in, seeing as I have lived here twice before, and had also moved my sister in the complex from San Antonio a year ago. It's quiet for the most part and has some nice natureā€¦Ā See More >
                Manager

                8/29/2023

                MAA Canyon Pointe
                Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
                Review Author Icon

                Resident 1160770

                Verified Resident ā€¢ 2022 - 2023

                7/18/2023

                The maintenance staff responds quickly to requests. The office staff is inconsistent with their service and email communication. The gate is never closed until they decide to randomly close it for the first time in 8 months. Equipment in the gym breaks and they don'tā€¦Ā See More >
                  Manager

                  7/19/2023

                  MAA Canyon Pointe
                  Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
                  Review Author Icon

                  Resident 1156184

                  Verified Resident ā€¢ 2018 - 2023

                  7/4/2023

                  Poor communication from office staff, they are very uncaring about how their lack of communication affects a tenants work life and quality of life!! They do not resolve issues quickly and it usually takes me speaking to upper management to get things done! ā€¦Ā See More >
                    Manager

                    7/7/2023

                    MAA Canyon Pointe
                    Hello, we are disappointed to hear that you did not have a more positive experience with us at MAA Canyon Pointe. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.
                    Review Author Icon

                    Resident 1153305

                    Verified Resident ā€¢ 2023

                    6/24/2023

                    The place is nice. There are few factors you should consider like traffics. Also, the neighborhood is just ok for the price. Don't expect too much from it. It is not really complete quite. Sometimes there are still noise.

                      Manager

                      6/29/2023

                      MAA Canyon Pointe
                      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you. Take care!
                      Review Author Icon

                      Resident 1153289

                      Verified Resident ā€¢ 2023

                      6/24/2023

                      So far the community has been very nice. The area is well maintained and looks inviting. The people in the office are very helpful and nice. First month in and our kid's toilet backed up so we have been trying to get the problem fixed.ā€¦Ā See More >
                      Manager

                      6/29/2023

                      MAA Canyon Pointe
                      Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
                      Review Author Icon

                      Resident 1152148

                      Verified Resident ā€¢ 2023

                      6/20/2023

                      My family and I have just moved in to these apartments about two weeks ago and so far so good, the only complaint I have is there are roly polys in my apartment ALL THE TIME. As they are not really harmful it's not theā€¦Ā See More >
                        Manager

                        6/22/2023

                        MAA Canyon Pointe
                        Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

                        Updated Review

                        Review Author Icon

                        Resident 500567

                        Verified Resident ā€¢ 2013 - 2023

                        6/7/2023

                        My AC obviously was broken, they determined this and set up a time to come check and repair if needed. It was definitely malfunctioning and required a complete appliance. That was a Saturday, and Monday morning came around, and they came and replaced my unitā€¦Ā See More >
                          Manager

                          6/9/2023

                          MAA Canyon Pointe
                          Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
                          Review Author Icon

                          Resident 1147365

                          Verified Resident ā€¢ 2023

                          6/5/2023

                          Just moved in 2 days ago. Apartment was filthy and there were a few things not working properly. The porch was disgusting and cluttered with leaves. So far I'm not impressed. Getting parking permits is a pain in the rear. We still don't have fobsā€¦Ā See More >
                            Manager

                            6/7/2023

                            MAA Canyon Pointe
                            Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
                            Review Author Icon

                            Resident 1145928

                            Verified Resident ā€¢ 2020 - 2023

                            5/31/2023

                            Very clean complex and up kept. The maintenance staff are great always quick and professional when a problem arises. Outside of the price increase to rent is biggest concern here ???????????????????..

                              Manager

                              6/2/2023

                              MAA Canyon Pointe
                              Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
                              Review Author Icon

                              Resident 1141961

                              Verified Resident ā€¢ 2022 - 2023

                              5/18/2023

                              Canyon pointe has been one of the best communities I have lived in. The office staff have been extremely helpful and the maintenance and contracted workers I've met when dealing with any kind of repair or work order has been extremely kind and helpful. Theā€¦Ā See More >
                                Manager

                                5/21/2023

                                MAA Canyon Pointe
                                Hi, we're happy you found our staff to be so supportive during your experience here at MAA Canyon Pointe. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 1137425

                                Verified Prospect ā€¢ Visited 2023

                                5/4/2023

                                Nice place. I've lived in multiple apartments in the Austin area this one is amazingly priced if you don't mind a 30 minute drive into the city. Also about 20-25 minutes from the domain so I'm satisfied to say the least.

                                  Manager

                                  5/6/2023

                                  MAA Canyon Pointe
                                  Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
                                  Review Author Icon

                                  Resident 1132470

                                  Verified Resident ā€¢ 2018 - 2023

                                  4/17/2023

                                  Too expensive for what you get. Rent increase is crazy. Little parking options. Appliances are old and not effort meaning my bills are higher. Have had leaks from ceiling. Trees are dangerous and everywhere

                                    Review Author Icon

                                    Resident 1132447

                                    Verified Resident ā€¢ 2021 - 2023

                                    4/17/2023

                                    Amazing environment and ver clean. Happy with the maintenance team, they always come fast and fix it up fast. Leasing office is very nice and pool very relaxing. The people from the leaving office are helpful

