Review History for anonymous

Monterey Ranch


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anonymous

Resident ā€¢ 2004 - 2006

5/23/2006

Archstone has a reputation for being a great management company, This property does nothing but tarnish that image. When I first moved in I was so impressed by the attentiveness of the staff, In fact thats what sold me. Witin a week of me moving in the property had been bought out and all the helpful employees left. <br>The staff currently working there is rude, unresponsive and incapable. It will take you 30 minutes or more to retrieve a package from the office. That is of course unless they never notify you of it and return it to the sender. This happened several times with presents I didnt expect to be arriving. The property mananger is incompetent and unwilling to uphold any sort of standards.<br>The apartments are ok, cheaply priced but you get what you pay for. They typically dont collect a deposit but charge a "fee" when you move in, so if you have one scratch on the wall when you move out they charge you. They even charge if your carpet has imprints of your furniture on it!!! They say it required "stretching". The only pool that is maintained is the one by the office. The others are neglected and filthy. The gates are ALWAYS broken so forget the fact that it is gated. Wait it gets worse!! There is only one dumpster for over 600 units!! I had to drive to the trash because it was more than a mile away. I had major issues with my a/c and it took a month to fix in the dead of summer. This place is a nightmare....save yourself. The staff sucks and its just not worth it.

    Review 459 out of 512

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    Monterey Ranch

    March 2024

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