Review History for anonymous

The Logan


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anonymous

Resident ā€¢ 2012 - 2015

4/21/2015

This place is ok. The office staff is ok except for the assistant office manager, -----, who addresses everyone as "sweetie" and "honey", and is extrememly rude on the phone when you call. Its hard to ever reach anyone in the office, it normally goes to answering machine. The grounds are kept up with. Maintenence is normally pretty timely, but they tend to always do a quick fix instead of really fixing the problem. They are not very picky on choosing who to rent to, alot of teenagers. The maintenence men are usually riding around on a golf cart with a cigarette hanging out of their mouth, not very professional. Same with the office staff. In the summer you can see them out by the pool for smoke breaks. Just your basic apartment complex...good for young adults starting out. Not good for families with small children.
    Manager

    4/22/2015

    The Logan
    Thank-you for the feedback and taking your time to provide it. I would like to speak with you, personally, regarding your concerns and have an opportunity to address each one so please give me a call at 817-540-4044 or come by and visit with me. Our goal is to provide consistently good service and it sounds like we've not hit on all the high notes here. I look forward to speaking with you soon. Cindy Mullen, Community Director 817-540-4044

    Review 106 out of 233

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    The Logan

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