Review History for Verified Resident 156387

MAA Willow Creek


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Resident 156387

Verified Resident 2013 - 2015

5/29/2015

Some of the office staff members are very rude, you walk in the office and they do not even acknowledge you and then sometimes there is no one in the front to where you have to call out several times before someo e comes out of their office. Parking is terrible and it's takes several days, sometimes even a week or so for maintenance issue's to be rectified. My tub has been dirty since I moved in. They flooded my apt and the closet still smells like mildew and the mess they made in the front entry way was never cleaned up. They have not done any updates to that apt and the cabinets are old. The sister property across from them are just as bad and I wouldn't recommend this property to my worst enemy.
    Manager

    5/30/2015

    MAA Willow Creek
    We are so sorry to hear of your unfortunate experience with the team here at Colonial Village at Willow Creek. We strive to provide the highest level of customer service to our residents, and we apologize for the inconsistent service you have received from our team. We would like to invite you to the leasing office to discuss your concerns in more detail. Please come in or call the leasing office at any time.

    Review 443 out of 695

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