                                      Review Author Icon

                                      Resident 1127862

                                      Verified Resident ā€¢ 2022 - 2023

                                      4/4/2023

                                      I have no idea who the manager is. I have been to the office several times, seen staff, but no introductions. After electronicly withdrawing the rent on 2/1/23, I have an eviction notice on my record. NO apology. Just a statementā€¦Ā See More >
                                        Manager

                                        4/6/2023

                                        MAA Canyon Pointe
                                        Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Canyon Pointe

                                        Updated Review

                                        Review Author Icon

                                        Resident 213481

                                        Verified Resident ā€¢ 2021 - 2023

                                        3/13/2023

                                        We have actually lived at the MAA properties since 2014 and the maintenance has been the same the entire time and the expectations of higher rents hasn't made sense at all. In the past, it was a convenience for our jobs; however weā€¦Ā See More >
                                          Manager

                                          3/16/2023

                                          MAA Canyon Pointe
                                          Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 828953

                                          Verified Resident ā€¢ 2018 - 2023

                                          3/4/2023

                                          Lugar agradable para vivir, buena atenci?n de la oficina y un excelente servicio de mantenimiento muy tranquila para vivir y los residentes mantienen limpios los espacios, buenos jardines y servicios aqui

                                            Manager

                                            3/7/2023

                                            MAA Canyon Pointe
                                            Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                            Review Author Icon

                                            Resident 1109850

                                            Verified Resident ā€¢ 2021 - 2023

                                            2/7/2023

                                            Overall good except for the constant water leaks, water damage to the ceiling and water spots/stains on ceiling. This is occurring in 3 different areas of our unit- master bath, kitchen and guest room closet. The issue has never been resolved, they've put a "bandaid"ā€¦Ā See More >
                                              Manager

                                              2/8/2023

                                              MAA Canyon Pointe
                                              Hi, thank you so much for your positive comments about MAA Canyon Pointe! If you have any further questions, please give us a call. We're always happy to help!
                                              Review Author Icon

                                              Resident 1106597

                                              Verified Resident ā€¢ 2023

                                              1/27/2023

                                              So far so good. I've barely been here a month but I haven't had any issues this far. I'm finding stuff out as i continue to live here so it is what it is. I didn't know about certain parking spots, and when I wentā€¦Ā See More >
                                                Manager

                                                1/30/2023

                                                MAA Canyon Pointe
                                                Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                                                Review Author Icon

                                                Resident 1100313

                                                Verified Resident ā€¢ 2022 - 2023

                                                1/5/2023

                                                Good value overall, compared to neighboring apartments and their cost. No breed restrictions is nice, and the trails are wonderful to use. Parking (lack of) and community communication could be improved. Doggy bags often go unnoticed for weeks at a time in the trash andā€¦Ā See More >
                                                  Manager

                                                  1/7/2023

                                                  MAA Canyon Pointe
                                                  Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                                                  Features & Amenities

                                                  Parking
                                                  • Carport
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • AT&T Fiber Optic Internet Available
                                                  • Additional Storage
                                                  • BBQ and Picnic Area
                                                  • BBQ and Picnic Areas
                                                  • Business Center with Wi-Fi
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • Community Room with Wi-Fi
                                                  • Concierge
                                                  • Controlled Access
                                                  • Convenient to Shopping
                                                  • Courtyard
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Gated Community
                                                  • Gazebo and Picnic Area
                                                  • Grilling Area
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Courtesy Officer
                                                  • Outdoor Patio with Fire Pit
                                                  • Package Acceptance
                                                  • Package Receiving Service
                                                  • Pest Control Service
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pet Park
                                                  • Pool
                                                  • Preferred Employee Discount
                                                  • Recycling Program
                                                  • Resident Car Care Center
                                                  • Resident Lounge
                                                  • Storage Space
                                                  • Sundeck
                                                  • Walking and Biking Trails
                                                  • Wi-Fi Access
                                                  • WiFi in Common Areas
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Enjoy modern amenities in a lovely setting at MAA Canyon Pointe in Austin, TX. The spacious one-, two-, and three-bedroom apartments include washer/dryer, built-in entertainment centers, and high ceilings. Select units also feature fireplaces and French doors. Residents enjoy incredible amenities, including the lagoon-style swimming pool, grill and picnic area, 24-hour fitness center, and open-air dog park where all breeds are welcome. Come live at MAA Canyon Pointe in Northwest Austin, and be just minutes from Hwy. 183, Lakeline Mall in Anderson Mill, and outdoor fun at Lake Travis.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

                                                  A
                                                  A
                                                  Communities
                                                  295

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is MAA Canyon Pointe Rated?
                                                  Based on 421 number of votes by renters, MAA Canyon Pointe is currently rated 3.9 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Canyon Pointe?
                                                  MAA Canyon Pointe is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MAA Canyon Pointe is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at MAA Canyon Pointe?
                                                  MAA Canyon Pointe is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is MAA Canyon Pointe?
                                                  MAA Canyon Pointe is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  MAA Canyon Pointe is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at MAA Canyon Pointe?
                                                  MAA Canyon Pointe is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 90% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 35.9 days to their community reviews in the past year.
                                                  Who manages MAA Canyon Pointe?
                                                  MAA
                                                  What is the pet policy at MAA Canyon Pointe?
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Lease Now for reduced rent! Certain exclusions may apply.

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  MAA Canyon Pointe is a 732 - 1,273 sq. ft. apartment in Austin in zip code 78726. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,048 - $4,118. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.