At move in, my apartment was immaculate and perfect. I was expecting a non-upgraded unit, but I had all new custom paint, carpet, cabinets, plumbing and light fixtures. I was very surprised and still get it at the non-upgrade price. After a few days I had a problem with the air conditioner. A maintenance person responded to my request for service within 2 hours! She patched me up for the night and another person came by the next day to make further repairs. No further problems and I am sold on their attention to service and followup. Everyone is so nice, I can't say enough about them. I had lived in another MAA property for the previous 3.5 years and had a similar experience, so I know that this company is for real. Grounds, pool, clubhouse, office are all neat and well maintained. This is a really good place to live. My only complaint is that parking can be tight at times, but where is that not a concern? I love it here!