Village at Collinwood

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Village at Collinwood

1001 Collinwood Drive, Austin, TX 78753
(8 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Managerā€™s Review Reply Time

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Average time to respond to reviews

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Village at Collinwood Reviews

(8)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020

5/14/2020

I have never been this appauled at the behavior of the manager, ----------. She not only lies but she put her hands on me and stole my flowers. She is the most unprofessional person I have ever dealt with. The older residents are scared ofā€¦Ā See More >
    Review Author Icon

    katiewelchaustin

    Resident ā€¢ 2009 - 2019

    8/6/2019

    My Auntie lives in this community and I love coming to visit her here. There are a lot of trees and it is just a pretty community. The maintenance could be better. There is a new guy and it takes a bit longer than whatā€¦Ā See More >
      Manager

      8/19/2019

      Village at Collinwood
      Thank you so much for your awesome feedback! We love hearing how your aunt gets along with with our maintenance team and loved her home. If there's ever anything we can do for her, please let us know!
      Review Author Icon

      anonymous

      Resident ā€¢ 2019

      8/4/2019

      Not kept clean on grounds or walkways. Continual roach problem. Issues with transient people in and out of apts (not on lease). Often unregistered vehicles left in parking lots for long periods of time. Broken gates for months and months. Unresponsive management. Police there everyā€¦Ā See More >
        Manager

        8/19/2019

        Village at Collinwood
        Hello! We greatly apologize that your experience at our community was not amazing. We pride ourselves on our great customer service, and we wish we knew your identity so we could address and resolve these issues for you. Please reach out to us at your earliest convenience so we can talk this through. Thank you.
        Review Author Icon

        anonymous

        Resident ā€¢ 2010 - 2013

        10/18/2013

        I don't think people know that bedbugs can happen to anyone. My mother got them in her apartment and the staff at the village at collinwood handled it very well. Pest control came the very next day to inspect and just a few days laterā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2011 - 2013

          10/7/2013

          I pop in from time to time to see my grandma, she has been staying here for the last year and I was visiting my granny and she needed some repairs did in her apartment. I spoke with the manager lady and she had someoneā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2009 - 2011

            9/12/2013

            I lived there 2 years ago, I should have said something before now. The infestation is too true. If you have copd, it is a risk. A woman with COPD with oxygen lived there. When they did spray the building, the fumes lingered whenā€¦Ā See More >
              Review Author Icon

              sadaisimms

              prospective ā€¢ Visited 2011 - 2013

              8/21/2013

              I love this Apartment complex it is great staff is respectful there very nice to the residents I visit her and showed property here and my client lease here and enjoyed it I will it was more Apartments like this for 55yrs and olderā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2013

                4/26/2013

                DO NOT CONSIDER RENTING HERE. WHETHER YOU ARE 55 OR ARE LOOKING FOR AN APARTMENT FOR A FAMILY MEMBER, DO NOT FALL INTO "THE SEVERE HEALTH ISSUES" THE MANAGER, ----------,REFUSES TO ADDRESS. IF YOU DO NOT DEMAND THE APARTMENT OF YOUR CHOICE, YOU WILLā€¦Ā See More >

                  Features & Amenities

                  Laundry
                  • Laundry On-Site
                  Pets
                  • Dogs Allowed
                    Deposit: Required. Rent: Required. Weight Limit: 25lbs. Restrictions: Breed restrictions apply.
                    Less Info
                    More Info
                  • Cats Allowed
                    Deposit: Required. Rent: Required
                    Less Info
                    More Info
                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                  This community is managed by

                  Allied Orion Group

                  B
                  B
                  Communities
                  83

                  Questions & Answers (1)

                  Anonymous
                  Asked on: 03/19/2018
                  Q:Ā How easy is it to find guest parking?
                  Manager

                  03/28/2018

                  Village at Collinwood
                  A:Ā It is very easy to find parking! The only reserved parking is our covered parking. The rest is open for guests and residents to use.

                  Frequently Asked

                  Allied Orion Group
                  Dogs Allowed
                  Deposit: Required
                  Rent: Required
                  Weight Limit: 25lbs
                  Restrictions: Breed restrictions apply.
                  Cats Allowed
                  Deposit: Required
                  Rent: Required

                  Check Availability

                  Village at Collinwood

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                  Beds

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                  Baths

                  0

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                  Village at Collinwood is an apartment in Austin in zip code 78753. This community has a 0 Bed, 0 Bath Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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