Review History for anonymous

MAA Willow Creek


Review Author Icon

anonymous

Resident ā€¢ 2012

3/15/2012

Horrible decision

We failed to read the reviews before moving in...bad decision. We have been here not even 2 weeks and we are ready to move out! We were told that the apartment we are getting is a creek side view, in addition, we were told that we are moving to the 1st floor with a balcony that extended out as if you were on the 2nd floor. That was a joke, we got the first floor, but its facing a busy street and the balcony is on the walk way. Maintenance came by the other day to work on something outside my apt and they used my balcony for storage as they were working instead of the ground they were standing on. The apt that they showed us were very nice, but when we got there, there was damaged walls, the paint on the balcony is all chipped up and the doors don't close well and they swing open...there is foundation problems. Our mail box is jacked up...it's wont open or close correctly. Parking...what parking. 75% of parking is covered and you have to pay for it. In my area, there are 50 apts and only 6 uncovered parking spots. All the rest are covered. They told us when we signed that parking was $15...we said we would think about it and let them know when we moved in 2 weeks later. When we picked up the keys and found that we had to have covered parking...we were told that covered parking it $35 per spot per month....we need 2 spots...and, parking is not available. We have to wait for someone to move out or stop paying for parking..there are a few spots they want to offer you to park at...but they are far away from your apt. The creek is not a pleasant sight either. Its full of trash, i have not gotten close enough to smell it,...but im sure it's not a good smell either. They say that trash pick up is tues and thur between 5am-8am and any bags left out not during that time will be a $50 fee per bag. Most people leave the house before 8am...if they dont pick up your bag and your at work, im scared they will charge me. Also, we found that at 1030 am, they were still picking up bags...unjust right there. We were thinking about getting a dog after we moved in. I asked about the The pet deposit and it's $400 and the whole thing is non-refundable, in addition, you have to pay a $15 per pet rent fee. NO THANK YOU!!! Maintenance is okay. I put a request in to fix something and they came by the next day to fix it. Reading the past reviews, I read that the office staff answers the phone. Im assuming that they have received yet another manager...because I have called many times and never have they not answered the phone. I have had someone answer within 2-3 rings. Thats the only thing good to say about them.

    Review 597 out of 695

    Share This Review

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review